Quality Engineering, Lead

Posted Yesterday
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Toronto, ON, CAN
In-Office
105K-115K Annually
Senior level
Fintech • Payments • Financial Services
The Role
Lead QA activities for fraud-related products: define test strategy, oversee automated and manual testing, build and maintain automation and performance test frameworks, execute load/stress/scalability tests, analyze defects and performance bottlenecks, and improve QA processes across teams.
Summary Generated by Built In

Who We Are:

 

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.


As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The vacant Lead, Quality Engineering role will report to the Leader, Fraud Portal, T&O and partner closely with Fraud Product and Development teams.

What You Will Do:  ​

  • Plan, lead, and oversee all testing activities including Test Plan and Joint Test Strategy

  • Provide direction and guidance for test targets, test cases and test coverage using testing, technical and product expertise

  • Work with team to define test strategy and approach for automated and manual testing

  • Analyze and monitor defect metrics within the release and among releases for the product line, identify trends and recommend test effectiveness measures and quality conclusions.

  • Constantly evaluate and refine QA processes/methodologies and enforce them within all teams involved

  • Participate in and contribute test effort estimates in Sprint/Release planning sessions

  • Defining automation metrics and the process for collecting and validating these metrics, monitor efficiency of the automation activities of the Integration team.

  • Developing NFR automation tests targeting interactions between different services and components, timeouts, retries should be design per releases as and when needed

Performance

  • Planning and executing performance testing activities

  • Identifying performance bottlenecks and issues

  • Collaborating with development and QA teams to optimize application performance Designing and implementing performance test plans

  • Executing load, stress, and scalability tests

  • Analyzing test results and providing actionable recommendations

  • Collaborating with cross-functional teams to address performance issues.

  • Acquainted with industry trends and emerging tools in performance testing.

  • Develop NFR automation tests targeting interactions between different services and components, timeouts, retries should be design per releases as and when needed

What You Bring: 

  • Computer Science Degree or equivalent work experience.

  • 5+ years direct experience in software development with strong, hands-on experience in software automation testing, Performance testing, test case development, test execution, test results analysis, and test optimization.

  • Experience in the creation, maintenance and optimization of automation frameworks including management of test reporting.

  • Proficiency in performance testing tools (e.g., JMeter, LoadRunner)

  • Experience working within a formal CI/CD pipeline.

  • Strong knowledge of C#, JavaScript.

  • Knowledge of Selenium WebDriver.

  • API testing using POST man or similar.

  • Knowledge with web applications architecture, APIs, SQL and NoSQL databases

  • Eligibility to work for Interac Corp. in Canada in a full-time capacity.   

Knowledge and experience

  • Knowledge and experience with Git/Stash

  • Knowledge and experience with Jenkins, Bamboo

  • Knowledge and experience of micro-services architecture regarding integration and functional automation tests

  • Agile team and methodology experience; Kanban experience is desirable.

What We’re Offering: 

The hiring range for this position is $105,000 - $115,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes: 

  • Generous vacation and wellness days to help you recharge 

  • Comprehensive employer-paid benefits coverage for peace of mind 

  • Market-leading employer-funded RRSP program to invest in your future 

  • Flexible hybrid work model for better work-life balance 

  • Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family 

  • Pregnancy and parental leave top-up to support growing families 

  • Charitable donation matching with United Way to amplify your impact

Why Join Us?

 

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

  • Investing in the Future – Help us unlock digital prosperity for all Canadians.

  • Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

  • Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

  • Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

  • Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:


To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

 

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.


If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.


Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.

Skills Required

  • Computer Science degree or equivalent work experience
  • 5+ years direct software development experience with hands-on automation and performance testing
  • Experience creating, maintaining and optimizing automation frameworks and test reporting
  • Proficiency with performance testing tools (JMeter, LoadRunner)
  • Experience working within a formal CI/CD pipeline
  • Strong knowledge of C#
  • Strong knowledge of JavaScript
  • Knowledge of Selenium WebDriver
  • API testing using Postman or similar tools
  • Knowledge of web application architecture, APIs, SQL and NoSQL databases
  • Knowledge and experience with Git/Stash
  • Knowledge and experience with Jenkins and Bamboo
  • Experience with microservices architecture for integration and functional automation tests
  • Agile team and methodology experience
  • Kanban experience
  • Eligibility to work for Interac Corp. in Canada full-time
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The Company
HQ: Toronto
829 Employees
Year Founded: 1984

What We Do

Interac Corp. empowers Canadians to access, spend and send funds whenever and from wherever they choose. With nearly 300 financial institutions connected to our network, we enable payment and ID experiences that support Canadians’ accelerated use of safe and digital payments while prioritizing interoperability, security, privacy, and inclusivity. We are proud to be one of Canada’s leading and most trusted financial brands, with Canadians choosing Interac products an average of 18 million times a day to pay and exchange money. Interac champions workplace culture and corporate citizenship based on the principles of responsibility, diversity and inclusion

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