Jobs at SOPHiA GENETICS

Embed across functions to identify high-leverage AI opportunities, build internal AI-powered products and automations, improve data flows and tooling, enable AI adoption, advise engineering and product practices, and occasionally implement hands-on delivery.

Manage full-cycle recruiting for Software and Technology roles in an international SaaS environment. Collaborate with hiring managers, source candidates, and improve the recruiting process while supporting candidates across Europe and North America.

Support Chief of Staff to define long-term growth strategy, build quantitative analyses and executive/Board presentations, lead cross-functional strategic projects (pricing, go-to-market, transformations), and partner with stakeholders to drive company growth.

Provide on-site training and hands-on customer support for NGS workflows and SOPHiA GENETICS solutions. Collaborate with sales and product teams to gather feedback, support protocol optimizations, draft scientific and quality documents, and coordinate product implementation. Field-based role requiring frequent travel across Europe to build customer relationships and deliver technical enablement.

The Senior Sales Executive will drive sales for NGS Workflow products in healthcare, focusing on new business development, maintaining sales momentum, and collaborating with customer success teams.

Provide legal administrative support for commercial contract lifecycle management, corporate recordkeeping, board documentation, and legal database maintenance. Coordinate contract negotiation, execution and filing, draft basic corporate documents and meeting minutes, and handle internal legal queries to support the Legal & Compliance team during a temporary 3-month assignment (hybrid in Bidart, France).

Lead North America strategic customer success for health systems: build senior relationships, drive adoption/retention/expansion, create account plans, negotiate contracts, run business reviews, develop KOLs, and manage a regional Customer Success team to deliver cross-functional customer outcomes.

The Social Media Marketing Manager will develop and execute a global social media strategy, optimize digital campaigns, and enhance brand visibility, working across various marketing functions.

As the Brand and Storytelling Lead, you will develop compelling narratives, elevate brand identity, and support external communications while collaborating with senior stakeholders and fostering innovative storytelling.

As an Order Management Coordinator, you will oversee customer orders and ensure their accurate processing and successful delivery in a B2B context, coordinating with internal teams and logistics partners while providing high-quality customer service.

Handle B2B customer orders and inquiries from first contact to delivery. Coordinate with Sales, Production, Logistics, Finance, and Order Management, maintain accurate records, work with ERP and ticketing systems, and resolve shipment or order exceptions to ensure a seamless customer experience.

Lead the external brand refresh and storytelling for SOPHiA GENETICS: evolve website and corporate collateral, craft clear messaging and visuals for technical topics, support PR and executive communications, and contribute to internal storytelling and high-impact presentations.

Lead full-cycle global recruiting for commercial and go-to-market roles (and select Support/Enablement/G&A), build proactive candidate pipelines, execute sourcing strategies for hard-to-find talent, partner with commercial leaders, use market insights and AI tools to improve candidate engagement and time-to-hire, and advance TA initiatives including AI adoption, employer brand, and ED&I.

Lead business development and strategic account growth with pharmaceutical and mid-sized biopharma partners for NGS, biomarker discovery, clinical trial assays and CDx solutions. Build and maintain pipeline in Salesforce, develop proposals, negotiate and close deals, and collaborate cross-functionally to deliver signed engagements. Travel internationally (~30%) to meet customers and attend events, focusing on new customer acquisition across Europe and the US East Coast.

Prospect, qualify, and generate sales opportunities via inbound management and outbound outreach. Use Salesforce and sales enablement tools to set meetings, report market feedback, manage renewals/up-sells, and collaborate with sales leadership to meet targets.

Prospect, qualify, and generate sales opportunities for SOPHiA GENETICS in Poland and Eastern Europe via inbound/outbound outreach, CRM management, and collaboration with Field Sales to convert qualified leads into sales.

Manage accounts receivable and credit control for the Swiss entity: prepare and process invoices, drive cash collection, reconcile multi-currency payments (CHF, USD, EUR, CAD), check sales orders, and support month-end, quarter-end, audit, and ERP-related AR activities.

Lead the development and validation of NGS-based IVD and CDx products, ensuring compliance with regulatory standards and efficient project delivery.

Lead and manage a 5-person on-site production team in a regulated healthcare/life sciences environment, ensuring reliable daily operations while driving continuous improvement across quality, capacity, efficiency, and cost. Balance hands-on support for urgent delivery with leading projects, partner cross-functionally with Quality, QC and project teams, and ensure safe, compliant production.

Lead clinical performance strategy for IVD and molecular diagnostics products (IVDR/CE‑IVD/CDx). Design and deliver clinical performance study protocols and reports, define clinical evidence and risk evaluation, govern CROs and external partners, and collaborate cross‑functionally with Regulatory Affairs, clinical operations, and biopharma partners to support validation and submissions.