Records Manager

Posted Yesterday
Be an Early Applicant
2 Locations
Remote
81K-108K Annually
Senior level
Big Data • Cloud • Information Technology
The Role
Manage and mature a multi-location records and information management program. Responsibilities include developing compliant policies, integrating records lifecycle requirements into IT system architecture, managing stakeholder relationships and service agreements, delivering training, conducting records analysis, and supporting project execution. The role requires records management expertise, regulatory compliance knowledge, strategic leadership, and multi-site project experience.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a strategic Records Manager to join our Records and Information Management team.

In this role, you’ll have the opportunity to guide and mature a key customer’s overall information management capabilities across multiple locations. You will serve as the subject matter expert, developing compliant policies and partnering directly with business units and IT to integrate records lifecycle management into core system designs.

What You’ll Do (Responsibilities)

In this role, you will:

  • Oversee RIM Program Operations: Develop, implement, and maintain records management policies and procedures

  • Lead System Lifecycle Integration: Collaborate closely with IT teams to incorporate comprehensive records lifecycle requirements into new and existing system architecture.

  • Manage Stakeholder Relationships: Maintain service-level agreements, deliver training programs, and proactively communicate with business units to drive program maturity.

  • Drive Project Execution: Provide in-depth records analysis, complete clear project outlines, and deliver ongoing project management support.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have:

  • 5+ years of relevant records management experience, or professional certification (CRM, CRA, CIP, or IGP).

  • Strong knowledge of full records management lifecycles and regulatory compliance standards.

  • Proven leadership and strategic capabilities with expertise managing multi-site projects.

  • Bachelor’s degree required; prior experience within pharmaceutical lab environments is highly preferred.

What We Offer

  • $100,000 annual salary

  • 6-month contract assignment (with possibility of extension)

  • Remote role

Reasonably expected salary range: $81,200.00 - $108,300.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Outsourced Services

Skills Required

  • 5+ years of relevant records management experience
  • Professional certification such as CRM, CRA, CIP, or IGP
  • Strong knowledge of complete records management lifecycles and regulatory compliance standards
  • Leadership and strategic capabilities, including multi-site project management expertise
  • Bachelor's degree
  • Experience in pharmaceutical laboratory environments

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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