Receptionist

Posted One Month Ago
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Grand Rapids, MI, USA
In-Office
Entry level
Professional Services • Consulting
The Role
Provides front-desk reception and administrative support in an accounting firm office. Responsibilities include greeting visitors, answering calls, coordinating conference rooms, handling confidential tax documents, managing mail and deliveries, scanning and uploading files, supporting client billing, and maintaining an organized reception area. The role requires professional customer service, strong organization, attention to detail, reliability, and proficiency with Microsoft Office.
Summary Generated by Built In

Doeren Mayhew is a tax, assurance and advisory firm headquartered in Troy, Michigan with 25 offices across the country and abroad. Founded in 1932, Doeren Mayhew is recognized as the 36th largest CPA firm in the U.S. and is positioned for successful future growth. If you want to join a rising firm that is consistently named among the 50 best-managed firms in the nation, this is the firm for you.

Our firm is seeking a part-time Front Desk Receptionist to join our Grand Rapids, MI office. In this role, you will serve as the first point of contact and have the opportunity to interact with employees at all levels, including the Firm’s CEO, Principals, visiting guests, and clients.

This is an on-site position requiring attendance in the office on Wednesday and Friday, and additional days as needed. In this role, you can expect to work 24 hours per week, with potential for more hours, up to 40 hours during busy season (January-April 15).

Responsibilities:

  • Warmly greet and assist clients, visitors, and employees
  • Answer and route incoming calls with professionalism and accuracy
  • Manage client check-ins, conference room scheduling, and meeting logistics
  • Support secure handling of confidential client documents (drop-offs, pickups, and scanned files)
  • Maintain a clean, organized, and welcoming reception area
  • Assist with administrative tasks such as data entry, printing, scanning, and client billing
  • Coordinate incoming and outgoing mail, packages, and courier deliveries
  • Receive, sort and organize incoming tax documents
  • Operate high-volume scanners and document management software to digitize tax documents
  • Upload files to appropriate client folder or tax software
  • Provide general administrative support as needed

Qualifications:

  • High School diploma or GED required
  • Proficiency with Microsoft Office programs including Word, Excel, Outlook and Teams
  • Exceptional customer service skills
  • Professional demeanor, strong attention to detail, and a high level of reliability
  • Strong organization skills and ability to multitask effectively

Doeren Mayhew is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or any other status protected by law.

“Doeren Mayhew" is the brand name under which Doeren Mayhew Assurance, PC and Doeren Mayhew Advisors, LLC and its subsidiary entities provide professional services. Doeren Mayhew Assurance, PC and Doeren Mayhew Advisors, LLC (and its subsidiary entities) practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations and professional standards. Doeren Mayhew Assurance, PC is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. Doeren Mayhew Advisors, LLC, DM Payroll Solutions, Doeren Mayhew Capital Advisors and their subsidiary entities are not licensed CPA firms.

Skills Required

  • High school diploma or GED
  • Proficiency with Microsoft Word, Excel, Outlook, and Teams
  • Exceptional customer service skills
  • Professional demeanor
  • Strong attention to detail
  • High level of reliability
  • Strong organizational skills
  • Ability to multitask effectively

Doeren Mayhew CPAs and Advisors Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Doeren Mayhew CPAs and Advisors and has not been reviewed or approved by Doeren Mayhew CPAs and Advisors.

  • Leave & Time Off Breadth — PTO policies are often described as generous, and flexibility around time off is highlighted across locations. Feedback suggests schedules can be adjusted and remote work is available outside peak seasons, supporting overall time-off usability.
  • Retirement Support — 401(k) plans with profit-sharing and long-term financial tools are consistently noted as part of the package. Feedback suggests these features enhance long-term security and compare favorably within public accounting.
  • Career-Linked Recognition & Rewards — Credential incentives for accountants—covering study materials, exam fees, and passing bonuses—are explicitly provided. Feedback suggests these rewards help early‑career professionals progress toward CPA licensure.

Doeren Mayhew CPAs and Advisors Insights

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The Company
HQ: Troy, MI
1,500 Employees
Year Founded: 1932

What We Do

Doeren Mayhew is an assurance, tax and advisory firm that guides privately held businesses and their management teams toward success. The organization combines a traditional CPA practice with a broader advisory structure: Doeren Mayhew Assurance provides attest services, while Doeren Mayhew Advisors and subsidiaries provide tax and business consulting. Its approach emphasizes holistic guidance, strategic partnership and navigating complex business challenges.

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