At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewThe Quality Department supports the customer fulfillment and manufacturing facilities within the Europe, Middle East and Africa regions. On-time delivery of orders and outstanding levels of delivered quality are key to our customers’ satisfaction. In this position, you will be responsible for coordinating improvement actions with our suppliers and verifying quality standards in accordance with the requirements of our Distribution Center in Alsdorf, Germany.
Job Description
• Identify technical problems with suppliers and implement corrective actions as well as ensuring structural quality and process improvements via the Motorola Corrective Action Request System (MCAR). This system is a fully automated problem resolution based on the 8D discipline.
• Serve as the liaison for suppliers and manage the supply chain for both Distribution Centre as well as Motorola Manufacturing sites.
• Monitor Suppliers performance to assess ability to meet quality and delivery requirements.
• Increase quality reliability, use engineering skills to regulate product transition requirements.
• Take part in local Quality Audits and Regulatory Compliance audits.
• Local Maintenance of the Suppliers Quality Ranking System.
• Meet with suppliers to discuss performance metrics, to provide performance feedback and manage process controls, establishing schedules for reviewing supplier and quality performance.
• Report and maintain accurate quality records, certifications, and database screens.
• Prioritize critical cases addressing Customer complaints associated with the products delivered to them.
• Support quality improvement processes/projects at internal or external sites
Basic Requirements
• Bachelor's Degree in a technical/science field, Master's is a plus
• Minimum 5 years' experience in Supplier/ Supply Chain quality roles, experience with Distribution Centers and Product Manufacturing processes is welcomed.
• Solid technical knowledge (products, systems, complex integrated solutions).
• In-depth understanding of quality standards and quality improvement methods.
• Experience in Lean and Six Sigma methodologies as a certified Belt is an advantage.
• Problem-solving mindset as well as an attitude to follow through on plans.
• Good communication and negotiation skills.
• Experience in working in a cross-cultural environment.
• Proficiency in English and German is necessary to communicate with the local team in Alsdorf and interact with the remote sites in the USA and Asia.
Please ensure that you upload the English version of your CV when applying for the role.
Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanYesCompanyMotorola Solutions Germany GmbH
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
Top Skills
What the Team is Saying
What We Do
About Motorola Solutions | Solving for safer
Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.
Why Work With Us
We are a global family of driven, dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?
Gallery
Motorola Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We believe that the next big idea can come from anyone, anywhere, at any time. That’s why we offer office-based, hybrid and remote working models, where Motorolans can do their best work wherever they work best.
