Quality Assurance Architect

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Assurance Architect within PNC's Technology organization, you will be based in Pittsburgh, PA or Cleveland, OH.
QA Architect Job Summary
The QA Architect is responsible for defining and enabling Quality Engineering practices across multiple delivery teams. This role provides leadership in test strategy, test automation, risk-based testing, and quality governance while helping teams build quality into every stage of the software development lifecycle.
The QA Architect partners with business, technology, and delivery teams to improve software quality, delivery efficiency, and testing effectiveness. This position also helps teams understand and operationalize enterprise Technology Risk and Governance requirements, ensuring non-negotiable policy obligations are incorporated into Agile delivery practices and software development processes.
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Key Responsibilities
• Define and promote Quality Engineering standards, testing strategies, and best practices.
• Design and support scalable test automation solutions for UI and API testing.
• Guide teams on Risk-Based Testing (RBT), Test Impact Analysis (TIA), and regression optimization.
• Support Agile, DevOps, CI/CD, and Continuous Testing practices.
• Mentor Quality Engineers, developers, and delivery teams on testing processes, tools, and quality practices.
• Conduct reviews, assessments, and audits of testing approaches and deliverables.
• Help teams understand and implement Technology Risk and Governance requirements.
• Collaborate with business, technology, and delivery partners to improve quality and delivery outcomes.
• Evaluate and recommend testing tools, frameworks, and solutions.
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Required Qualifications
• Bachelor's degree or equivalent experience.
• Experience in Quality Assurance, Quality Engineering, or Software Testing.
• Experience designing or implementing test automation solutions for UI and API testing.
• Strong understanding of test strategy, risk-based testing, and software quality practices.
• Experience supporting Agile software delivery teams.
• Experience mentoring team members and promoting quality best practices.
• Strong communication, collaboration, and stakeholder management skills.
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Technical Knowledge
Experience or familiarity with many of the following:
• UI test automation tools (Playwright, Selenium, Cypress, or similar)
• API testing tools (Karate, Postman, REST Assured, or similar)
• Risk-Based Testing (RBT) and Test Impact Analysis (TIA)
• SDLC and STLC practices
• Agile, Scrum, and Kanban methodologies
• CI/CD and DevOps concepts
• Performance testing concepts
• Test management tools such as Jira and Xray
• Defect management and root cause analysis
• Quality metrics and reporting

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description

• Responsible for development and support of processes, practices and tools necessary to produce quality products/services and to manage risk.
• Researches and recommends hardware and software purchases for software quality assurance program. Selects and implements formal QA methodologies.
• Architects and implements agile testing practices and tools. Evaluates, recommends and implements enterprise-wide defect-tracking software.
• Assists in planning and estimation of Quality Assurance support for new programs and projects. Conducts audits and reviews.
• Supports Quality Assurance specialists on programs or projects. Conducts program reviews and complex process audits.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAPI Testing, Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Postman API Platform, Risk Assessments, Selenium Testing, Technical Knowledge, UI Automation Testing

CompetenciesAnalytical Thinking, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And Testing

Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Pay Transparency

Base Salary: $91,000.00 – $169,000.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 07/22/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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