Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
We are seeking a professional and personable Receptionist to join a small, friendly team based within a renowned Management Consulting firm in the heart of Canary Wharf.
As the first point of contact for clients, visitors, and colleagues, you will play a key role in creating an exceptional front-of-house experience. This is an excellent opportunity for someone who enjoys delivering outstanding customer service, thrives in a corporate environment, and takes pride in maintaining a welcoming and efficient workplace.
Key Responsibilities
- Providing a warm, professional, and engaging welcome to all visitors and clients
- Managing the reception area and ensuring it remains presentable at all times
- Coordinating meeting room bookings and preparing rooms for client meetings
- Supporting hospitality requirements, including refreshments and catering arrangements
- Handling incoming calls, emails, and general enquiries efficiently
- Assisting with office administration and day-to-day operational support
- Liaising with internal teams to ensure the smooth running of office services
- Supporting basic AV and meeting technology requirements where needed
- Delivering exceptional customer service and maintaining high professional standards
Hours: 42.5 hours per week, shifts from 7.30am-5.30pm or 8am-6pm, Mon-Fri.
Salary: £36,000 per annum
To be successful in this role, you will have:
- Experience within a corporate environment
- Previous reception, customer service, front-of-house, or administrative experience
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to prioritise and multitask effectively
- Good attention to detail and a proactive approach to work
- A professional appearance and positive attitude
- Confidence working in a fast-paced business environment
- Experience with AV and IT systems would be advantageous but is not essential
We are looking for someone who:
- Takes pride in delivering an outstanding customer experience
- Builds positive relationships with colleagues, clients, and visitors
- Demonstrates initiative and can work independently
- Remains calm and professional under pressure
- Enjoys being part of a collaborative and supportive team
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Skills Required
- Experience within a corporate environment
- Previous reception, customer service, front-of-house, or administrative experience
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to prioritise and multitask
- Good attention to detail and a proactive approach to work
- A professional appearance and positive attitude
- Confidence working in a fast-paced business environment
- Experience with AV and IT systems
What We Do
WSH Group Ltd. offers contract catering services and operates food services for business and industrial locations throughout the United Kingdom, standing at the forefront of the hospitality sector.
