Quality Assurance Coordinator, Cold Chain

Posted 7 Days Ago
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North Jackson, OH, USA
In-Office
Mid level
Food
The Role
The Quality Assurance Coordinator oversees quality assurance operations, ensuring compliance, conducting audits, training, and improving food safety initiatives in the cold chain environment.
Summary Generated by Built In
The Quality Assurance Coordinator provides quality assurance and administrative support in all areas of quality, quality systems, and cold chain including sanitary transportation.  This position requires collaboration with key internal and external customers to drive improvement and increase customer satisfaction. This position reports directly to the Senior FSQA Manager. The hours are 8am-5pm, Monday-Friday.
 
At this time, we are NOT considering applicants that require immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.
 
Benefits
Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.
 
Benefits include:
-PTO, holiday pay and holiday of choice
-401(k) match
-Life insurance
-Short-term disability79,386-
-Health, dental and vision insurance
-Maternity/paternity leave
-Health savings account (HSA)
-Flex spending accounts (FSA) – health and dependent

Position Responsibilities may include, but not limited to

  • Support Mom’s Meals compliance with FSMA Sanitary Transportation.
  • Conduct internal audits to assess compliance, identify gaps, and implement corrective actions
  • Develop and deliver food safety training programs to employees at all levels, fostering a culture of food safety excellence
  • Work cross-functionally with operations, logistics, and supply chain to enhance food safety initiatives
  • Collaborate with Logistics and Tech Services teams to qualify new cold chain sites and aid in resolution of nonconformities
  • Organize and report on audit assessments and recommend an action plan to understand the impact of the assessment gaps
  • Assist in analyzing complaint data and temperature data as it relates to finished products and storage sites to identify trends and opportunities with products and vendors to drive continuous improvement
  • Lead and support root cause problem solving tools for investigating complaints for safety and quality compliance issues
  • Assure programs, policies and procedures are compliant and kept current
  • Trend food safety data to identify patterns, risks, and opportunities for improvement
  • Assist Technical Services Management with data reporting activities such as Key Performance Indicators/Dashboards
  • Assist Technical Services with special projects as needed

Required Skills and Experience

  • Bachelor’s degree in Science or at least 3 years’ minimum experience working in the food industry environment with quality systems
  • Understanding of HACCP food hazards such as microbiological, chemical, and physical
  • Familiar with FSMA Sanitary Transportation
  • Experience with Electronic Quality Management Systems
  • GFSI schema training desired (SQF, BRC, etc.)
  • Strong initiative and ability to work as part of a team
  • Strong verbal communication skills
  • Effective interpersonal skills
  • Proficient writing skills (proofreading, grammar)
  • Reliable problem solver with strong project management skills 
  • Ability to handle multiple projects simultaneously without compromising quality in a fast-paced environment
  • Excellent organizational skills
  • Ability to work autonomously to conduct audits as needed
  • Must be able to demonstrate proficiency with computer software applications such as Microsoft Excel and Microsoft Office.

Preferred Skills and Experience

  • Experience in a food storage facility
  • Familiar with FDA and USDA regulations
  • Quality management system or customer relationship management program experience

Physical Requirements

  • Regularly required to use hands to feel, grab, or operate objects, tools, and controls while reaching with hands and arms
  • Frequently required to stand, communicate, and listen
  • Occasionally required to walk, stoop, kneel or crouch
  • Occasionally lift and/or move up to 50 pounds
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
  • Able to perform repetitive movements
  • Able to work in variable temperatures (cold/hot)

Skills Required

  • Bachelor's degree in Science or at least 3 years' experience working in the food industry with quality systems
  • Understanding of HACCP food hazards
  • Familiar with FSMA Sanitary Transportation
  • Experience with Electronic Quality Management Systems
  • Strong project management skills
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The Company
HQ: Ankeny, IA
793 Employees
Year Founded: 1999

What We Do

Mom’s Meals is a leading national provider of nutrition solutions and home-delivered meals. Our mission is to help patients and seniors get the nutrition they need to maintain independence while: - Managing chronic health conditions - Living with disabilities or limited mobility - Lacking the desire or energy to prepare and cook healthy meals Healthcare Focus: We partner with health insurance companies, managed care organizations and federal and state supported programs to provide nutrition solutions for their client populations suffering from serious chronic diseases. We are a leading nutrition supplier for Medicaid Waiver and offer programs for Medicare Advantage and Dual Eligible beneficiaries. Our personalized selection of meals aid in the recuperation process post hospitalization, improve patient outcomes and reduce costly readmissions. Specialty health-condition menus support dietary requirements for major chronic diseases impacted by nutrition: Heart Disease, Diabetes, and Renal Disease. Additional menus include Gluten-free and Vegetarian options. Our large selection of meals appeal to a variety of individual tastes and are designed by Registered Dietitians, prepared with fresh ingredients by Chefs in USDA-inspected kitchens and distributed across 48 U.S. states to individuals’ homes or congregate sites. Mom’s Meals is part of PurFoods LLC, a privately held and family owned/operated company based in Iowa.

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