We are seeking a professional, highly organised Receptionist to join our central London office in a permanent position. As the first point of contact for clients, visitors and colleagues, this role plays a key part in creating a welcoming, efficient and well‑run office environment.
You will be responsible for the day‑to‑day management of reception and will provide a broad range of administrative and office support, working closely with the Office Manager and wider business teams.
What We Offer:
- A collaborative, professional and inclusive working environment
- The opportunity to join a leading European investment firm, headquartered in London
- Exposure to a fast‑paced, high‑quality business
- Competitive salary and benefits package
Reception & Front‑of‑House
- Serve as the first point of contact for clients, visitors and senior stakeholders, maintaining a professional front‑of‑house experience in line with the firm's standards
- Operate the switchboard, handling all calls and enquiries courteously
- Manage visitor bookings, building access and security procedures
- Prepare and coordinate meeting rooms, including AV set-up, catering and calendar management
Office & Administrative Support
- Manage post, couriers and deliveries
- Order and monitor office supplies, stationery and kitchen provisions
- Maintain tidy, well-stocked communal areas
- Support new starter onboarding and assist with printing, binding, filing and scanning
Team & Business Support
- Provide diary management, travel booking and accommodation support
- Assist with expense processing and corporate card administration
- Liaise with suppliers and internal stakeholders as required
- Contribute to ad‑hoc projects and provide cover for colleagues when needed
Requirements
- Proven experience in a receptionist or office support role, ideally within a professional services environment
- Excellent communication and interpersonal skills, both in person and over the phone
- Strong organisational skills with the ability to multitask and prioritise effectively
- Confident user of Microsoft Office and general office systems
- Proactive, reliable and able to work well as part of a team
Skills Required
- Proven experience in a receptionist or office support role
- Experience within a professional services environment
- Excellent communication and interpersonal skills, both in person and over the phone
- Strong organisational skills with the ability to multitask and prioritise effectively
- Confident user of Microsoft Office and general office systems
- Proactive, reliable and able to work well as part of a team
What We Do
Hayfin Capital Management is a leading alternative asset management firm. Since the firm’s founding in 2009, Hayfin has invested over €46.5 billion of capital through its private markets strategies, in over 500 companies. Hayfin focuses on delivering best-in-class risk-adjusted returns for its investors across four strategies: Direct Lending, Special Opportunities, High-Yield Credit and Private Equity Solutions. Hayfin has a diverse international team of over 200 experienced industry professionals with offices globally, including headquarters in London and offices in Chicago, Dubai, Frankfurt, Luxembourg, Madrid, Milan, Munich, New York, Paris, Stockholm, San Diego, Singapore and Tokyo
