Quality Manager

Reposted 19 Days Ago
Be an Early Applicant
Walker, MI, USA
In-Office
Senior level
Logistics
The Role
Lead Quality team and QMS for corrugator and converting operations. Drive ISO 9001 and AIB compliance, supplier quality, CAPA/root cause, NPI, continuous improvement (5S, SMED, G8D, PPAP), color management, audits, and data-driven performance improvement.
Summary Generated by Built In

Ready to Lead Quality Excellence and Drive Continuous Improvement?

Join Hood Container as our Quality Manager!

At Hood Container, we’re more than packaging—we’re committed to delivering quality, consistency, and innovation in everything we do. As our Quality Manager, you’ll play a critical leadership role in shaping our Quality Vision, ensuring compliance, and driving continuous improvement across our corrugator and converting operations. You’ll partner closely with operations, customers, and suppliers to elevate performance and deliver best-in-class results.

How You Will Contribute:

Quality Leadership & Systems Management

  • Lead and supervise the Quality Control team, setting clear expectations and driving accountability.
  • Develop, implement, and maintain the Quality Management System (QMS), including ISO 9001 compliance.
  • Train and coach employees on quality standards, procedures, and best practices.

Customer & Cross-Functional Collaboration

  • Partner with Customer Service, Design, and Operations teams to ensure alignment with customer requirements.
  • Serve as the key liaison between customers and production to resolve quality concerns and drive satisfaction.
  • Lead quality resolution processes including containment, root cause analysis, CAPA, and effectiveness verification.
  • Develop and maintain strong relationships with suppliers, driving quality improvements and key initiatives.
  • Oversee compliance with regulatory and certification requirements.
  • Manage sustainability and Chain of Custody programs (FSC, SFI,).
  • Support product and food safety programs, audits, and material certification processes.

Operational Excellence

  • Lead color management processes to ensure consistency and quality standards.
  • Utilize data and analytics to identify trends, solve complex problems, and improve overall performance.
  • Facilitate product conformance through corrective action, problem solving, teams, and effective containment of product.

What It Takes:

  • 5+ years of progressive experience in Quality Management and Continuous Improvement.
  • Experience managing ISO 9001 and/or food safety programs.
  • Excellent organizational, analytical, and problem-solving skills.
  • Hands-on experience with Continuous Improvement tools (5S, SMED, G8D, PPAP, VSM, etc.).
  • Strong business acumen with the ability to work cross-functionally.
  • Strong communication skills with the ability to adapt to different audiences.
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word) and Minitab.
  • Ability to work independently and collaboratively in a fast-paced environment.

Preferred:

  • Bachelor’s degree in Engineering or related field, or equivalent experience.
  • Experience in corrugated or packaging manufacturing.
  • Bilingual in English & Spanish.

Why You’ll Love Working at Hood Container:

  • Competitive Pay & Benefits: Salary depending on experience, plus a full benefits package. www.hoodcontainer.com/benefits
  • Career Growth: Opportunities for leadership development and continuous improvement training.
  • Collaborative Culture: Work alongside a team that values accountability, innovation, and excellence.
  • Industry Impact: Be part of a sustainable and growing industry where quality makes a difference.

INDHP 

Skills Required

  • Bachelor's degree in Engineering or related field, or equivalent experience
  • 5+ years progressive experience in Quality Management and Continuous Improvement
  • Experience leading and supervising a Quality Control team
  • Manage and maintain a Quality Management System, including ISO 9001 compliance
  • Strong experience managing AIB programs
  • Proven experience implementing QA/QC methodologies (IQC, IPQC, OQC, SCP)
  • Hands-on experience with Continuous Improvement tools (5S, SMED, G8D, PPAP, VSM)
  • Knowledge of compliance standards (cGMP, Prop 65, REACH, RoHS)
  • Experience with supplier quality management and material certification processes
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word) and Minitab
  • Strong organizational, analytical, problem-solving, and communication skills
  • Ability to work independently and collaboratively in a fast-paced manufacturing environment
  • Experience in corrugated or packaging manufacturing
  • Six Sigma Black Belt certification
  • Bilingual in English and Spanish
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The Company
HQ: Atlanta, GA
651 Employees

What We Do

Hood Container Corporation is a family-owned, mill to market company specializing in containerboard and kraft paper, corrugated boxes, high graphic displays and contract packaging. Our commitment to customer happiness, employee well-being, environmental stewardship, and operational excellence drive our business. Over the last eight years Hood Container Corporation has grown to become one of the top ten Paper and Packaging Companies in the United States. Our integrated company resources allow for a unique dynamic that evolves with every addition to our geographic footprint. We excel at offering the benefits of a large corporation, while operating as a boutique business building close relationships with our customers. Our Mission: Through our unwavering commitment to safety, innovation, and sustainability, we passionately deliver indispensable value to our customers, employees, suppliers, communities, and stakeholders. Our Vision: A unified culture that creates innovative customer solutions.

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