Quality Manager

Why join us?

Geiger furnishes the modern office with beautiful solutions for private offices, conference rooms, collaborative spaces, and more. Geiger designs play an important role in creating environments where people want to be—spaces that stimulate creative and analytical thinking, strengthen organizational culture, and communicate trust to clients and visitors.
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Geiger means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Geiger to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Lead and supervise a cross-functional team in implementing a quality program within a complex manufacturing facility. Ensure the achievement of the site's quality objectives, holding the operation accountable for meeting customer requirements and product specifications. Manage multiple projects and programs, including headcount, deliverables, schedules, and costs, to ensure resources are effectively allocated. Drive the successful completion of goals, timelines, and budgets in alignment with organizational roadmaps, while ensuring products are delivered at the highest level of quality.

ESSENTIAL FUNCTIONS

• Achieve and maintain exceptional levels of customer quality and service.

• Apply advanced problem-solving skills to address complex challenges and implement effective solutions.

• Build and nurture a strong team, ensuring equitable workload distribution and fostering professional growth.

• Lead the conceptualization and execution of solutions to the most intricate issues.

• Develop and maintain close working relationships with Operations support staff, plant resources, suppliers, and cross-functional teams.

• Identify and implement procedural improvements to optimize quality and operational efficiency.

• Address team members' career development needs, providing resources and opportunities for growth.

• Improve customer response and product issue resolution processes.

• Make timely decisions, even with incomplete information, while managing high-pressure deadlines.

• Present project results and recommendations in a clear and concise manner.

• Set and uphold engineering quality standards.

• Manage the implementation and performance of the site's quality program, ensuring product quality goals are met and exceeded.

• Perform additional duties as needed to support business objectives.

QUALIFICATIONS

Education/Experience

• Bachelor's Degree in Engineering, Business/Operations Management, or a related field, or equivalent experience. Master’s degree preferred.

• 8-10 years of relevant experience, with a focus on operations and quality manufacturing processes.

• Strong knowledge of quality systems (e.g., APQP, PPAP, ISO 9000).

• Previous management experience is preferred.

Skills and Abilities

• Proven leadership ability in line with MillerKnoll's Leadership Skills and Behavior Model.

• Excellent written and verbal communication, with strong presentation skills.

• Solid business acumen, including knowledge of accounting, finance, quality, marketing, and operations.

• Understanding of engineering and quality tools (e.g., ProEngineer, PDM, ERP, GD&T, DFMEA, PFMEA, Statistical Process Control) and how to apply them to improve business outcomes.

• Experience implementing lean manufacturing and continuous improvement principles (HMPS).

• Proficient in office automation and communication tools used within the organization.

• Demonstrated ability to lead and implement change initiatives in a manufacturing environment using lean manufacturing principles.

• Ability to perform all essential functions with or without reasonable accommodation.

Who We Hire?
Simply put, we hire everyone. Geiger is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].