Quality Manager, UPS

About the Role:   

We are seeking an experienced Quality Manager to join our team, specializing in the installation and specification standards of equipment used by major logistics companies such as UPS. The Quality Manager will play a key role in ensuring that all installation projects meet the stringent requirements and specifications set forth by these industry leaders. This position requires a deep understanding of material handling equipment and installation standards specific to UPS. The Quality Manager will be responsible for training and supporting Site Managers, inspecting installation progress onsite, and collaborating with our engineering team to ensure all project drawings adhere to customer specifications.

In this role, you will:   

Oversee the implementation of quality assurance processes across UPS projects, ensuring adherence to customer specifications. Conduct regular site inspections and audits during installation and commissioning phases to ensure compliance with quality standards.

• Expertise in Specifications:
  • Serve as the in-house expert on UPS equipment and installation standards.
  • Ensure that all installations strictly adhere to client specifications, quality standards, and industry best practices.
• Site Inspections:
  • Be onsite at various project locations to inspect and verify installation progress, ensuring compliance with design specifications and customer requirements.
  • Conduct regular quality audits and prepare reports to document inspection findings, non-conformances, and corrective actions.
• Training and Support:
  • Train and mentor Site Managers and installation teams on customer-specific equipment and installation specifications.
  • Provide guidance on best practices to meet quality standards and avoid rework.
  • Mentor site management on the development, upkeep, and completion of punch-list/observations across each project to drive a consistent installation utilizing DCS’s software tracking/documenting system.
• Collaboration with Engineering:
  • Work closely with the engineering team to review project drawings and ensure they align with customer specifications before and during installation.
  • Identify and communicate and discrepancies between project designs and client standards, ensuring timely resolution. 
  • Work with program engineering managers to share reoccurring challenges on projects to further our customer understanding from the engineering department. 
• Quality Control:
  • Develop, maintain, and implement quality control processes and inspection procedures to ensure project success.

• • Track project quality metrics and report on key performance indicators (KPIs) to project leadership through DCS's tracking/documenting program system. 

We’re Excited About You Because:   

• Experience:
• Minimum of 5 years of experience in a quality role, preferably in the material handling, logistics, or automation industries or 8 years of experience in the site management field with a successful record of accomplishment of project delivery with minimal quality issues.
• Demonstrated expertise in equipment and installation specifications for UPS.
• Technical Skills:
• Strong knowledge of material handling systems, including conveyors, sortation equipment, and automated systems.
• Ability to read and interpret engineering drawings and technical specifications.
• Communication & Training:
• Excellent verbal and written communication skills with the ability to train and guide field teams.
• Strong interpersonal skills to work effectively with department stake holders, site managers, engineers, and clients.
• Certifications:
• Relevant certifications in quality management (e.g., CQE, Six Sigma, ISO 9001) are a plus.
• Travel:
• Ability to travel to project sites as needed to oversee installation progress and conduct inspections.

About Us:   

Conveyor may be in our name, but it’s only part of what we do. DCS was founded in 1982 and has grown to serve major clients in multiple industries by providing material handling, full-scale warehouse operations and conveyor design solutions that are custom crafted for their need. We don’t sell ready-made systems - we build relationships that empower us to craft custom solutions together. It’s the teamwork approach, sharing ideas and building upon them, that produces the best results.  

And DCS is committed to creating an extraordinary employment experience for our team. We work like crazy to hire and develop great people, build relationships, and ensure that the programs and services we offer our team are among the best in the business- from a killer snack wall and casual work environment to flexible PTO and opportunities to give back within the community.

More reasons to join our team:   

• We pride ourselves in our family-like culture and casual, but focused, work environment  
• We offer competitive salaries and health benefits  
• Our 401K program includes a 100% match up to 5%  
• Participation in our Discretionary Profit-Sharing Program  
• We offer our employees flexibility and autonomy  
• We do community outreach projects throughout the year  
• We know how to throw company events  
• We work hard, but we also know how to have fun - darts, anyone?

Individuals seeking employment at Designed Conveyor Systems are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Accommodation is available to applicants with a disability condition, when applying, testing, or interviewing for a position. Please let us know if you need accommodation.