Quick Lane Advisor

Posted 4 Days Ago
Be an Early Applicant
Sioux Falls, SD, USA
In-Office
40K-55K Annually
Entry level
Automotive
The Role
Serves as the primary contact for Quick Lane service guests, coordinating vehicle maintenance with technicians, explaining inspection results, recommending needed services, managing repair orders, processing invoices and payments, and notifying customers when vehicles are ready. The role emphasizes customer service, communication, problem-solving, professionalism, teamwork, and reliable scheduling. Automotive experience is not required because paid training is provided, with opportunities for advancement into main-line service advising.
Summary Generated by Built In

As a Quick Lane Service Advisor at Sioux Falls Ford Lincoln, you will be the main point of contact for our Quick Lane service guests.  Experience in the automotive job field is not required.  We are hiring highly motivated and customer-centric candidates from ALL fields!  We will train you and give you all the tools and knowledge needed to become an outstanding Quick Lane Service Advisor.  

If you are an outgoing individual who enjoys working with people, a Quick Lane Service Advisor role may be the career you are looking for!  We are a large dealership and can also offer you room to grow and advance in your career.  If you’re looking to become a main line service advisor, Quick Lane is the best place to start!

We offer our Quick Lane Service Advisors extremely competitive pay, in the range of $40,000 to $55,000 annually.

Responsibilities

  • Work with a team of Quick Lane technicians to perform vehicle maintenance for our guests
  • Use the technician’s inspection to notify your guest on the health of their vehicle
  • Recommending all needed vehicle maintenance items to your guest
  • Adding job lines to the repair order and making sure your team performs approved repairs
  • Finalize the guests’ invoice and notify them when their vehicle is complete
  • Cashiering the guest and handing their vehicle over to them
  • Create an outstanding service experience for our guests
  • Maintain professional personal appearance
  • Adhere to consistent and reliable work schedule
  • Complete required advisor training assigned to you

Benefits:

  • Health insurance (including wellness benefit)
  • Dental and vision insurance
  • Free basic life insurance
  • 401(k) with company matching after one year of service
  • Paid Vacation, Holiday, and Personal Time
  • Discounts on vehicles, service & parts – including immediate family members
  • Flexible schedule
  • Paid training and development
  • Career path and promotion opportunities
  • Section 125 FLEX Account
  • EAP - Employee Assistance Program

Qualifications and Requirements

  • Excellent customer service skills
  • A winning attitude and a team player
  • Detail oriented and a strong work ethic
  • The ability to have empathy with our guests
  • Problem solving and critical thinking skills
  • The ability to perform in a fast-paced environment

 

Skills Required

  • Excellent customer service skills
  • Winning attitude and ability to work as part of a team
  • Detail orientation and strong work ethic
  • Empathy with guests
  • Problem-solving and critical-thinking skills
  • Ability to perform in a fast-paced environment
  • Automotive job experience
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The Company
HQ: Sioux Falls, SD
51 Employees
Year Founded: 1995

What We Do

Sioux Falls Ford Lincoln is a locally owned Ford and Lincoln dealership serving the greater Sioux Falls region. It sells new and pre-owned Ford and Lincoln vehicles, including trucks, SUVs, and commercial models, and offers financing and leasing. Its services also include vehicle maintenance, repairs, genuine parts, and tires for drivers and local businesses.

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