SOPHiA GENETICS Offices

Lead customer implementations of SOPHiA GENETICS genomic analysis solutions, from planning and sample selection through configuration, training, adoption, and issue resolution. Manage MaxCare Program schedules, timelines, sampling strategies, Statements of Work, technical setup, and cross-functional delivery. Translate laboratory, bioinformatics, data, and clinical regulatory requirements into practical solutions while building trusted customer relationships. The field-based US role includes approximately 30% travel.

Owns resilience, performance, scalability, and operational cost improvements for a cloud-native platform. Designs and delivers full-stack solutions, builds monitoring and analysis capabilities, performs architectural and code reviews, and resolves complex production issues. The role requires pragmatic modernization judgment, AI-assisted development experience, customer or user accountability, and participation in a weekend on-call rotation.

Field-based Subject Matter Expert supporting ANZ sales with deep technical knowledge of genomics and the NGS workflow. Deliver platform demonstrations, present to customers, gather competitive intelligence, and collaborate with Sales, Marketing and Product teams to drive product development and close opportunities.