Lean Quality Engineer

Reposted 8 Hours Ago
Be an Early Applicant
Shelbyville, IN, USA
In-Office
Mid level
Other • Automation • Manufacturing
The Role
The Quality Engineer will improve quality systems, manage KPIs, resolve customer claims, and facilitate audits while delivering training on Quality and HSE standards.
Summary Generated by Built In

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Develop and improve Systems and Processes: Improve and maintain the Quality & HSE Management System and processes, ensuring alignment with global standards and customer needs

  • Elevate Site Warranty Operations: Collaborate closely with Sales to comprehend customer contracts, supplier quality, and warranty requirements, while also partnering with Engineering & Operations Teams on comprehensive warranty return analysis

  • Manage Key Performance Indicators: Outline, monitor, and improve Key Performance Indicators, ensuring on-track performance and developing action plans for enhancement

  • Define Improvement Actions: Collaborate with site quality team to identify and enhance Quality performance, supporting corporate projects focused on Quality improvement efforts

  • Resolve Customer Claims: Implement and maintain the Claim Management Process, leading root-cause analyses and corrective actions to resolve customer complaints effectively

  • Analyze Customer Contracts: Collaborate with the Sales team on the analysis of customer contracts and negotiate customer letters, while focusing on risk reduction 

  • Champion Audits: Facilitate internal, external, and customer audits, ensuring adherence to standards and driving improvement through action plans and cross-site audits

  • Engages in Corporate Quality and HSE Initiatives: Actively participates in scheduled Quality & HSE meetings and summits, collaborating with peers and corporate entities to develop and execute process standards and guidelines

  • Delivers Comprehensive Quality & HSE Training: Ensures the delivery of required Quality & HSE training across the site, leveraging internal and external resources to uphold standards and foster continuous improvement

Qualifications:

  • Bachelor’s degree in Engineering, Quality, Industrial Engineering, or related field
  • 3+ years of experience in Quality Engineering, Lean Engineering, or Continuous Improvement in a manufacturing environment
  • Working knowledge of ISO 9001 (and ideally ISO 14001 / ISO 45001)
  • Proficiency in Lean methodologies (VSM, Kaizen, Standard Work, 5S, etc.)
  • Strong understanding of problem‑solving tools and quality methods (FMEA, SPC, 8D, etc.)
  • Ability to analyze and interpret data to identify trends and drive action
  • Competency in Excel, Power BI, Minitab, or similar data analysis tools

Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.
Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities. 

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg-NOK General Partnership

Top Skills

5S
8D
Excel
Fmea
Iso 14001
Iso 45001
Iso 9001
Kaizen
Lean Methodologies
Minitab
Power BI
Spc
Standard Work
Vsm
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The Company
HQ: Weinheim
17,448 Employees

What We Do

Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with its partners, customers and research institutions, the Freudenberg Group develops leading-edge technologies and excellent products and services for about 40 markets and for thousands of applications: seals, vibration control components, technical textiles, filters, specialty chemicals, medical products and the most modern cleaning products. Strength of innovation, strong customer orientation, diversity, and team spirit are the cornerstones of the Group. The 170-year-old company holds strong to its core values: a commitment to excellence, reliability and pro-active, responsible action. In 2022, the Freudenberg Group employed more than 51,000 people in some 60 countries worldwide and generated sales of more than €11.7 billion. Learn more about us and visit our digital home at freudenberg.com and read the stories that make us Freudenberg.​ Visit and follow us at www.freudenberg.com https://www.instagram.com/freudenberg.group/ www.youtube.com/FreudenbergGroup www.facebook.com/freudenberggroup *** Netiquette *** We look forward to receiving your comments and posts. On behalf of all users, we ask for constructive contributions, mutual respect, courtesy and tolerance. All contributions will be checked and we reserve the right to delete contributions. This applies in particular to unlawful content, incorrect statements, advertising for third parties, spam or slander. In addition, we reserve the right to remove comments that are otherwise inappropriate or incorrect. Contributions made by external users do not necessarily reflect Freudenberg’s opinion. Please find our data protect information here: https://www.freudenberg.com/fileadmin/downloads/english/2020-11_DataProtectionInformation_SocialMedia_EN.pdf

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