At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.
https://www.msxi.com/en/
Job Description- Inbound operation of import shipments (Air/Sea/Courier) from global and local supply parts.
- Support and steering of 3PL partner with quality check and binning process.
- Claims management with clients AG and local suppliers.
- Management report for reimbursement of claims.
- Dealer parts return handling: Quality check, reimbursement and management reporting.
- Feedback/inputs to NSC for packing quality improvement from suppliers.
- Regular stock check with 3PL partner and timely reporting to NSC.
- Support yearly statutory audit.
- Order and supply management for inter departmental orders, campaign parts and special tools.
- Outbound operations and transport management for dealers.
- Dealer parts claims management and reporting to NSC.
- Special arrangement/coordination with 3PL partner for transportation cost optimization.
- Communication to dealer network in case of changes in RDC operations.
- Support obsolete parts management support with scrapping and re-exports to Client's AG.
- Dealer lead time analysis reporting to NSC and correction measures implementation with 3PL partner.
- Adherence to LML compliance and communication to NSC in case of any deviation.
- Steering logistics KPIs and Implementation of correction measures with 3PL partners.
- B.E., or B.Tech degree in Mechanical, Automotive, Electrical Engineering..
- Strong verbal and written communication skills with the ability to coordinate effectively with internal and external stakeholders.
- Sound knowledge of spare parts warehouse operations, including inventory management, stock control, warehousing processes, and distribution activities.
Additional Information
MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.
Skills Required
- B.E. or B.Tech degree in Mechanical, Automotive, or Electrical Engineering
- Strong verbal and written communication skills for stakeholder coordination
- Knowledge of spare parts warehouse operations including inventory management, stock control, warehousing processes, and distribution activities
- Experience coordinating with 3PL partners (quality check, binning process, transport optimization)
- Claims management experience with suppliers and clients, and reimbursement reporting
MSX International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.
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Affordable Benefits — Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
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Leave & Time Off Breadth — Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.
MSX International Insights
What We Do
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.
