Jobs at MSX International

Analyze dealer management and vehicle workshop data to identify repair delays, capacity and parts-supply issues, trends, and process improvements across European markets. Create advanced Excel reports and PowerPoint presentations, recommend dealer actions, report findings to project management and senior stakeholders, and identify automation opportunities.

Collects, analyzes, and presents automotive business data to support strategic and operational decisions. Develops dashboards, data models, reports, business cases, and actionable recommendations using BI tools and advanced analytics. Partners with operations, PMO, customers, and internal stakeholders to identify trends, quantify improvement opportunities, monitor performance, and communicate insights through visualizations and presentations.

Partners with automotive workshops to improve performance, capacity, efficiency, and sales. Responsibilities include customer visits, relationship management, sales promotion, performance analysis, spare-parts business advice, marketing campaign initiation, business standards implementation, CRM-based lead and customer management, sales forecasting, market data collection, and reporting. The role requires strong automotive aftermarket knowledge, sales capability, coaching skills, presentation ability, digital adaptability, and fluent German and English.

Supports business management for an automotive client by collecting and consolidating dealer financial data, analyzing data quality, coaching accountants, mapping charts of accounts, uploading data, calculating benchmarks, and preparing monthly and quarterly performance reports. The role also provides commentary, ad hoc reporting, and administrative support for the business management system.

Reviews and processes vehicle warranty and program claims, assists dealers and field personnel with claim entry, resolves rejected or conflicting claims, evaluates coverage eligibility, prepares reports, and charges back unauthorized claims. Serves as a subject matter expert and liaison among dealers, OEM personnel, fleet customers, and program headquarters while documenting claim procedures and maintaining accurate claim records.

Supervise daily training administration, including registrations, attendance, scheduling, facilities, participant coordination, and training-system data maintenance. Manage TMS-I access, online learning assignments, compliance, and post-training records. Coordinate with dealers, trainers, client stakeholders, and external venues. Analyze training data, generate performance reports, and support periodic updates while ensuring data accuracy and high-quality training execution.

Provides technical helpdesk support to automotive retailers and independent repairers. Responsibilities include handling enquiries, giving vehicle repair guidance, recording case data, documenting vehicle concerns, analyzing case histories and trends, and responding to telephone and email requests. Requires strong modern vehicle systems knowledge, technical concern resolution skills, automotive service experience, City and Guilds or NVQ Level 3, IMI3 or higher HV qualification, and PC literacy.

Diagnose complex automotive repair cases, identify root causes, and deliver lasting technical solutions. Support regional customer satisfaction by responding to diagnostic requests, monitoring repair processes, reporting performance gaps, and improving dealer outcomes. Coach retailer staff, document complex technical issues, build retailer and customer relationships, and collaborate with colleagues using advanced diagnostic tools. The role requires Master Technician certification or equivalent, electrical diagnosis expertise, and preferably high-voltage or electric vehicle experience.

Process accounts payable and receivable, reconcile bank and balance sheet accounts, record payments and transactions, issue customer invoices, resolve discrepancies, support month-end and year-end closing, manage fixed assets and intercompany postings, and prepare financial reports in an international environment.

Issues homologation and registration documents for Stellantis vehicles in France and abroad. Prepares certificates, Certificates of Conformity, conversion authorizations, manufacturer plates, and descriptive records; supports customers and distributor networks; resolves registration issues; updates systems; processes payments and invoices in SAP; and archives requests and licensing documentation.

Manage EU Data Act customer and business requests, including onboarding, KYB verification, VIN ownership validation, data access and sharing requests, case resolution, customer communications, compliance records, reporting, audits, and process improvements. Coordinate with Compliance, Legal, Operations, Product, Technology, and customer relationship teams while maintaining regulatory compliance, accurate documentation, service levels, and a strong customer experience.

Produces training content for client needs using video animation, video editing, image editing, graphic design, presentations, and optional illustration tools. The role requires strong writing and communication skills, creativity, leadership, project management capabilities, and a passion for automobiles. This position is based in the client office in Chennai, Kelambakkam.

Manage and grow OEM parts sales across a South West England territory by coaching trade retailers, supporting customer visits, developing business and improvement plans, reviewing KPIs, delivering training, and implementing sales campaigns. The role requires retailer performance management, forecasting, consultancy, best-practice sharing, stakeholder presentations, and achievement of regional sales targets.

Manage a South West England territory supporting trade retailers and increasing OEM parts sales. Responsibilities include coaching retailer teams, conducting sales and development visits, setting operational standards, creating business and improvement plans, analyzing KPIs, forecasting, supporting marketing campaigns, presenting regional updates, and driving customer engagement to achieve sales and profitability targets.

Manages a regional trade retailer network to grow genuine automotive parts sales and profitability. Responsibilities include coaching retailer teams, conducting customer and development visits, implementing business and improvement plans, reviewing KPIs, forecasting, supporting marketing campaigns, presenting performance updates, and ensuring operational standards and sales targets are achieved.

Manage a South West England territory supporting trade retailers in growing OEM parts sales. Responsibilities include coaching retailer teams, developing sales and improvement plans, conducting customer visits, analyzing KPIs, implementing marketing campaigns, forecasting, reviewing performance, and presenting updates to leadership. The role is field-based and requires strong automotive parts sales knowledge, customer communication, negotiation, presentation, and coaching skills.

Manage a South West England territory supporting automotive trade retailers to increase genuine OEM parts sales and profitability. Responsibilities include coaching retailer teams, conducting customer and training visits, developing sales and improvement plans, reviewing KPIs, forecasting, implementing campaigns, and presenting regional performance updates. The role requires automotive trade parts sales experience, strong analytical and communication skills, customer negotiation expertise, and proficiency in Microsoft Office.

Manage a South West England territory and coach automotive trade retailers to increase genuine OEM parts sales. Responsibilities include retailer training, sales coaching, operational setup, business planning, performance reviews, forecasting, KPI analysis, customer visits, campaign execution, and improvement planning. The role requires presenting updates to leadership, sharing best practices, supporting marketing activity, and achieving regional sales and profitability targets.

Manage and develop a regional network of automotive trade retailers to grow genuine OEM parts sales. Responsibilities include retailer coaching, training, operational setup, sales planning, customer visits, KPI analysis, forecasting, performance reviews, marketing campaign support, and improvement planning. The role requires achieving regional sales targets while sharing best practices and presenting updates to leadership and customers.

Manage a South West England territory to grow genuine automotive parts sales through a trade retailer network. Coach retailer teams, develop sales and business plans, conduct customer visits, deliver training and consultancy, review KPIs, implement improvement plans, support marketing campaigns, and present regional performance updates. The role requires strong automotive parts sales experience, analytical planning, customer-facing communication, negotiation, and the ability to influence retailer performance.