Quality Assurance Lead

Posted 3 Days Ago
Be an Early Applicant
Irving, TX, USA
In-Office
19-31 Hourly
Junior
Insurance
The Role
The Quality Assurance Lead will perform testing and inspection of electronic devices, lead and mentor QA team members, ensure procedural compliance, and develop QA processes and metrics.
Summary Generated by Built In
Job Description

As a Quality Assurance Lead, you will inspect, test, and audit product processes following set procedures and exercising reasonable judgment. Attention to detail is essential and requires your effective performance of a variety of quality assurance and inspection operations

This role is based in our Irving, TX DCC with a schedule of Monday to Thursday, 6 am to 4:30 pm

What will be my duties and responsibilities in this job? 

  • Perform Quality Assurance Lead operations (within procedural verbatim compliance) related to the test and inspection of electronic devices.

  • Perform quality inspection operations following instructions and pre-established guidelines

  • Creating work instruction for the Quality department, in collaboration with the documentation team and Quality Supervisor.

  • Provide training to new and; or existence employees on 6S and work instruction.

  • Participate in weekly department status update meeting with department supervisor.

  • Provides SIPOC training

  • Tracking weekly tasks and metrics.

  • Provide ANSI/AQL results to external customer.

  • Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.

  • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.

  • Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.

  • Lead and mentor QA team members, as well as manage outside contract testers.

  • Develop and execute test, plans and procedures (manual and automated).

  • Entering relevant data and audit/inspection results in our computer database

  • Provide process improvement feed back

  • Work on multiple programs and in multiple QA functional areas

  • Serve as a resource for questions to other co-workers when supervisor is unavailable

  • Documenting relevant facts and information to support work performed

  • Participating in continuous improvement and team building activities

  • Maintain productive working relationships with all team members

  • Performing other duties as assigned

What are the requirements needed for this position? 

  • High school diploma or equivalent

  • 1 years of demonstrated quality experience

  • Ability to lead and mentor QA team members.

What other skills/experience would be helpful to have? 

  • 1+ year of previous experience working in a manufacturing environment

  • 1+ year of Quality Assurance/Inspection experience

  • Any verbatim written procedure compliance experience

  • Familiar with basic electronic test equipment

  • Strong attention to detail

  • Ability to handle multiple priorities simultaneously

  • Ability to work independently and in a team environment

  • Ability to interact effectively and positively with all levels of company personnel

Pay Range:

$19.08 - $30.53

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.  


Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

Skills Required

  • High school diploma or equivalent
  • 1 years of demonstrated quality experience
  • Ability to lead and mentor QA team members

Assurant Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Assurant and has not been reviewed or approved by Assurant.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with multiple medical plan options, dental and vision, and added supports like mental health and wellness programs. Eligibility extending to part-time employees working 20+ hours/week and day-one access to medical coverage strengthens perceived protection.
  • Retirement Support Retirement benefits are positioned as a standout, featuring a 401(k) with a dollar-for-dollar match up to 6% of base salary. Additional financial programs such as an employee stock purchase plan with a discount add to the overall long-term value.
  • Parental & Family Support Family-focused benefits are broad, including paid parental leave, adoption/surrogacy assistance, fertility support, and backup care offerings. These provisions indicate material support for different family-building paths and caregiving needs.

Assurant Insights

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The Company
HQ: Atlanta, GA
16,338 Employees
Year Founded: 1892

What We Do

We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. We protect and secure: 62 million mobile devices 54 million motor vehicles 102 million household valuables, appliances, and electronics 31 million mortgages 55 million travelers and credit card holders And that's just the beginning.

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