Quality & Continuous Improvement Specialist

Reposted 21 Days Ago
Be an Early Applicant
Shelbyville, IN, USA
In-Office
Mid level
Other • Automation • Manufacturing
The Role
The Quality Engineer will improve quality systems, manage KPIs, resolve customer claims, and facilitate audits while delivering training on Quality and HSE standards.
Summary Generated by Built In

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Execute and support site‑level Quality & HSE systems, ensuring compliance with corporate standards and customer requirements in a small manufacturing environment.
  • Manage and analyze customer warranty returns and claims, partnering with Sales, Engineering, and Operations to identify root causes and support corrective actions.
  • Track and report site Quality and CI performance metrics, supporting KPI reviews, trend analysis, and improvement action tracking.
  • Support continuous improvement activities by applying basic Lean and problem‑solving tools to improve quality, safety, delivery, and process stability.
  • Lead customer complaint resolution, including root cause analysis, documentation, and follow‑up on corrective and preventive actions.
  • Support internal, external, and customer audits, including preparation of documentation, participation during audits, and tracking of action items.
  • Provide hands‑on quality and continuous improvement support on the shop floor, spending regular time in production areas to observe processes and drive practical improvements.

Qualifications:

  • Bachelor’s degree in Engineering, Quality, Industrial Engineering, or a related technical field.
  • 3–7 years of experience in Quality Engineering, Continuous Improvement, or Lean roles within a manufacturing environment.
  • Working knowledge of ISO 9001; exposure to ISO 14001 and/or ISO 45001 is a plus but not required.
  • Practical experience with Lean tools such as Kaizen, 5S, value stream mapping, and standard work.
  • Hands‑on problem‑solving experience using quality tools such as 8D, basic SPC, FMEA, or root cause analysis methods.
  • Ability to analyze and present data using Excel and/or basic reporting tools; experience with Power BI or Minitab is a plus.
  • Strong communication and collaboration skills, with the ability to work effectively across Quality, Operations, Engineering, and Sales in a small‑site, team‑oriented environment.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg-NOK General Partnership

Skills Required

  • Bachelor's degree in Engineering, Quality, Industrial Engineering, or related field
  • 3+ years of experience in Quality Engineering, Lean Engineering, or Continuous Improvement in a manufacturing environment
  • Working knowledge of ISO 9001 (and ideally ISO 14001 / ISO 45001)
  • Proficiency in Lean methodologies (VSM, Kaizen, Standard Work, 5S, etc.)
  • Strong understanding of problem‑solving tools and quality methods (FMEA, SPC, 8D, etc.)
  • Ability to analyze and interpret data to identify trends and drive action
  • Competency in Excel, Power BI, Minitab, or similar data analysis tools

Freudenberg Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Freudenberg Group and has not been reviewed or approved by Freudenberg Group.

  • Healthcare Strength Healthcare is considered strong at many U.S. sites, with low‑cost options, HSA contributions, and on‑site clinics in some locations.
  • Retirement Support A 401(k) with company match is standard across U.S. entities, though exact match mechanics differ by business group and year.
  • Leave & Time Off Breadth Paid time off is often described as good, with some locations offering generous holiday schedules.

Freudenberg Group Insights

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The Company
HQ: Weinheim
17,448 Employees

What We Do

Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with its partners, customers and research institutions, the Freudenberg Group develops leading-edge technologies and excellent products and services for about 40 markets and for thousands of applications: seals, vibration control components, technical textiles, filters, specialty chemicals, medical products and the most modern cleaning products. Strength of innovation, strong customer orientation, diversity, and team spirit are the cornerstones of the Group. The 170-year-old company holds strong to its core values: a commitment to excellence, reliability and pro-active, responsible action. In 2022, the Freudenberg Group employed more than 51,000 people in some 60 countries worldwide and generated sales of more than €11.7 billion. Learn more about us and visit our digital home at freudenberg.com and read the stories that make us Freudenberg.​ Visit and follow us at www.freudenberg.com https://www.instagram.com/freudenberg.group/ www.youtube.com/FreudenbergGroup www.facebook.com/freudenberggroup *** Netiquette *** We look forward to receiving your comments and posts. On behalf of all users, we ask for constructive contributions, mutual respect, courtesy and tolerance. All contributions will be checked and we reserve the right to delete contributions. This applies in particular to unlawful content, incorrect statements, advertising for third parties, spam or slander. In addition, we reserve the right to remove comments that are otherwise inappropriate or incorrect. Contributions made by external users do not necessarily reflect Freudenberg’s opinion. Please find our data protect information here: https://www.freudenberg.com/fileadmin/downloads/english/2020-11_DataProtectionInformation_SocialMedia_EN.pdf

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