Quality Assurance Lead (MNSITE-3672)

Integres, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) which was established to provide high quality, insightful, agile information technology-based solutions to its customers. Integrity is a foundational element of everything we strive to do. We seek to develop solutions which respond to the evolving challenges that today’s organizations face using our own unique combination of industry best practices, and evolving techniques and technologies. We started Integres with the intent of building "a company with a soul". As such, we take a servant-leadership approach as the long-term strategy for our success. We are cultivating a corporate family culture which demands excellence and accountability while putting a premium on work/life balance. We empower and support our employees to contribute to achieving our corporate goals by interacting with our customers as true partners, rather than treating their engagement as just another job. We seek to be good corporate citizens and encourage and promote employee participation in community and volunteer work.

Solicitation Number: MNSITE-3672
Client: Metropolitan Council
Location: 390 Robert Street North, St. Paul, MN 55101
Work Arrangement: Hybrid (Minimum 1 day onsite per week; additional onsite as required)
Interview Mode: In-person interview required in St. Paul, MN

• Serve as the Program QA Lead for multiple large-scale, enterprise-wide initiatives within the BPSI Program.
• Develop and implement comprehensive QA strategies, standards, and test frameworks across projects.
• Provide hands-on leadership for testing efforts, including test plan creation, test case development, and defect management.
• Direct and mentor multiple QA Analysts while managing individual workstreams and contributing to active testing.
• Oversee and validate vendor-led testing activities, ensuring alignment with program standards and integration requirements.
• Develop and manage QA schedules, testing dependencies, and risk mitigation strategies across concurrent projects.
• Execute manual test scenarios and perform regression, functional, and integration testing across diverse solutions.
• Support configuration management and release control, maintaining traceability and documentation throughout the QA lifecycle.
• Define and track QA performance metrics such as defect density, coverage, and exit criteria for release readiness.
• Collaborate with program management, business analysts, developers, and vendors to prioritize defect resolution and testing scope.
• Provide QA governance and oversight throughout all project phases, ensuring adherence to enterprise standards and methodologies.
• Mentor business analysts and project team members in QA best practices to promote consistent quality across program initiatives.

Minimum Qualifications (Must Have)

• Ten (10) years’ experience in software quality assurance or software testing roles.
• Five (5) years of QA leadership experience managing or directing QA efforts on programs.
•  One (1) year of experience with cloud-based SaaS implementations
• Two (2) years’ experience leading QA activities in multi-vendor or multi-system integration environments.
• Two (2) years’ experience performing manual and automation testing.
• Two (2) years’ experience (cumulative) developing QA strategies, test plans, test cases, and metrics to measure quality and readiness.
• One (1) year of experience using either Azure DevOps, JIRA, or HP ALM
• Two (2) years of experience applying QA processes within Agile, Iterative, and Waterfall development methodologies.
• Able to work onsite at least one day per week and more frequently as business needs dictate

Desired Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related discipline
• Experience working within government or regulated industries implementing mission-critical systems.
• Experience with mass transit technology solutions, including fare collection, asset management, or operational analytics systems.
• Prior experience in public sector, utilities, or transportation
• Familiarity with test data management, performance testing, and vendor validation processes.
• Working knowledge of automation frameworks or tools (even if not fully deployed).
• Advanced degree or professional certification in Quality Assurance, Project Management (PMP), or Agile (CSM, SAFe).

Competencies and Skills

• Demonstrated ability to lead cross-functional QA teams and foster a culture of accountability and collaboration.
• Exceptional communication skills, capable of translating technical QA concepts for business and executive audiences.
• Strong analytical skills with attention to detail and a commitment to continuous improvement.
• Effective conflict resolution and stakeholder management skills in multi-stakeholder environments.
• Ability to balance leadership responsibilities with hands-on testing execution when required.

Integres offers competitive salaries bolstered by a comprehensive benefits package, which provides safety and security for our employees and their families. Our generous benefits package includes

• Healthcare and Insurance: medical, dental, vision, short- and long-term disability protection, basic life and AD&D insurance
• 401(k) Savings Plan
• Accrued Paid Time Off (PTO)
• Employee Recognition and Rewards
• Employee Referral Bonuses

Integres is an equal opportunity affirmative-action employer.  We encourage Minority/Female/Protected Veteran/Disabled applicants to apply.  Integres, LLC proactively fulfills its role as an equal opportunity employer.  We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime, or Campaign Badge Veteran, Armed Forces services Medal, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.