RECEPTIONIST

Posted Yesterday
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28409, Wilmington, NC, USA
In-Office
18-18 Hourly
Entry level
Kids + Family • Social Impact
The Role
Provides front-desk and general office support by answering and directing calls, greeting visitors, distributing mail, managing correspondence, ordering supplies, processing deposits, assisting with accounts payable, and completing clerical tasks. Requires strong customer service and communication skills, Microsoft Office proficiency, and a high school diploma or equivalent.
Summary Generated by Built In

Receptionist Position Overview

Position Details

This is a full-time position requiring work every other weekend, with shifts from 9:00 AM to 5:00 PM. The standard schedule includes Monday through Friday, totaling five days per week. There is an option to opt out of benefits for an increased pay rate. Pay $18 per hour.

Job Responsibilities

The receptionist provides general office support by performing a range of clerical activities and related tasks. Key responsibilities include answering incoming telephone calls, directing calls to the appropriate associates, distributing mail, managing correspondence, requisitioning supplies, and completing additional clerical duties as assigned.

Essential Functions
  1. Answer the telephone courteously, utilizing voicemail and forwarding calls as necessary.
  2. Greet visitors entering the facility and provide directions as needed.
  3. Respond to requests from visitors and staff.
  4. Sort and distribute mail and packages. Forward mail to the responsible party for residents as needed or advised.
  5. Coordinate the accounts receivable deposit process and complete deposits as required.
  6. Handle distribution of items related to employee activities, such as birthday meal tickets, gift cards, and t-shirts.
  7. Order office supplies, including copier and printer supplies. Submit service requests for equipment as needed.
  8. Maintain the flow of incoming information, such as faxes and applications, by directing materials to the appropriate individuals.
  9. Send thank you letters to donors and recipients of donations.
  10. Assist with accounts payable duties when necessary.
  11. Perform other duties as assigned by the supervisor.
Qualifications
  • Education: High school diploma or equivalent required.
  • Experience: Understanding of customer service principles and practices, as well as administrative and clerical procedures.
  • Skills and Abilities: Excellent customer service and communication skills. Proficiency with Microsoft Office products.
Working Conditions and Physical Requirements
  • Work is typically performed in standard office conditions, including extended periods of sitting at a desk and working at a computer.
  • The position may require lifting files (minimum of 10 pounds), opening filing cabinets, bending, stooping, reaching overhead, or standing as necessary.
  • Mobility throughout the facility is required.

Apply Today!

  • Become part of Trinity Landing, a proud community of Lutheran Services Carolinas. To apply, click "APPLY" to connect with a hiring manager. Join us in making everyday a caring and positive experience for our residents!

Skills Required

  • High school diploma or equivalent
  • Understanding of customer service principles and practices
  • Understanding of administrative and clerical procedures
  • Excellent customer service and communication skills
  • Proficiency with Microsoft Office products
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The Company
HQ: Salisbury, NC
2,100 Employees
Year Founded: 2011

What We Do

Lutheran Services Carolinas (LSC) is a faith-based, non-profit health and human services organization serving children, families, and seniors in North and South Carolina. LSC provides a comprehensive array of services, including senior residential options (independent, assisted, and skilled nursing care), foster care, adoption, mental health services, refugee resettlement through its New Americans Program, and residential care for individuals with disabilities.

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