Quality Assurance Supervisor PM

Posted 8 Hours Ago
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West Bromwich, Birmingham, West Midlands, England, GBR
In-Office
14-14 Hourly
Junior
Food • Manufacturing
The Role
Supervise the QA team on an afternoon shift, ensuring food safety, legality, quality standards, customer specifications, and site quality systems are maintained. Coordinate with Technical and Production teams, raise non-conformances, manage samples and quality panels, follow hold procedures, and cover QA Manager duties when required. The role also involves performance reporting, stakeholder communication, problem-solving, and team management in a fast-paced food manufacturing environment.
Summary Generated by Built In
Company Description

2 Sisters Food Group is one of the UK’s leading food manufacturers, producing everything from poultry and ready meals to pizzas, pies, and soups.
With over 15,000 colleagues from 36 nationalities, we supply high-quality food to some of the UK’s biggest retailers and restaurants, including Aldi, Tesco, Lidl, KFC, Marks & Spencer, and Waitrose.
We’re passionate about developing our people and creating opportunities for long-term careers in a supportive and fast-paced environment.

Job Description

Here at 2 Sisters Food Group, we are proud to be counted amongst the nation's key workers with our relentless work helping to feed Great Britain.  We currently have exciting opportunities for QA Supervisor (Quality Assurance) to join the team in West Bromwich site D.

The hours of work and shift patterns are: Monday – Friday 14.30 - 22.30

Pay Rate : £14.25

Qualifications

Main Responsibilities

  • To understand and apply product safety, quality and legality requirements of the business within the site.
  • To implement, monitor and help develop the site quality management systems with the QA Team.
  • To operate and communicate effectively between Technical and Production and between shifts to ensure the technical needs of the business are fulfilled.
  • To ensure food safety is not breached at any time
  • Coordinating QA team
  • Pick up QA manager duties on QA manager's absence
  • Raising non-conformances accordingly
  • Raising non-conformances to the supplier
  • Generating samples according to customers request
  • Complete quality panels
  • Ensure product quality is being produced according to customer specifications
  • Follow the hold procedure when required
  • Report directly to the QA manager – take instructions from the QA manager

The Ideal Candidate

  • Solid level of numeracy – able to calculate & report on performance
  • Self-motivated and highly resilient
  • A high level of flexibility is required and the ability to problem solve in a fast-paced environment with sometimes conflicting needs & wants
  • Ability to work unsupervised
  • Ability to prioritise workload
  • Good decision-making skills
  • Excellent attention to detail
  • Good planning and organisational skills with the ability to achieve deadlines and prioritise workload and to measure and track performance.
  • Experience of using Microsoft Office applications such as Word, Outlook, Excel.
  • Clear communication and listening skills with the ability to adapt language and communication style and to proactively engage/influence stakeholders.
  • Good English language verbal and written.
  • Experience in successfully managing a team
  • Innovation and creativity

Ideally, we are seeking an individual with a minimum of one year experience in a factory setting, and who possesses demonstrated communication skills and quality assurance expertise.

Additional Information

  • Exclusive 2 Sisters employee discount offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco.
  • Fantastic development opportunities available for promotion and career development
  • Fast Track Progression and Development Opportunities
  • Employee of the Month awards
  • Employee assistance programme.
  • Grocery Aid - employees access to counselling
  • Wellbeing support on site
  • Death in service benefit, optional - linked to pension.

By submitting an application for this position, you acknowledge that you have read and understood our Privacy Policy - 2SFG. You understand that your personal information may be collected, reviewed and shared with relevant group companies, hiring managers and prospective employers in connection with the recruitment process, and that we may contact you regarding your application, suitable alternative vacancies and other recruitment opportunities. Your personal information will be processed in accordance with our Privacy Policy - 2SFG and DATA RETENTION POLICY - 2SFG.

Skills Required

  • Minimum one year of experience in a factory setting
  • Quality assurance experience
  • Experience successfully managing a team
  • Solid numeracy skills, including calculating and reporting performance
  • Ability to work independently and prioritize workloads
  • Good decision-making, planning, organizational, and problem-solving skills
  • Excellent attention to detail
  • Experience using Microsoft Office applications, including Word, Outlook, and Excel
  • Clear verbal and written English communication skills
  • Ability to communicate effectively and influence stakeholders
  • Self-motivation, resilience, flexibility, innovation, and creativity
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The Company
15,000 Employees
Year Founded: 1993

What We Do

2 Sisters Food Group is a UK-based food manufacturer that began by cutting and packing frozen retail portions and has grown into one of Europe’s leading food companies. It produces quality, value-focused foods across protein, added-value and chilled products, and meals. With more than 15,000 colleagues, the company plays a major role in supplying food to Britain and supporting the nation’s food supply.

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