Quality Assurance Associate
Location: Remote – US Only
Salary: $16.00 - $17.00/hr. DOE, plus benefits - which may be below your state's minimum wage. Please take this into consideration when applying
Schedule: 8:00 am - 5:00pm (MST), Monday – Friday
About the Quality Assurance Associate I role
The individual who fills this position will be responsible for completing internal audit reviews for Quality Assurance. Analyze, and conducting internal audits of department performance. Supporting functions that enable the effective and efficient delivery of services and products.
Responsibilities/Duties
Analyze work produced for errors.
Monitors transactions to ensure compliance against performance standards.
Partners with team peers, collaborating on areas of opportunity that have been identified.
Interacts with work leaders, supervisors and managers.
Detects, analyzes and reports fraudulent activities.
Other duties as assigned.
Job Requirements:
High school diploma or GED equivalent.
Experience working Administration or Insurance required.
Desired Skills and Attributes/Successful candidates will have the following skills:
Quality Assurance experience with Medicaid or Insurance preferred
Proficiency in Microsoft Office, including Access, Excel, Outlook, and Word
Exceptional attention to detail
Exceptional time management abilities
Excellent communication skills
Capability to handle multiple tasks simultaneously
What’s in it for you?
Here are a few good reasons in addition to competitive pay to work at Conduent:
Paid Training
Medical, dental and vision benefits
401K and matching
Employee discount program
Career growth opportunities
Positive employee friendly culture
Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time
We are currently NOT hiring in the following geographies, including but not limited to:
States: AK, CA, HI, MA, IL, MT & NY
Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC
Remote44#
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.00
About UsThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- High school diploma or GED equivalent
- Experience working Administration or Insurance
- Quality Assurance experience with Medicaid or Insurance
- Proficiency in Microsoft Office, including Access, Excel, Outlook, and Word
- Exceptional attention to detail
- Exceptional time management abilities
- Excellent communication skills
- Capability to handle multiple tasks simultaneously
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
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Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
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Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
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Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
