Jobs at MSX International

Provide customer service and billing/accounts receivable support for a commercial fleet program: handle inquiries, create invoices, analyze data to find root causes, support reporting, maintain records, and drive process improvements.

Manage end-to-end aftersales customer journeys and product lifecycle across European markets. Translate business needs into IBRs/user stories, coordinate with IT, UX/UI and web teams, align with Service Operations and Warranty, monitor KPIs, produce documentation and training, and drive continuous improvement to enhance dealer and customer experiences.

As a Digital Product Analyst, you will analyze user data to inform product strategies, define KPIs, and enhance user experiences for digital products.

The UV Frontline Sales Consultant drives sales growth by engaging customers, presenting products, negotiating deals, and maintaining relationships to meet sales targets.

Design, develop, and evaluate performance-focused learning experiences for automotive retail using instructional design methodologies. Create storyboards, eLearning modules, vILT facilitator guides, assessments, job aids, and multimedia assets; ensure SCORM/xAPI compliance, accessibility, and quality control while collaborating with SMEs, project stakeholders, and creative teams.

Evaluate, install, and test vehicle accessories to ensure they meet quality standards. Document findings, author QIRs/TSBs, coordinate corrective actions with vendors and QA teams, monitor field quality and warranty data, and support product development and mass-production QA. Drive company vehicles and perform hands-on assembly, testing, and occasional travel to proving grounds.

Monitor and improve post-production vehicle quality for Volvo products in market. Identify, quantify, and escalate market concerns using VR, warranty data, parts sales and customer feedback via TES. Perform trend and early-warning analysis, support investigations, communicate with markets and Product Performance teams, and train dealer technicians. Produce TES updates, warranty reports, investigation documentation, and workshop communication.

Own end-to-end strategic account governance for enterprise automotive clients, driving retention, profitable growth, and white-space expansion. Lead renewals, contract negotiations, QBRs/EBRs, stakeholder management, and cross-functional coordination. Maintain account plans, CRM forecasting, pipeline governance, and risk mitigation while ensuring delivery quality and commercial discipline.

Manage inbound/outbound RDC operations, coordinate 3PL partners, handle claims and reimbursements, oversee inventory, quality checks, dealer returns, reporting, logistics KPIs, and compliance support for audits and process improvements.

As a Financial Accountant, you will manage accounts payable/receivable, perform bank reconciliations, support reporting, and handle financial discrepancies for an international company.

The Claims Specialist reviews and processes claims, assists with claim entry, resolves discrepancies, and maintains program reports for accuracy.

As an AI Solutions Architect, you will design scalable AI architectures, assess technical feasibility, optimize solutions for performance and reliability, and provide technical leadership across teams to ensure successful AI deployments.

The AI Solutions Architect will design scalable blueprints for AI initiatives, ensure architectural integrity, and support implementation through technical leadership and mentorship. Responsibilities include architectural blueprinting, technical feasibility assessment, product definition, technical oversight, and technology validation.

As an AI Solutions Architect, you will design scalable AI architectures, evaluate technical feasibility, define product requirements, provide mentorship, and assess AI models for enterprise deployment.

As an AI Solutions Architect, you will design scalable AI architectures, conduct feasibility assessments, and ensure compliance, bridging business needs with technical solutions.

Monitor vehicle DTC and CAN parameters 24/7 from the Command Centre, create and track tickets in the DMS, provide L1 phone support to customers/drivers, coordinate with dealers for critical issues or breakdowns, generate KPI and management reports, and perform job card analysis for cost avoidance and continuous improvement.

As AI Solutions Architect, design scalable AI architectures, validate feasibility, ensure technical integrity, and mentor teams to support production-grade AI deployments.

Monitor DTC/CAN parameters 24/7, create and track tickets, provide L1 phone support to customers/drivers, coordinate with dealers for resolutions, produce KPI and management reports, and analyze job cards for cost avoidance and continuous improvement.

Support vehicle registration and homologation processes: issue certificates (COC, origin, rectifications), prepare conversion authorisations, troubleshoot registration issues, liaise with customers and authorities, manage invoicing in SAP, archive records in Access, and coordinate with internal Stellantis networks.

Manage end-to-end spare parts logistics for regional distribution centers, overseeing inbound/outbound operations, 3PL/vendor performance, inventory and claims management, transportation, compliance, KPI reporting, and stakeholder coordination to support BMW aftersales supply chain.