Quality Supervisor

Posted Yesterday
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Syracuse, NY, USA
In-Office
66K-110K Annually
Mid level
Appliances • Industrial
The Role
Supervise incoming, in-process and final inspections to ensure products meet customer drawings, specifications and quality standards. Manage, train and coach the Quality Inspection team, schedule work, report metrics, support Customer Source Inspection, drive continuous improvement and ensure ITAR/export compliance.
Summary Generated by Built In

TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

About TTM

TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.

Additional information can be found at www.ttm.com

With oversight for the Quality Control Inspection team, the Quality Supervisor ensures that the dimensional, material and visual characteristics of the product’s design, as documented on customer drawings and specifications, as well as quality standards are consistently met.  The Quality Supervisor is responsible for ensuring that only products of acceptable quality are shipped to the customer. Reporting to the Quality Manager, the Quality Supervisor oversees, trains, coaches and motivates members of the Quality team to meet performance goals. This position is located at 6457 Fly Rd, East Syracuse, NY 13057.

The Quality Supervisor position is responsible for managing both incoming inspections, in process inspection and final inspection at the East Syracuse, NY facility. With oversight for the Quality Control Inspection team, the Quality Supervisor ensures that the dimensional, material and visual characteristics of the product’s design, as documented on customer drawings and specifications, as well as quality standards are consistently met.  The Quality Supervisor is responsible for ensuring that only products of acceptable quality are shipped to the customer. Reporting to the Quality Manager, the Quality Supervisor oversees, trains, coaches and motivates members of the Quality team to meet performance goals.

Duties and Responsibilities:

  • Schedule and assign work within the Quality department to regulate workflow and meet required schedules.
  • Actively participate in the daily morning management update meetings, providing team performance details and contributing to process improvement initiatives.
  • Facilitate key aspects of the Customer Source Inspection process through collaboration with TTM’s Production, Engineering and customer Source inspection teams; maintain and report on Source Inspection metrics including productivity and defect data.
  • Manage Quality staff through effective selection, training and evaluation of Quality team members.  Participate in various employee-related activities for team members, including Time and Attendance, Employee Relations, Training and Performance Appraisals. Develop and mentor personnel by providing coaching and guidance.
  • Identify quality training needs relative to technical skill levels and trends in quality measurements.
  • Perform other related duties as assigned in support of Quality team goals.
  • Comply with and actively support all Company policies and procedures including equal employment opportunity, affirmative action, safety, and ethical business practices.

Essential Knowledge and Skills:

  • Knowledge of quality systems, policies and procedures and the ability to apply that knowledge towards the interpretation of customer requirements
  • Thorough knowledge of inspection methods and processes within a manufacturing environment, with experience in high technology preferred
  • Experience working with defense industry quality requirements (i.e., MIL-STD-883, DFARs, AS9100, AS9102 First Article Inspection, DPA)
  • Extensive experience and knowledge with ISO 9001
  • Knowledge of Lean Manufacturing concepts including 5S
  • Able to juggle multiple tasks and operate under deadlines, while upholding work standards, quality decisions and product quality
  • Strong computer skills, specifically proficiency in Excel and PowerPoint. Demonstrated ability to learn and apply knowledge to company and customer systems, Knowledge of AS400 and/or Oracle a plus.
  • Demonstrated leadership skills; ability to leverage team strength and create a motivating environment to achieve desired results.
  • Ability to cultivate a culture of excellence with a strong customer service (internal/external) mindset as well as to work effectively with all levels of the organization.
  • Due to ITAR requirements, applicants must be a U.S. Citizen or a Permanent Resident

Education and Experience:

Education:  AS or BS degree in Quality or Engineering field preferred. Equivalent relevant experience may be considered.

Experience: Minimum 4+ years of experience working in hi-tech manufacturing in a supervisory role.


Compensation and Benefits:

TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered.

Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs.  The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances.  A reasonable estimate of the current range is:

$66,234 - $110,390

Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location.

Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of  Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Skills Required

  • Minimum 4+ years experience in hi-tech manufacturing in a supervisory role
  • U.S. Citizen or Permanent Resident (ITAR requirement)
  • Knowledge of quality systems, policies and ability to interpret customer requirements
  • Thorough knowledge of inspection methods and processes within a manufacturing environment
  • Experience with defense industry quality requirements (MIL-STD-883, DFARs, AS9100, AS9102, DPA)
  • Extensive experience and knowledge with ISO 9001
  • Knowledge of Lean Manufacturing concepts including 5S
  • Strong computer skills, specifically proficiency in Excel and PowerPoint
  • Knowledge of AS400 and/or Oracle
  • Demonstrated leadership skills; ability to develop and mentor personnel
  • Ability to identify ITAR products and follow export control (ITAR, EAR, OFAC) procedures
  • AS or BS degree in Quality or Engineering preferred (equivalent experience considered)

TTM Technologies, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TTM Technologies, Inc. and has not been reviewed or approved by TTM Technologies, Inc..

  • Healthcare Strength Comprehensive medical, dental, and vision coverage is paired with disability, life insurance, an EAP, and in some locations on-site clinics and wellness resources.
  • Leave & Time Off Breadth Employees receive PTO, paid sick time and holidays, plus paid parental leave that broadens time-off support.
  • Retirement Support A 401(k) retirement plan with employer-matched contributions is a core component of the package.

TTM Technologies, Inc. Insights

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The Company
HQ: Santa Ana, CA
5,209 Employees
Year Founded: 1998

What We Do

TTM Technologies, Inc. is a leading global manufacturer of technology solutions including mission systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies and quick-turn and technologically advanced printed circuit boards (“PCBs”). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market. Additional information can be found at www.ttm.com At TTM, you can be part of a company built upon honesty, integrity, performance and clear communication. No matter what discipline you are interested in, whether it is manufacturing, engineering, sales, finance, human resources, management, or many others, the global team at TTM collaborates to achieve the best solutions and superior service for our customers. With over 25,000 employees in factories and offices located around the world, you can create a future at TTM that will provide growth and opportunity. Visit our website at https://www.ttm.com/ and learn more about our winning team. Mission: Deliver superior value, growth and profit by providing customers with market leading, differentiated solutions and an extraordinary customer experience!

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