Jobs at Interac (interac.ca)

Provides strategic legal advice on technology contracting, outsourcing, third-party risk, emerging technologies, and financial services products. Drafts, reviews, and negotiates technology vendor, software licensing, consulting, service provider, and customer development agreements. Advises on contract operations and legal risk, partners with business units, mentors junior lawyers, and supports knowledge management. The role requires practical judgment in a fast-paced payments and financial technology environment.

Supports the Business Development team with partner and client relationships, industry and competitive research, client data analysis, QBRs, sales presentations, and ad hoc research requests. Coordinates activities with internal stakeholders, attends meetings, captures notes and ideas, identifies payments-industry trends, and helps develop actionable strategies while learning negotiation, presentation, and critical-thinking skills.

Monitors application and infrastructure health in a 24x7 command centre, triages and escalates incidents, performs technical recovery, and documents resolutions. The role supports incident, change, release, and problem management; maintains playbooks and knowledge articles; manages recurring incidents; collaborates with Level 2 and cross-functional teams; and identifies automation opportunities. Requires onsite 12-hour shift work, Secret clearance or eligibility, and familiarity with monitoring and ticketing tools.

Lead and govern the enterprise ITSM Change Management practice. Assess and authorize technology changes, manage risks and dependencies, chair CAB forums, maintain change calendars, improve ITIL-aligned processes, and report change performance, risks, and KPIs to operational and senior leadership.

Leads the end-to-end Problem Management lifecycle for critical real-time rail payment systems. Responsibilities include major problem investigations, root cause analysis, trend and risk analysis, preventative remediation, stakeholder communication, service-level confidence, process and tooling improvements, metrics and reporting, audit readiness, and integration with related ITSM practices. The role also drives continuous improvement and maturity of the Problem Management function in a regulated financial services environment.

Supports Technology and Finance teams through IT and financial analysis, activity-based cost modeling, business cases, ROI analysis, budgeting, forecasting, variance reporting, KPI analysis, and technology project coordination. The intern will prepare reports, facilitate workshops, develop recommendations, support technology investment decisions, and help create new services and pricing models while collaborating with cross-functional stakeholders.

Leads hands-on AWS cloud operations and platform engineering for mission-critical payment services. Responsibilities include Terraform automation, multi-account AWS governance, security and compliance automation, observability, resiliency, disaster recovery, incident response, operational readiness, cost optimization, and 24/7 production support. The role establishes cloud infrastructure standards and guardrails, drives reliability improvements, and influences architecture and engineering teams across the organization.

Owns 24/7 production support for large-scale Java and JEE applications. Responsibilities include incident response, troubleshooting, root-cause analysis, observability design, alert tuning, performance analysis, automation, platform integrations, network investigation, technical documentation, and coaching operations staff. The role supports high-throughput payment systems, contributes to SRE and reliability improvements, and participates in an on-call rotation.

Leads enterprise transformation and adoption of delivery frameworks, standards, governance, and operating models. Develops implementation roadmaps, coordinates stakeholders and dependencies, removes adoption barriers, coaches leaders and teams, facilitates workshops, and measures maturity, adoption, and value realization. Partners across Product, Technology, Operations, and corporate functions to embed sustainable delivery practices and support organizational change.

Supports innovation programs, workshops, employee experiences, strategic initiatives, and experimentation from concept through implementation. Designs and facilitates collaborative sessions, coordinates stakeholders, develops project plans and roadmaps, explores emerging technologies, conducts prototypes and pilots, synthesizes findings, and creates compelling communications and visual materials. The role helps build innovation capabilities and foster an organizational culture of innovation.

The Senior Business Systems Analyst gathers and documents business and technical requirements, analyzes current and future-state processes, and translates between stakeholders and technical teams. The role supports solution design, agile development, testing, UAT, defect resolution, stakeholder alignment, scope management, and governance documentation for Real-Time Rail payment systems.

Ensure reliable software releases through test planning, manual and automated testing, functional, integration, and non-functional testing. Support UAT, analyze and track defects, assess release readiness, collaborate with product, development, operations, security, and release teams, and contribute to quality metrics and continuous improvement for real-time payment systems.

Lead the development of reusable DevSecOps and cloud components, delivering automation, security controls, zero-touch deployments, telemetry, dashboards, and high-availability platform support. Partner with product and engineering teams to improve operational ownership, maintain secure configurations and baselines, modernize tooling, and support reliable production services. Mentor teams, deliver group OKRs, and communicate complex technical concepts clearly.

Leads infrastructure and platform demand planning across compute, cloud, containers, networking, databases, storage, security, observability and service operations. Coordinates dependencies, estimates, risks, governance, operational readiness, financial analysis and delivery commitments across engineering teams and service providers. Translates technical complexity into business recommendations while supporting secure, automated platform consumption and responsible AI adoption.

Develop and maintain distributed, high-performance systems and resilient microservices across the full software development lifecycle. The role includes REST API and Java development, database and cloud integration, container orchestration, application security, event-driven architectures, frontend development, production support, problem resolution, agile collaboration, and rotating on-call support.

Leads strategic programs and initiatives from planning through delivery, managing scope, budgets, timelines, risks, vendors, dependencies, and cross-functional teams. Partners with product and business leaders to align roadmaps, improve organizational readiness, and deliver results against KPIs. Provides executive and stakeholder reporting while driving continuous improvement in program management practices. Requires extensive experience managing complex technology transformation programs in a matrixed environment.

Designs secure, resilient, scalable end-to-end technology solutions for a 24/7 payments environment. Creates architecture artifacts, applies enterprise standards, manages technical risk and complexity, and guides engineering teams through delivery and production readiness. Partners with Product, Engineering, Platform, Security, Data, Cloud, and Operations teams while ensuring regulatory compliance, operational excellence, and effective architecture governance.

Lead SOC engineering and detection capability strategy, owning SIEM and monitoring architecture, data pipelines, and detection engineering. Provide technical leadership during incidents, validate and tune detections, support adversary emulation exercises, and drive continuous improvement, automation, and platform modernization across security operations.

Leads technical design and hands-on development for enterprise Java applications supporting secure, scalable payment platforms. Responsibilities include architecture and code reviews, API and integration development, database optimization, mentoring developers, Agile delivery, CI/CD, production support, incident remediation, observability, and modernization initiatives. The role collaborates with architects and financial institutions while driving engineering standards, solution design, and operational excellence.

Leads FP&A for Interac’s Product portfolio, including budgeting, forecasting, long-range planning, financial modeling, business cases, executive reporting, and performance analysis. Partners with Product, Client, Financial Operations, and Corporate FP&A teams to provide decision support and financial insights. Oversees governance for commercial initiatives, revenue recognition, accruals, resource planning, and product economics.