Quality Supervisor

Posted 4 Days Ago
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Calhoun, GA, USA
In-Office
Mid level
eCommerce • Sales
The Role
The Quality Supervisor oversees quality activities on the night shift, ensuring compliance with standards, mentoring team leads, and managing data tracking and reporting.
Summary Generated by Built In

Champion Your Future with Tarkett Sports and FieldTurf!  Build your career with a world leader in sports construction and surfacing.
We are seeking a night shift Quality Supervisor to support our team at FieldTurf, a world leader in artificial turf with over 25,000 installations worldwide. Trusted at every level, FieldTurf is at the surface of NFL and MLS stadiums, renowned collegiate programs, elite high schools, and local community venues. Focused on innovation with purpose, FieldTurf is helping Change the Game for athletes and facility owners.

The night shift Quality Control Supervisor leads all night-shift quality activities that support the plant’s overall success in achieving Quality Objectives. This position oversees the B-Shift Quality Inspection Team and ensures product quality across raw materials, in-process manufacturing, and finished goods in compliance with FieldTurf specifications and customer requirements. This position is also responsible for mentoring Team Leads, quality reporting, data-tracking, and real-time product disposition decisions, while supporting claims resolution and providing quality-related customer support, including site visits as needed. The ideal candidate thrives in a collaborative, fast-paced environment and is committed to quality, safety, and continuous improvement. This role is based out of the Calhoun, GA Office and will be reporting to the Quality Manager.

FieldTurf is part of Tarkett Sports. Born from an entrepreneurial spirit and driven to find better solutions, we challenge the status quo and continue to change the game for athletes and facility owners—pioneering innovations that have reshaped entire industries. Our team is made up of the most experienced and knowledgeable experts in the field.

From architectural design and full-scope construction to a comprehensive portfolio of industry-leading sports surfacing solutions, we lead with passion, pride, and purpose. Trusted at every level, from professional stadiums to local community venues, Tarkett Sports is at the surface of over 80,000 installations – highlighted by projects in NFL, CFL, MLS, and at renowned NCAA division I programs. Join the team behind renowned names like FieldTurf, Beynon Sports, ClassicCourt, GrassMaster, Tarkett Sports Indoor and Tarkett Sports Construction. Help us build the next world-class venue.

What you’ll do:

  • Provide systems training and ensure line inspectors have a thorough understanding of quality standards.

  • Provide coaching and mentorship to Team Leads, reinforcing quality standards, strengthening decision-making, and driving accountability for performance and defect prevention.

  • Assign inspectors and maintain inspection schedules to support production requirements.

  • Assign and prioritize all B-Shift lab duties based on testing needs, and track Lab production performance.

  • Support daily and monthly Quality reporting and maintain accurate quality data tracking.

  • Ensure accuracy and integrity of data within the QC Database.

  • Maintain and update the Quality Defect Library and conduct routine training on defect identification and quality hold criteria.

  • Coordinate Pre-Shipment Testing activities as required

  • Comply with all safety policies, practices, and procedures.  Report all unsafe activities to EHS Manager and/or Human Resources.

  • Proficiency in data analysis tools and systems (Access, SQL, Excel, Syspro, etc.)

  • Assist in the accomplishment of Company goals.

  • Helps other employees to accomplish Company goals

  • Monitor & Coach team leads or others interested in Career Growth.

  • Performs other duties as may be assigned by management. 

  • Adhere to and maintain all applicable ISO 9001/IMS Work Instructions and Procedures.

  • Ensure ISO audit readiness (internal and external) across all responsible departments.

  • Promote a culture of procedural discipline, ownership, continuous improvement, and attention to detail.

  • Develop, update, and implement SOPs and quality documentation.

  • Lead daily Tier 1 meetings with the QC Team.

  • Support field visits to better understand quality-related issues and communicate findings to plant personnel.

  • Provide input on claims resolution and participate in claims meetings as needed.

  • Lead and support continuous improvement initiatives to reduce defects and achieve cost savings.

  • Ensure compliance with all safety policies and proper material handling procedures.

  • Demonstrate strong analytical skills, attention to detail, and a sense of urgency in responding to internal and external customers.

  • Support production operations as needed, including coordination of remakes and repairs.

  • Drive continuous development of skills, processes, and team performance.

  • Manage personnel issues and set clear expectations for performance and accountability.

What you need for success:

  • 4yr degree required.  BS degree preferred.

  • Strong MS office skills, especially in Excel and PowerPoint

  • Adapts to new technology and maximizes available tools

  • Understands internal and external customers, balances needs and builds strong relationships

  • Involves working adjusted shifts at times to provide coverage/training when required

  • Communicates clearly and accurately, negotiates to reach agreements, written correspondence is professional and efficient

  • Lead by example not from a desk

  • Makes timely decisions, problem solves based on facts versus opinions, monitors progress, incorporates modifications to ensure success, involves others

  • Takes responsibility, accountable for results, demonstrates integrity and honesty, has vision, sets goals and works to achieve the goals, delegates appropriately

  • Obtains support and involvement of others to address challenges, gives/receives feedback, builds good relationships with other departments

  • Demonstrates ability to champion change, analyzes work processes and identifies areas for improvement, challenges the status quo, maintains performance standards of processes, supports calculated risk taking

  • Willingness to travel 10%

What you can expect:

  • A culture built on teamwork, respect, and entrepreneurial spirit

  • Leadership that invests in your growth and career development

  • Opportunities to take on new challenges, cross-train, and expand your skillset

  • Recognition and rewards for your contributions and achievements

  • A fast-paced, sports-driven environment where your work makes an impact

Sounds like your kind of team?

If you’re ready to bring your passion and talent to a company that champions your future, we want to hear from you.  Apply now!

What We Offer

  • Hybrid work option*

  • Benefits that go beyond the basics

  • Matching contribution retirement savings plan  

  • Learning & development program  

  • EAP program + family  

  • Generous holiday schedule available

*If applicable

Responsible Manufacturing – Protecting Our Planet for the Future

  • EcoVadis Platinum Medal - recognizing top 1% global performance in sustainability excellence.

  • Goal Zero - commitment to diverting job site and manufacturing waste from landfill.

  • Industry-leading manufacturing systems certified to ISO 9001 (quality), ISO 14001 (environmental), and ISO 45001 (health & safety).

  • Leading recycling and material regeneration through two owned and operated facilities.

Who We Are:

Tarkett Sports is a world leader in sports construction and surfacing, providing architectural design, full-scope construction services, and a comprehensive portfolio of industry-leading sports surfacing solutions.

Trusted by leading programs at every level, we're proud to deliver a seamless turnkey experience for our clients.

  • Over 80,000 Installations Worldwide

  • Over 25 Years of Experience

  • Collection of Leading Solutions

  • One Answer for Your entire Facility

https://tarkettsports.com/en-na

Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.

 

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The Company
Chagrin falls, Ohio
5,826 Employees

What We Do

With a history of more than 140 years, Tarkett is a worldwide leader in innovative and sustainable flooring and sports surface solutions, generating net sales of € 3.4 billion in 2022. The Group employs 12,000 employees and has 25 R&D centers, 8 recycling centers and 34 production sites. Tarkett creates and manufactures solutions for hospitals, schools, housing, hotels, offices, stores and sports fields, serving customers in over 100 countries. To build “The Way to Better Floors,” the Group is committed to circular economy and sustainability, in line with its Tarkett Human‐Conscious Design® approach. Tarkett is listed on the Euronext regulated market (compartment B, ISIN: FR0004188670, ticker: TKTT) www.tarkett‐group.com

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