Records Officer

Want to help make a difference?

CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

Instructions for Applying

1. Prepare your resume in .doc or .pdf format
2. Prepare your letter of application/cover letter 
3. Click on the "Apply for this Job" button
4. Fill up the form with relevant personal details
5. Upload your resume/curriculum vitae and cover letter in the corresponding field
6. Answer the qualifying questions completely
   
7. Hit the "Submit Application" button

Note: Incomplete requirements will not be processed. Once every task has been completed, please wait for approximately 2-3 working days to receive an update on your application.

Qualifications:

• Bachelor's degree in Education, Business Administration, Office Administration, Information Management, or a related field.
  
• At least 1 year of experience in registrar operations, student records, school administration, enrollment services, document processing, or academic support.
• Experience handling confidential student records, academic documents, or education-related records.
• Familiarity with Student Information Systems (SIS), databases, Google Workspace, and Microsoft Excel.
• Working knowledge of enrollment processes, student records management, academic documentation, and registrar operations.
• Familiarity with CHED, DepEd, TESDA, or higher education compliance requirements is an advantage.
• Experience using Google Sheets, Airtable, Notion, Fillout, Zapier, Make, or similar digital tools is a plus.
• Strong attention to detail with excellent organizational, analytical, and documentation skills.
• Excellent written and verbal communication skills with the ability to provide professional and student-centered service.
• Highly organized, deadline-oriented, and able to handle confidential information with integrity and discretion.
  

Responsibilities:

• Maintain accurate, complete, and confidential student academic records, ensuring all updates are properly documented and compliant with institutional policies.
  
• Validate student enrollment, academic records, curriculum information, graduation requirements, and student status changes.
• Process official registrar documents, including certifications, transcripts, transfer credentials, enrollment verifications, and graduation-related records.
• Review and verify student information and supporting documents prior to processing and release.
• Monitor pending requirements and coordinate with students and internal offices to resolve incomplete or inaccurate records.
• Generate and maintain student records, enrollment reports, academic status reports, and other registrar-related documentation.
• Utilize Student Information Systems (SIS), databases, spreadsheets, and digital tools to manage and monitor student records efficiently.
• Respond to inquiries from students, parents, faculty, and external institutions regarding registrar policies, academic records, and document requests.
• Support CHED, DepEd, TESDA, accreditation, and institutional compliance by preparing and validating required reports and documentation.
• Identify data discrepancies, recommend process improvements, and support initiatives that enhance registrar operations and student services.