Receptionist

Posted 8 Hours Ago
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Warszawa, Mazowieckie, POL
In-Office
Entry level
Events • Food • Travel • Hospitality • Hotels & Resorts
Come for the job, stay for your career.
The Role
Welcomes and assists hotel guests, manages check-in and check-out, handles requests, answers questions, manages reservations, promotes the Hilton Honors program, and coordinates with hotel departments to ensure an efficient guest experience.
Summary Generated by Built In

Who are you?

You’re an open, friendly and communicative person who is ready to welcome our guests with a smile and professionalism. Whether you have previous experience or not, don’t worry — we’ll teach you everything you need to know to become a true ambassador for Hampton by Hilton.

Responsibilities

What will your responsibilities include?

  • Welcoming and assisting guests to the highest standard — you’ll be their first and last point of contact with the hotel
  • Ensuring smooth and efficient check-in and check-out
  • Handling day-to-day requests and answering guests’ questions with a smile
  • Taking and managing reservations
  • Actively promoting the Hilton Honors loyalty programme — because every loyal guest is a success for us
  • Working closely with other hotel departments to create a well-coordinated and effective team
Qualifications

What are we looking for?

  • Advanced proficiency in Polish and a very good command of English
  • Good knowledge of MS Office
  • A people-oriented attitude and excellent communication skills
  • Flexibility, availability and a positive attitude
  • Previous experience is welcome, but if you don’t have any — don’t worry! We’ll teach you everything you need to know.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

Skills Required

  • Advanced proficiency in Polish
  • Very good command of English
  • Good knowledge of MS Office
  • People-oriented attitude and excellent communication skills
  • Flexibility and availability
  • Positive attitude
  • Previous relevant experience

Hilton Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
  • Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
  • Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.

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The Company
HQ: McLean, VA
500,000 Employees
Year Founded: 1919

What We Do

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.

Why Work With Us

Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.

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Hilton Offices

OnSite Workspace

With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.

Typical time on-site:
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HQMcLean Corporate Headquarters
Hilton Regional Office - Memphis
Hilton Regional Office - Dubai
Hilton Regional Office - Singapore
Hilton Regional Office - Dallas
Hilton Regional Office - Watford
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