Quality Manager

Company Description

Join our vertically integrated team at MAT Holdings, Inc., a leading global manufacturer with a 40-year history. We're proud to provide employment opportunities for more than 14,000 employees across 12 countries. Headquartered in Long Grove, Illinois, we have over 40 factories on three continents, including 2.1 million square feet of U.S. distribution and manufacturing space.

You will find our products in home improvement centers, big box retailers, hardware stores and automotive chains. They're in the cars you drive, the trailers you tow, and the heavy-duty machinery you operate.

MAT can maintain consistent expertise and solutions across the entire supply chain. We’re experts in engineering, manufacturing, quality assurance, logistics and distribution, marketing, design, and customer service — we don't just make it happen, we ensure it happens with excellence.

We’re more than manufacturing, we’re MAT.

Benefits

• MAT Holdings Inc. and its subsidiaries offer a complete benefits package that includes medical, dental, vision, and disability insurance after 60 days of employment
• Paid Time Off (PTO), including paid vacation, sick days, and paid holidays
• 401k Retirement Plan + Company Match
• Career Advancement Program, training and development
• Wellness Programs, including fitness reimbursements and mental health support
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• Voluntary Life / AD&D , Employer Provided Life/AD&D
• and More

Job Description

The Quality Manager provides leadership and guidance for the department, improves core processes, and manages projects. They will accept ownership of ensuring the staff is developed in all quality assurance functions. This person also works to develop a clear understanding of the business and technical aspects of the quality assurance function to support the entire organization.

Responsibilities

• Exhibit strong communication and problem-solving skills while leading the Quality department toward company goals and objectives.
• Identify areas of continuous improvement within the quality department and in the Quality Management System.
• Provide development and training for the quality team and other departments in all areas of quality. Develop goals for the Quality department based on company objectives and ensure achievement.
• Manage the internal audit system and assure timely completion of audits. Submit findings and corrective action requests to management. Oversee supplier audits and participate in both audit teams.
• Assure monthly metric data entry of the cost of quality information is reviewed and completed on time. Evaluate current data and trends to suggest improvement ideas or corrective action activities to be worked on with a cross-functional team.
• Champion scrap reduction efforts as a collaborative effort with other departments. Be involved in new product gate reviews, review all new jobs for proper documentation, and ensure the customer's needs are addressed. Also, identify and gauge needs for new and existing work.
• Work with customers on deviation approvals for dimensional and cosmetic issues, discuss possible engineering changes to improve part manufactureability and address any concerns about shipping preservation or part quality.
• ·Assure and assist in the timely completion of part quality documentation requirements, including but not limited to ballooned drawings, inspection check sheets, SPC charts, process flow diagrams, process failure mode and effects analysis, process control plans, dimensional layout requirements, part submission warrants, capability study, and measurement system analysis.
• Improve the Statistical Process Control activities and ensure that data analysis is completed in order to identify possible process improvements.
• All other duties as assigned.

Qualifications

• Obtain, analyze, and coordinate corrective action on deviations from quality standards. Effectively communicates relevant information to the management team.
• Participates in reviewing all design, manufacturing, purchasing, and test documentation and procedures to ensure that the customer's quality requirements are met, both for current and new customers. Strives for continuous improvement in overall defect reduction, monitors defect-reduction procedure effectiveness, and implements appropriate adjustments.
• Communicate with customer representatives via email or customer-specific portals regarding quality-related issues and concerns. Communicate in a timely manner with customers regarding open or pending action items.
• Works with Product Engineers, Manufacturing Engineers, and Production Staff to troubleshoot issues on the production floor.
• Ensures that supplier quality problems are investigated, trends are tracked, and issues resolved to supply quality parts.
• Establish and track departmental goals and objectives that provide world-class quality and technical services performance to the organization.
• Plans and coordinates work, trains, motivates, counsels, monitors, and evaluates the performance of all supervised employees.
• Capable of developing strategies to achieve organizational goals and adapting strategies to meet changing conditions.
• Problem solving and analyses, careful and systematic evaluation of information, offering possible alternatives and consequences.
• Demonstrates polished presentation skills and the ability to communicate to an audience formally.
• Strong commitment to providing world-class customer service, anticipating customer needs, and designing, promoting, or supporting the delivery of products and services that exceed their expectations.
• A demonstrated ability to work well in a team environment, take initiative, work independently of day-to-day supervision, and communicate effectively at all levels of the organization.
• Thinks conceptually and intuitively, linking problems and symptoms to identify underlying issues and root causes
• Makes sound decisions in a timely and confident manner
• Ability to influence and shape the decisions of others and to work through issues or conflicts to create
• Other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree required, advanced degree desirable
• 5+ years experience in quality working in the manufacturing environment
• Excellent leadership skills, including project planning and the ability to adopt new technologies to managers, employees, and other logistics and materials professionals
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Access

PHYSICAL DEMANDS, MENTAL REQUIREMENTS, AND WORK ENVIRONMENT:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully.

The position is subject to extended periods of sitting depending on the nature of the issues at hand. Along with this is the occasional lifting of boxes and bending or crouching.

• Ability to hear accurately the spoken word with moderate office noise or plant noise
• Ability to comprehend and follow instructions
• Ability to maintain a work pace appropriate to a given workload
• Ability to follow work rules and company policies. 
• Ability to meet deadlines and effectively deal with office stress
• Ability to relate to others beyond giving and receiving instructions
• Ability to make generalizations, evaluations, or decisions without immediate supervision
• Maintain confidentiality of certain information

Additional Information

All your information will be kept confidential according to EEO guidelines.