Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the job
The Quality Manager develops and implements the corporate quality strategy, manages Alfa Laval’s quality standards for goods and services, drives development, updates and implementation of policies and procedures, and supports the deployment of the Quality Management System. Your impact will be felt as you make a real difference in shaping our quality culture and customer experience.
Are you a detail-oriented professional passionate about driving quality and excellence? Join our team as a Quality Manager and play a pivotal role in developing and enhancing our Quality Management System across the Sales Company, including Service Centers, Field Service, Customer Experience, and Sales. You’ll take ownership of Claims/Warranty responsibilities, collaborate with cross-functional teams to identify root causes, and implement solutions that ensure a premium customer experience.
This is truly a collaborative role, located in Houston, TX, Greenwood, IN, or Richmond, VA reporting to the Operations Development Manager.
As a part of the team, you will:
Own Claims/Warranty responsibility for the US Sales Company, ensuring swift and effective resolution
Investigate quality issues, customer complaints, and non-conformities; implement corrective and preventive actions
Develop, implement, and maintain robust Quality Management Systems (QMS) for the US Sales Company
Standardize and sustain processes throughout the organization for consistency and efficiency
Drive compliance with all customer, governmental, and industry requirements
Lead internal and external audits; ensure ongoing compliance with industry standards
Train and mentor teams on quality standards and best practices, fostering a culture of excellence
Collaborate with global Quality teams for benchmarking and support
Prepare and present insightful quality reports to senior management
Identify key areas for improvement and set priorities for impactful initiatives
Lead and manage improvement projects from inception to completion
Develop the Quality Team through leadership and mentorship to achieve ambitious quality objectives
Foster a culture of accountability, collaboration, and continuous improvement
What you know:
You have a Bachelor’s degree in Engineering, Quality Management, Operations Management, or equivalent professional experience in a related field, and:
Results-oriented, data-driven leader with a proven track record in Quality Management
Minimum of 5 years of experience in Quality as a Quality Manager, Quality Engineer, or similar role
Experience in quality management or supervisory roles
Demonstrated expertise with ISO-based quality systems
Strong knowledge of Lean Six Sigma or other improvement methodologies (Green Belt or Black Belt a plus)
Proficiency in project management software and tools (e.g., VISIO, MS Project)
Excellent analytical, problem-solving, and communication skills
Ability to travel up to 40% across the U.S.
What’s in it for you?
Alfa Laval offers a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) plan, and more. At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The base salary for this role is typically $110,000 - $130,000 annually.
Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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EEO/Vet/Disabled Employer
Skills Required
- Bachelor's degree in Engineering, Quality Management, Operations Management, or equivalent experience
- Minimum of 5 years experience in Quality (Quality Manager, Quality Engineer, or similar)
- Experience in quality management or supervisory roles
- Demonstrated expertise with ISO-based quality systems
- Proficiency in project management software and tools (e.g., VISIO, MS Project)
- Strong analytical, problem-solving, and communication skills
- Ability to travel up to 40% across the U.S.
- Lean Six Sigma certification (Green Belt or Black Belt)
Alfa Laval Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alfa Laval and has not been reviewed or approved by Alfa Laval.
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Retirement Support — 401(k) support is described as generous in U.S. postings, and the retirement plan is a notable strength alongside core coverage.
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Healthcare Strength — Medical, dental, and vision coverage are core parts of the package, and health insurance is often described positively in U.S. materials.
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Leave & Time Off Breadth — PTO and paid holidays are standard, with options like purchasing additional PTO expanding flexibility for some roles.
Alfa Laval Insights
What We Do
Pioneering positive impact! Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world. Alfa Laval is a leading global provider of first-rate heat transfer, separation, fluid handling products separation, and fluid handling products. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – in energy, the environment, food, and the marine industry. Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide. We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/ Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy
