Receptionist

Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoGreet and direct visitors in office. Operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. Typically an entry level position. Tasks are typically repetitive as employee gains skills and experience.

Essential Functions

• Greets and directs visitors in office.
• Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel
• Monitors visitor access and issues passes when required, may update appointment calendars
• May order, receive and maintain office supplies and equipment
• May receive, sort and route mail
• May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble packages

Job Complexities

• Using established procedures performs assigned tasks. Work is routine and instructions are usually detailed.

Supervision Received or Extended

• No responsibility for the supervision of others

Impact

• Work under close supervision applying well established techniques, procedures or specific standards
• Work is reviewed for soundness of judgment and overall accuracy

Knowledge and Skills/Technology Used

• Knowledge of Microsoft Office applications
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees
• Responds promptly to customer needs; responds to requests for service and assistance; meets commitments

Typical Education

• High School diploma or equivalent

Typical Range of Experience

• Entry-level position
• Experience dealing with the general public or office environment preferred

The pay range for this role is $$17.25 - $22.98

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.