Who we are
Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems.
With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs.
Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK.
What will you do?
- Take good care of the reception area of the Office.
- Greet and welcome people who come to the office and provide them all assistance and support with an empathetic professional perception.
- Manifest the decorum and decency of the organization in the appearance, behavior, and interactions with employees as well as with all the other visitors.
- Important Business information received at the front office should be confidentially handled and shared with departments or business leaders as instructed or as desirable.
- Keep track of all incoming and outgoing couriers, and other correspondences and ensure that details of all the articles are properly recorded in the stipulated registers and recipients properly informed.
- Take responsibility of movement or flow of materials, storage of office stationery items, distribution of the stationery, movement of official assets outside of the organization, etc. and ensure that all are tracked adequately.
- Provide stationery items and joining kit to the employees, print ID cards, facilitate bank account opening for the new employees, and ensure that the employees receive a good onboarding experience.
- Carefully understand the policies of the company in terms of asset management, visitors’ management, ISMS rules of security, ISO regulations, Rules of documentation, Maintenance of mandatory registers, etc. and follow the company wide rules diligently and represent the organization while these important areas are audited.
- Manage the reservation of the conference rooms based on the business requirements, and support employees to identify proper workplaces, especially while the hybrid work model is in place.
- Manage the housekeeping staff and educate/ train them for ensuring proper support for employees and to keep the office premises and the pantry clean. The supply of refreshments and other beverages in the pantry should be ensured adequate.
- Educate the security personnel on contract on the physical security policies of the organization and closely monitor them to ensure that they adhere to the organizational policies and ethics, any potential challenges on physical security should be initiated to the locational leaders forthwith.
What do I need to succeed?
- Graduation or Post Graduation in any discipline, preferably from Public Relations, Human Resources, Hotel Management, English Language, etc.
- Relevant Experience in handling Front Office/Reception.
- Excellent in both verbal and written communication, and confident to interact with external Senior Business Executives/ Senior Govt Officials as part of the role.
- Personable, mature and a pleasant individual with smart aptitude to manage people and facility and has got professional competencies to fulfil other organizational expectations.
- Willingness to work five days a week from the office.
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers
Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.
What We Do
Zafin, the global leader in SaaS cloud-native product and pricing solutions, is a trusted partner to the world’s most customer-centric financial institutions. Zafin’s product and pricing platform empowers banks of all sizes to center their customers, grow relationships and drive revenues.
The Zafin platform separates product and pricing from core processing to accelerate progressive modernization, enable digital transformation and deliver personalization at the relationship level.
A typical Zafin installation integrates easily with most back-end systems and customer-facing channels to increase product and pricing efficiency and agility, drive interest and non-interest income, and deliver a positive ROI—often in one year or less.
