SUMMARY
Responsible for monitoring the inspection and testing of incoming material and finished products in accordance with Hoshizaki quality standards. Directs and supervises a group of employees involved in inspection and quality control procedures. Assists in root cause analysis and the development of new test methods and procedures.
KEY PERFORMANCE INDICATORS (KPIs)
Detail Test/Warranty
- Schedule attainment on Projects
- Predetermined quantity of CR’s
- Subordinate KPI accomplishment rate
Production Quality
- Predetermined quantity of Warranty Projects completed
- Predetermined quantity of Internal Defect Projects completed
- Predetermined quantity of Special Project Achievements
- Subordinate KPI accomplishment rate
ESSENTIAL FUNCTIONS
- Assists in developing test methods and procedures for testing and inspection to ensure that products are flawless and function as designed.
- Identifies and addresses recurring problems with the quality of products.
- Analyzes issues reported from customer feedback (VOC) and implementing changes to manufacturing, as necessary.
- Assists in follow ups with suppliers on quality deviations and corrective actions; ensures solutions are identified and implemented.
- Analyzes reports and defective products from production to determine trends and root cause.
- Interprets engineering drawings and inspection data.
- Analyzes process reports and troubleshoots problems to correct and/or prevent quality issues.
- Develops and/or adapts inspection equipment to meet quality control standards.
Skills Required
- Monitor inspection and testing of incoming material and finished products to company quality standards.
- Directly supervise employees involved in inspection and quality control procedures.
- Assist in root cause analysis and develop new test methods and procedures.
- Identify and address recurring product quality problems and implement corrective actions.
- Analyze customer feedback (VOC) and implement necessary manufacturing changes.
- Follow up with suppliers on quality deviations and corrective actions to ensure implementation of solutions.
- Analyze reports and defective products from production to determine trends and root cause.
- Interpret engineering drawings and inspection data.
- Analyze process reports and troubleshoot problems to correct and prevent quality issues.
- Develop and/or adapt inspection equipment to meet quality control standards.
What We Do
Hoshizaki America, Inc. manufactures high-quality commercial foodservice equipment, including ice machines, refrigerators, and display cases. It is a world leader in the design and manufacturing of ice and refrigeration products for the food service industry.
