Quality Associate (Contract)

Description
Do you have experience in Quality Assurances with NCs and CAPA? Are you available for a contract opportunity imminently? If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS Quality Team as a Quality Associate, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.
This is a contract opportunity until 31/05/2027 . This is a hybrid role, and you can expect to be in our office in Rolle at least 3 days per week.
Our Mission
We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.
Your Mission
As part of our Quality team, this role supports the team during periods of absence and an increased workload, taking ownership of Non-Conformity (NC) management, Corrective and Preventive Actions (CAPA), and the Change Control Process (CCP).
The value you bring:

• Conduct ongoing reviews of open and historical NCs to close gaps and ensure we're audit-ready ahead of our next inspection
• Manage CAPAs end-to-end - from root cause analysis through implementation and effectiveness verification
• Support Change Control Process (CCP) activities, ensuring changes are properly assessed, documented, and approved before implementation
• Partner with cross-functional teams - Supply Chain, Procurement, Data Science, and IT - to gather evidence, document conformity, and close out actions on time
• Identify emerging non-conformities proactively, assessing risk and recommending appropriate remediation
• Maintain accurate, audit-ready records in Veeva and Jira throughout quality processes

Requirements
To be best set for success, we see you bringing:

• Working knowledge of CAPA, NC, CCP and other quality documentation processes
• Direct experience within a Quality Control / Quality Assurance function essential, ideally within a similar scientific, medical or pharmaceutical environment
• Experience with ISO 9001 and ISO 13485 standards
• Systems experience with ticketing and document management tools essential, ideally Veeva & JIRA
• You'll bring a commercially focused and business enabling mindset, providing guidance on conformity rather than policing against rule
• As an international organization, English is our primary business language, and you will need to be fluent (both written and spoken) to be suitable
• You will be joining an organisation with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.

As part of your recruitment journey, you should expect to meet English-only speakers. For best chances of success, you should include your CV in English. Unfortunately, non-English CVs have a high likelihood of being rejected at application stage.
Benefits
You will be joining an organisation with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.
Business recognition and accolades include:

• World's most innovative companies (Top 10)
• World's smartest companies (Top 50)
• 100 Best Places to Work in Boston
• Top 10 European Tech Startup
• Top 10 European biotechs startup to watch
• Top 25 East-Coast Biotech to watch

Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:

• Sickness and Accident coverage through Helsana

• Meal Vouchers at 90CHF PM with our partner cafeteria
• 25 days vacation
• Voluntary benefits including Fitness and Bank Partnerships
• A fun and engaging work environment, with Rest & Entertainment space, full stocked free coffee machine and free fruit.
• Free parking in an easy to access location

Our DNA
Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous
Our Virtues
At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action. We decide; We do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.
At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portal
The Process
We use the power of AI to help our partners make decisions. If you're utilising AI in your search and application process, why not use some of these prompts:
'What impact can I expect to have on the world by working at SOPHiA GENETICS?'
'I have an interview with SOPHiA GENETICS. What should I know before I meet with them?'
'I am a *job title* - What can SOPHiA GENETICS offer my career?'
Apply now with your CV and any supporting information.
Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.
We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilise agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.
Starting Date: ASAP
Location: Rolle, CH
Contract: Temporary Contract until 31/05/2027
Recruitment Fraud Notice
SOPHiA GENETICS is aware that individuals not affiliated with our company have used our name, employee names, and branding to run fraudulent recruitment schemes, including fake interviews and job offers.
SOPHiA GENETICS never requests payment, equipment purchases or banking details from candidates at any stage of recruitment. All genuine communication from our recruiting team comes exclusively from @sophiagenetics.com email addresses, or verified profiles.
If you have been contacted by someone claiming to represent SOPHiA GENETICS and are unsure whether the communication is genuine, do not share any personal or financial information, and contact us at [email protected] to verify before responding further.
SOPHiA GENETICS accepts no responsibility for losses arising from engagement with parties fraudulently impersonating the company.