Committed to bringing healthcare into communities and communities into healthcare since 1978, NEW Health is rural northeast Washington’s leading non-profit primary care provider. We treat all patients with the respect they deserve while providing high-quality, integrated medical, dental, behavioral health, and pharmacy services.
NEW Health has been named one of the best places to work in the Inland Northwest! We set the standard to advance employees within our organization and hold ourselves accountable by tracking employee advancement as one of our key performance indicators. Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway training. We provide all of our staff with paid, on-the-job training to ensure you are confident and successful in your position.
Your Career Pathway with NEW Health
We create pathways for career growth within NEW Health. To support this, we provide all employees with monthly paid training and additionally offer tuition reimbursement and one-on-one career planning. There are many paths to grow your career within NEW Health.
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Up to three weeks of paid time off your first year plus nine paid holidays
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Free Life Flight membership for your family
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No-cost medical, dental, and vision insurance for employees
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Health Savings Account and Flexible Spending Account options
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401(k) plan with matching contribution
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Continuing education, license, and tuition reimbursement opportunities
The above list is not inclusive of all full-time employee benefits and is dependent upon eligibility criteria.
Purpose of Job:
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The Quality Improvement (QI) Specialist is responsible for supporting the QI Manager with the implementation and management of quality improvement initiatives within NEW Health. This role involves collecting and analyzing quality metrics, assisting in quality improvement projects, and promoting a culture of continuous improvement.
Essential Duties and Responsibilities:
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Collect data, analyze, and provide reports to monitor performance and identify areas for improvement.
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Assist the QI Manager with designing, implementing, and evaluating quality improvement projects.
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Monitor the progress of quality improvement initiatives and provide regular updates to the QI Manager.
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Participate in internal and external audits to prepare necessary documentation.
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Support the development and revision of policies and procedures to align with best practices.
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Conduct training sessions for staff to promote a culture of continuous improvement.
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Assist the QI Manager with the development and implementation of risk assessments to proactively identify and mitigate potential issues.
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Collaborate with peers to create and monitor QI registries/dashboards.
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Work closely with healthcare providers, administrators, and other stakeholders to promote quality improvement efforts.
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Performs other duties as assigned
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Travel may be required
Education/Experience: Minimum of 2 years of experience in Quality Improvement within a healthcare setting. High school diploma or equivalent required. Bachelor’s degree in health care administration, Public Health, Social Work, Business Administration, Economics, or related field preferred.
Skills: Strong analytical skills and proficiency in data analysis tools. Team player with excellent communication and interpersonal skills
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk, hear, and sit. The
employee is occasionally required to move around the facility; use hands to finger, handle, or feel; reach
with hands and arms; climb, balance, stop, kneel, crouch, or crawl. The employee must frequently
lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform essential functions.
Skills Required
- At least 2 years of experience in quality improvement within a healthcare setting
- High school diploma or equivalent
- Strong analytical skills
- Proficiency in data analysis tools
- Excellent communication and interpersonal skills
- Team-oriented collaborative skills
- Bachelor's degree in healthcare administration, public health, social work, business administration, economics, or a related field
What We Do
NEW Health is a Federally Qualified Health Center and private non-profit 501(c)(3) organization dedicated to promoting health and wellness within rural communities. It provides integrated, open-access healthcare services, including comprehensive medical, dental, pharmacy, and behavioral health care, ensuring that high-quality and compassionate professional services are accessible to all individuals, regardless of their location or financial status.
