About Us:
Founded in 2019, Fast Fit EMS Fitness has
rapidly grown to become a prominent name in the fitness industry. Our
commitment to excellence and innovation has led to the expansion of 11
clubs in major cities across Saudi Arabia. We take pride in offering
top-tier EMS training and fostering career growth opportunities for
our employees.
Responsibilities:
· Providing Information: Offer basic information about the products or services provided and answer any inquiries clients may have.
· Directing Phone Calls: Route incoming calls to the appropriate departments within the facility and handle simple inquiries over the phone.
· Handling Complaints: Address complaints professionally, striving to resolve them promptly or directing them to the appropriate person.
· Scheduling Appointments: Organize the schedule for pre-booked appointments to ensure no overlaps.
· Problem-Solving: Work to resolve any issues clients may face related to the services or products offered.
· Offering Additional Assistance: Provide extra help to clients by guiding them around the facility or advising on product choices.
· Maintaining a Positive Work Environment: Contribute to a positive work environment by interacting politely and professionally with clients and colleagues.
Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist roles
(fitness or hospitality preferred)
- Friendly, professional, and confident communication skills
- Ability to handle member inquiries, registrations, and basic
sales
- Basic computer skills (booking systems, MS Office, or CRM
software)
- Presentable appearance and positive attitude
Benefits
- Competitive salaries, benefits, and
incentives
- Comprehensive health
coverage
- Exceptional work
environment
- Specialized
training
- Career growth
opportunities
- Opportunities on a
global level
- 30 days of paid
annual leave
Skills Required
- High school diploma or equivalent
- Previous experience in customer service or receptionist roles
- Fitness or hospitality experience
- Friendly, professional, and confident communication skills
- Ability to handle member inquiries and registrations
- Ability to perform basic sales
- Basic computer skills, including booking systems, MS Office, or CRM software
- Presentable appearance and positive attitude
What We Do
Fast Fit EMS is a fitness company and EMS fitness provider serving the GCC and KSA. It delivers signature 20-minute weekly personal-training sessions using Electro Muscle Stimulation technology, offering an efficient alternative to conventional workouts. The company operates clubs in Riyadh, Jeddah, and Khobar, provides EMS programs and training, and promotes a franchise model for growth and long-term success.
