Quality Manager

Posted 4 Days Ago
Be an Early Applicant
Charlotte, NC
85K-90K Annually
Entry level
Logistics • Transportation
The Role
The Quality Manager will lead the Distribution Center's operations, ensuring high customer satisfaction by resolving issues, implementing continuous improvement strategies, and fostering employee development. Responsibilities include operational planning, maintaining safety protocols, overseeing employee performance, and enhancing productivity through LEAN initiatives.
Summary Generated by Built In

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We are immediately hiring a Quality Manager in Charlotte, NC, for our Supply Chain Solutions division. The ideal candidate will have experience in quality manufacturing, kitting, scrap and overall process improvement in a warehouse distribution environment. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

  • Pay Type: Exempt / Salary paid Twice Per Month
  • Annual Salary Pay: Target Salary is $85,000-$90,000/year
  • Bonus annually: 10%
  • Schedule: Monday-Friday: 7:00am – 4:30pm (Saturday as needed)

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

  • Medical, Dental, Vision Benefits start at 30 Days
  • 401 (K) Savings Plan with a company match
  • Discounted employee stock purchase options
  • Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
  • All major holidays paid and Paid time off within your first year
  • Up to 12 weeks paid maternity leave

The Quality Manager provides leadership for the Distribution Center and supervisors, who are directly responsible for turnkey warehousing and transportation solutions. The incumbent will have and maintain high level interface directly with the customer on a regular basis.
Essential Functions

  • Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.
  • Strategic operational planning and execution for the operation.
  • Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
  • Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).
  • Maintain open and effective communications within the work group(s) and with other work groups within the organization. Review data, identify and implement necessary actions as required.
  • May manage the profit and loss statements based on the complexity and scope of the organization.
  • Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment. Instruct and enforce location safety management plans, training and processes. Monitor the maintenance of equipment for assigned work group(s) by using checklists and observations as required.


Additional Responsibilities

  • Performs other duties as assigned.


Skills and Abilities

  • Excellent problem solving skills
  • Excellent oral and written communication skills with demonstrated leadership capabilities
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Strong organization, analytical, and computer skills
  • Ability to create and develop an inclusive and engaged work environment
  • Ability to effectively manage Profit & Loss statements may be necessary depending on the complexity and scope of the operation(preferred)
  • Capable of multi-tasking, highly organized with excellent time management skills
  • Detail oriented with excellent follow-up practices


Qualifications

  • H.S. diploma/GED required
  • Bachelor's degree in Business, Logistics, Supply Chain preferred
  • Master's degree in Business, Logistics, Transportation or related field preferred
  • Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
  • Five (5) years or more managing, leading and developing direct reports required
  • Three (3) years or more Profit & Loss responsibility preferred
  • One (1) year or more customer interaction preferred


DOT Regulated
No

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

Apply Here With Ryder Today

Click here to see all Opportunities at Ryder: https://ryder.com/careers

EEO/AA/Female/Minority/Disabled/Veteran

#li-post #indexempt #FB #LI-GM

Job Category

Logistics

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$85,000

Maximum Pay Range:

$90,000

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.

The Company
HQ: Miami, FL
5,180 Employees
On-site Workplace

What We Do

Ryder is a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. Ryder’s stock (NYSE:R) is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. Ryder has been named among FORTUNE’s World’s Most Admired Companies, and has been recognized for its industry-leading practices in third-party logistics, environmentally-friendly fleet and supply chain solutions, and world-class safety and security programs. The Company is a proud member of the American Red Cross Disaster Responder Program, supporting national and local disaster preparedness and response efforts. For more information, visit www.ryder.com, and follow us on our Online Newsroom, Facebook, Twitter, Google+, and YouTube.

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