Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.
Job DescriptionReceptionist
Salary: £28,860
Location: Hackney
As the Receptionist, you will work in the delivery sites, supporting operational delivery through managing daily site activities, greeting, and directing participants, and completing any necessary paperwork.
Providing a warm and professional welcome to all visitors to the Ingeus office. Ensuring the reception desk is manned and deal with email and telephone queries in a timely and professional manner.
Ensure the smooth running of all facilities in the office including the management of meeting rooms and associated requirements. Manage all administrative needs including the ordering and distribution of general office needs such as stationery.
As our Receptionist, you will be responsible for:
General Office
- Accountable for driving visitor experience, providing a warm and friendly welcome.
- Answering the telephone and accurately recording messages ensuring that they are relayed in a timely manner.
- Ensure there is sufficient meeting space for internal staff and external visitors.
- Responsible for the maintenance and booking of all meeting rooms and associated equipment within the office (e.g. Projectors, screens, flipcharts)
- Organise catering requirements for meetings as required.
- Responsible for ordering and maintaining an appropriate stock of stationery for the office.
- Responsible for preparing office communications and updating staff notice boards.
.As our receptionist, you will have:
- Previous front of house receptionist or host experience in a busy professional environment.
- Excellent organisation, time management and IT skills including MS Office.
- Experience of coordinating events, both internal and external, including logistics and coordination of the event.
- Relationship management with internal and external stakeholders
- Customer service experience
As Ingeus, we’ve spent time listening to our employees to build our benefits package;
- 25 days annual leave plus bank holidays with the opportunity to salary trade extra
- EAP Support programme available 24/7 with access to 6 x counselling sessions
- Private Medical Insurance
- Eyecare vouchers with help to purchase new glasses
- Life assurance
- Online discount shopping via Perks at Work
- Cycle to Work scheme
- Season ticket loan
- Up to two days each year dedicated to Community Giving (Volunteering)
- Access to Salary Finance; financial education and advice
- The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
- Long Service Awards
Ingeus, governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive.
We’re purpose-led, passionate and proud to work with customers and communities to drive social change.
At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.
We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at [email protected].
Please note, the advert may end early if we receive sufficient applications.
Skills Required
- Previous front-of-house receptionist or host experience in a busy professional environment
- Excellent organization and time-management skills
- IT skills, including Microsoft Office
- Experience coordinating internal and external events, including logistics and coordination
- Relationship management experience with internal and external stakeholders
- Customer service experience
What We Do
Ingeus is a human services provider that helps people, businesses and communities thrive through employment, skills, health and wellbeing services. It partners with governments, employers and local organisations to design and deliver programmes that improve opportunity, independence and social outcomes. In the UK, its work also spans justice, youth services and Health Assessment Advisory Service assessments for the Department for Work and Pensions.
