Jobs at SOPHiA GENETICS

Lead North American field marketing, connecting marketing, sales, and SDR teams to generate qualified pipeline. Manage inbound leads from events and campaigns, improve sales follow-up, plan targeted account-based outbound campaigns using 6sense and marketing automation, and coordinate execution across a decentralized sales organization. The role also manages two SDRs and an Events Lead while focusing on conversion quality and pipeline outcomes in complex healthcare and life sciences buying environments.

Support Chief of Staff to define long-term growth strategy, build quantitative analyses and executive/Board presentations, lead cross-functional strategic projects (pricing, go-to-market, transformations), and partner with stakeholders to drive company growth.

Lead end-to-end IVD, companion diagnostic, clinical trial assay, tumor profiling, and SaMD development programs. Align analytical and clinical validation, regulatory submissions, commercial milestones, and biopharma drug-development timelines. Manage cross-functional teams, external partnerships, governance, budgets, resources, risks, and regulatory strategy through approval and launch. Required experience includes delivering IVD or CDx programs through FDA approval, CE marking, or pivotal clinical trials, with deep knowledge of diagnostic development and drug-diagnostic co-development.

Own and expand customer relationships across the Western United States for a cloud-based healthcare genomics platform. Drive adoption, usage, and account growth within hospitals, laboratories, and healthcare organizations; identify expansion opportunities; navigate complex stakeholder groups; provide account support; and partner with sales teams on customer meetings and commercial development. The field-based role requires approximately 30–40% territory travel.

Paid IT internship in Boston focused on redesigning and automating an internal Jira Cloud Service Desk portal. Responsibilities include supporting employees with technical requests, assisting with system administration, cloud environments, access management, asset management, automation, dashboards, and IT initiatives alongside security and network teams. The role offers practical experience with Azure, Microsoft 365, Apple ecosystems, JAMF, ITSM, scripting, and operational support.

Prospect and qualify inbound and outbound sales opportunities for a health-tech genomics company. The role involves outreach through calls and email, identifying prospect needs, presenting relevant products, maintaining CRM records, developing sales strategies, and generating qualified leads for field sales executives. Fluency in Polish and English is required, along with strong communication, organization, relationship-building, and computer skills. The position is remote and field-based in Poland.

Generate and qualify inbound and outbound sales opportunities across the DACH territory. Conduct prospecting through calls and email, identify customer needs, present relevant products, build relationships, and provide Field Sales Executives with qualified leads. The role requires fluent German and English, strong communication and organization, CRM familiarity, and interest in diagnostics, genomics, laboratory, or healthcare sales.

Lead customer implementations of SOPHiA GENETICS genomic analysis solutions, from planning and sample selection through configuration, training, adoption, and issue resolution. Manage MaxCare Program schedules, timelines, sampling strategies, Statements of Work, technical setup, and cross-functional delivery. Translate laboratory, bioinformatics, data, and clinical regulatory requirements into practical solutions while building trusted customer relationships. The field-based US role includes approximately 30% travel.

Owns resilience, performance, scalability, and operational cost improvements for a cloud-native platform. Designs and delivers full-stack solutions, builds monitoring and analysis capabilities, performs architectural and code reviews, and resolves complex production issues. The role requires pragmatic modernization judgment, AI-assisted development experience, customer or user accountability, and participation in a weekend on-call rotation.

Field-based Subject Matter Expert supporting ANZ sales with deep technical knowledge of genomics and the NGS workflow. Deliver platform demonstrations, present to customers, gather competitive intelligence, and collaborate with Sales, Marketing and Product teams to drive product development and close opportunities.

Build and maintain full-stack web features and microservices for a cloud-native healthcare platform. Develop production RAG pipelines and LLM applications for genomics interpretation, including prompts, structured outputs, evaluation, citation verification, and guardrails. Lead design and code reviews, mentor engineers, prototype new products, and collaborate with Product, QA, Architecture, and PMO while meeting regulatory needs.

Provide on-site training and hands-on customer support for NGS workflows and SOPHiA GENETICS solutions. Collaborate with sales and product teams to gather feedback, support protocol optimizations, draft scientific and quality documents, and coordinate product implementation. Field-based role requiring frequent travel across Europe to build customer relationships and deliver technical enablement.

The Senior Sales Executive will drive sales for NGS Workflow products in healthcare, focusing on new business development, maintaining sales momentum, and collaborating with customer success teams.

Perform picking, packing and filling to prepare production bundles; launch production orders (MTS/MTO); follow GxP medical device production standards and line clearance; manage warehouse shipments, stock inspection, receipts recording in ERP/WMS; maintain cleanliness and safety. Support production capacity improvements and follow established procedures to ensure quality.

Embed with teams to identify high-leverage opportunities and build internal AI-powered products, automations, and data workflows; partner with engineering and product on best practices, reporting, and delivery; lead change management and occasionally ship code to drive adoption and operational improvements.

Manage non-conformities (NCs), drive CAPA end-to-end, support Change Control Process, partner with cross-functional teams to gather evidence and close actions, and maintain audit-ready records in Veeva and Jira to ensure regulatory compliance and inspection readiness.

Lead cross-platform design for a clinical multimodal platform (genomics, oncology, imaging, real-world data). Conduct expert-user research, define cross-surface interaction patterns and design system governance, build interactive prototypes, validate with clinicians and pharma partners, and partner with engineering and product to translate complex clinical requirements into regulated, production-ready workflows. Senior individual contributor with a path to lead and mentor designers.

Lead full-cycle global recruiting for commercial and go-to-market roles (and select Support/Enablement/G&A), build proactive candidate pipelines, execute sourcing strategies for hard-to-find talent, partner with commercial leaders, use market insights and AI tools to improve candidate engagement and time-to-hire, and advance TA initiatives including AI adoption, employer brand, and ED&I.

Prospect, qualify, and generate sales opportunities via inbound management and outbound outreach. Use Salesforce and sales enablement tools to set meetings, report market feedback, manage renewals/up-sells, and collaborate with sales leadership to meet targets.

Own end-to-end order fulfilment and distribution across North and Latin America for temperature-sensitive pharmaceutical and regulated products. Coordinate international cold-chain air-freight shipments, manage US warehouse/3PL relationships, ensure customs/import documentation compliance, and act as regional customer contact to resolve delivery issues while collaborating with production, sales, and logistics partners.