SOPHiA GENETICS
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The Customer Success Manager will foster strong relationships with existing customers, ensure their product usage is supported, engage in upselling opportunities, and manage contracts efficiently. This role is part of a newly formed team within a company focused on data-driven healthcare solutions.
As a Customer Success Manager, you will develop relationships with customers, ensure they utilize products effectively, manage contracts, and identify upselling opportunities. Collaboration with technical teams and maintaining a strong connection with clients will be key responsibilities as you support clients across Europe during the organizatione's growth phase.
As a Subject Matter Expert, you will support Sales Executives with in-depth technical knowledge of genomic products, deliver demonstrations and presentations, lead lab trainings, provide expert knowledge on AI SaaS solutions, and contribute to product development and market intelligence.
The Senior Salesforce Business Analyst will develop a platform roadmap, manage communication of platform changes, perform UAT testing, improve data quality through best practices, and enable SFDC reporting and analytics. The role involves collaboration across functions to enhance user experience and ensure effective documentation and training materials are maintained.
As a BioPharma Business Development Director at SOPHiA GENETICS, you will build partnerships in the BioPharma sector, develop tailored solutions for R&D and commercial needs, and negotiate contracts for BioPharma Data Solutions. Your role involves understanding client needs and optimizing commercial strategies while contributing to product development.
The BioPharma Business Development Director will build partnerships, negotiate contracts, and shape clinical solutions for BioPharma clients. Responsibilities include developing strategies for pricing and sales while collaborating with product and medical teams to optimize BioPharma data solutions.
The role involves driving the sale and adoption of diagnostic solutions in the BioPharma sector, focusing on a new ctDNA-based product. The manager will collaborate with a global team and have ownership of a territory across Europe, leveraging sales experience in genomic diagnostics and NGS workflow.
The Legal Agreements Administrator will handle legal administrative tasks, including managing the commercial contract lifecycle, maintaining legal documents, and assisting with corporate records. This role requires collaboration within the legal team and the ability to prioritize tasks effectively in a hybrid work environment.
As a Senior Data Engineer, you will develop and maintain a core data platform, design components and services, collaborate with technical staff, participate in support activities, and mentor junior team members, all within the healthcare domain.
As a Senior Bioinformatician, you will focus on annotating and interpreting genetic variants, designing and integrating predictive models, and collaborating with a team of developers to enhance methods for variant effect prediction. You will also lead technical documentation efforts and engage with scientific literature in cancer and medical genomics.
As a Warehouse & Production Operator, you will be responsible for managing inbound and outbound goods, inspecting stocks, recording materials in ERP systems, preparing shipments, and ensuring warehouse cleanliness. In production, you'll launch orders, manage processes in ERP, and follow medical device production standards.
As the Senior Manager of Supply Chain, you will oversee production and warehouse operations, drive continuous improvement and best practices, and implement production scheduling processes. You will manage and mentor a team, ensuring operational efficiency and adherence to GxP principles in a cold chain environment.
As a Senior Algorithm Developer, you will develop algorithms and tools for analyzing next-generation sequencing (NGS) data, manage the software development lifecycle, and collaborate with cross-functional teams in bioinformatics tasks and statistical analysis.
The Quality Specialist will support the quality team, manage non-conformance (NC) and corrective actions (CAPA), ensure compliance for audits, document conformity with various internal teams, and identify new NCs. The role is hybrid, requiring attendance in the office for at least 3 days per week.
The Algorithm Development Expert will develop advanced algorithms to tackle bioinformatics challenges in genomics, lead research and development projects, and collaborate with technical teams to produce scalable, production-quality code while effectively communicating complex concepts.
The Senior Sales Executive will be responsible for driving business growth and maintaining key customer relationships in the healthcare and life sciences sector, focusing on NGS and genomic solutions. This role requires significant travel within France and involves prospecting and expanding the company's market share.
The Implementation Scientist will onboard new customers onto the SOPHiA GENETICS platform, managing projects and supporting clients through the genomic analysis workflow. Responsibilities include coordinating with stakeholders, providing technical training, and ensuring customer satisfaction with the product ecosystem.
The Corporate Strategy Associate will shape SOPHiA GENETICS' long-term strategy, collaborate with leadership across functions to drive initiatives, and construct key presentations. Responsibilities include performing quantitative analyses, tracking KPIs, and engaging with investors.
As an HR Coordinator Intern, you will assist with HR administration by maintaining employee records, managing contracts, and supporting HR processes. You'll gain hands-on experience in HR operations and contribute to enhancing the employee experience and operational efficiency.
The Senior Manager / Associate Director will own the lifecycle of the Solid Tumour product portfolio, ensuring growth through technical and commercial management. Key responsibilities include market analysis, financial forecasting, and collaboration with various teams to deliver products that meet customer demands.
