Quality Engineer

Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

The Quality Engineer is responsible for ensuring that products, processes, and systems meet the highest standards of quality and reliability. This role supports the design, manufacturing, and field teams by developing and maintaining quality assurance processes, conducting root cause analyses, implementing corrective actions, and driving continuous improvement initiatives.
The ideal candidate will be analytical, detail-oriented, and proactive in identifying risks and improvement opportunities. The Quality Engineer will serve as a bridge between Engineering, Manufacturing, Supply Chain, and Field Service to ensure that customer expectations are consistently exceeded.

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Accountabilities:

• Support and maintain the company’s Quality Management System (QMS) in compliance with ISO and industry standards.
• Develop and update inspection procedures, control plans, and work instructions to ensure consistent product quality.
• Oversee and validate effectiveness of first article inspections (FAI), in-process audits, and final inspections to verify product conformance.
• Review and approve supplier and manufacturing documentation for accuracy and compliance.
• Assist with internal, supplier, and customer audits to ensure adherence to regulatory and contractual requirements.
• Lead, document and close out root cause investigations for nonconformances, customer complaints, and audit findings.
• Develop, implement, and verify corrective and preventive actions (CAPA) to prevent recurrence of issues affecting quality.
• Facilitate problem-solving using tools such as 5 Whys, Fishbone Analysis, FMEA, 8D, and statistical techniques.
• Collect, analyze, and report quality metrics (defect rates, rework, scrap, supplier performance, etc.).
• Partner with cross-functional teams to identify and execute Lean and Six Sigma initiatives.
• Support process capability studies, measurement system analysis, and other data-driven evaluations.
• Recommend design or process changes to improve product reliability, manufacturability, and efficiency.
• Collaborate with Supply Chain, Engineering and Operations to evaluate supplier performance and drive improvements.
• Support manufacturing teams with quality-related issues including training, documentation, and process control.
• Design processes that ensure that materials, components, and assemblies meet technical and contractual requirements.
• Assist with new product introductions (NPI) to ensure quality is built into every stage of design and production.
• Serve as a quality representative for customer interactions, audits, and field issue resolution.
• Provide timely and professional communication regarding quality issues and resolutions.
• Partner with Field Service and Engineering to evaluate and resolve field performance or warranty concerns.

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• Bachelor’s degree in Engineering, Quality, or a related technical field (or equivalent experience).
• 3–7 years of experience in quality engineering within a manufacturing, industrial, or electrical systems environment.
• Working knowledge of ISO 9001, UL, ASME, and other quality standards.
• Experience in root cause analysis, CAPA, and statistical process control (SPC).
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies (certification preferred).
• Proficient in reading mechanical and electrical drawings, schematics, and technical documentation.
• Strong understanding of measurement tools, GD&T, and inspection processes.
• Excellent communication and documentation skills; able to interface effectively with suppliers, customers, and all levels of the organization.
• Proficient with Microsoft Office and quality management software (QMS, ERP, or similar).
• Strong analytical, organizational, and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced environment.

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).