QA MANAGER

Job Title

QA MANAGERBusiness Purpose
 

The mission of Amadeus’ Hotel IT team is to design and deliver high performance systems that can process tens of thousands of requests per second and return the highest level of accuracy in the fastest response time. Our SaaS platforms are designed to serve millions of users who are seeking information and reservations from tens of thousands of hotels offering millions of hotel rooms around the world. Utilizing our proven ability to build and deploy mission critical software for the global travel industry, we are creating the next generation of technology solutions for the hospitality industry including: reservations and distribution, high-volume data acquisition from heterogeneous sources, sophisticated search engines, payment processing, hotel operations, business intelligence, and revenue management.

The Amadeus Hotel Platform is the heart of a hotel chain’s business. It serves as the central point of pricing, configuration, and booking for every hotel in a chain. The system maintains thousands of hotel configurations, millions of pricing rules, and hundreds of millions of hotel reservations at any given time. Whenever any of this data is created or modified, the Amadeus Hotel Platform must synchronize with the rest of the hotel infrastructure.
 

Your Main Responsibilities

Common accountabilities:
We're looking for an experienced Manager QA in HOSPITALITY HOTEL IT ACRS (Amadeus CRS) - End to End team for managing : 

• Assisting and leading ACRS E2E - SAFE MIGRATION : PI/ SRM - PO and SM, E2E PI Planning

• Represent E2E in ACRS Community program and lead E2E Community Testing activities

• Proficient in technical knowledge to ensure team performs at a high level. Is recognized as a leader in own area and may formally train Specialists/Senior Specialists. ​

• Understands how main business drivers may impact on own area. Can assess complex problems with broad impact on the activity, improve processes, recommend solutions and risk mitigation plans. Able to communicate complex information.​

• Works with a high level of autonomy, based on management directions. Leads projects or contributes to broad cross-functional projects. May contribute to planning of resources and budget.
  Specific accountabilities:
   

• Proficient in technical knowledge to ensure team performs at a high level. Is recognized as a leader in own area and may formally train Specialists/Senior Specialists. ​

• Understands how main business drivers may impact on own area. Can assess complex problems with broad impact on the activity, improve processes, recommend solutions and risk mitigation plans. Able to communicate complex information.​

• Works with a high level of autonomy, based on management directions. Leads projects or contributes to broad cross-functional projects. May contribute to planning of resources and budget.

• Ensure compliance of test strategy with CI/CD guidelines, Green IT guidelines and all quality guidelines (SDL, STDL), QA best practices/standards from the industry.

• Define and maintain test strategy & own the test plan for the project, product or release

• Develop a relationship structure between the relevant levels of decision for both Amadeus and customer organizations involved in testing

• Accompany and support the customer during UAT for all testing matters

• Responsible for the execution of brush tests

• Analyze all testing requirements for internal BU or cross BU

• Follow the results of the test campaigns performed by the QA Engineers

• Provide the appropriate sign off for functional, non-functional and non-regression validations between each phase of the life cycle

• Provide the appropriate Sign-off of releases

• Follow-up issues and trigger actions to ensure sustainability of the product

• Responsible for the monitoring of the software quality KPIs over the different testing phases

• Deliver regular reports to counterparts (QA Engineers, Product Definition Analysts and Software Development Engineers) on the evolution of the quality along the testing phases

• Collaborate with development teams, commercial and cross-functional test teams to prioritize requirements and streamline execution.

What we can offer you

• Be rewarded with a competitive remuneration, an individual and company bonus and enjoy many benefits. 

• Work from anywhere: Flexible teleworking from 1 to 3 days per week. You will also benefit from a home office set-up premium & monthly allowance.

• 6 weeks holiday, plus pension contribution and healthcare insurance.

• Experience in an environment with unique complexity and a hardly matched criticality among the leading tech companies.

• Professional development in a truly international and multisite environment with a great mix of people.

• A wide set of trainings available to broaden your knowledge and enhance your soft skills including onsite and on-line learning hubs packed of technical and soft skills to help to develop any competencies. 

• Enter a diverse and inclusive workplace.

• Enjoy your office life: Coffee hubs to work or relax, quiet zone, flexible desks and agile areas, on site restaurants, tennis, soccer, yoga, dance, on-site sport center and classes and on-site concierge services.

How do we hire?

• Online application: Submit your online application and our Talent Acquisition team will get in touch if your skills match the role. 

• Phone Interview: We'll get to know each other with a short casual conversation. You'll also have the chance to ask questions. 

• Online Testing: Depending on the role you applied for, you may have to do some online tests. 

• Interviews: First, you'll meet one of our talent teams. Then you'll have an interview with a member or members of the team you're looking to join. 

• Offer: Our Talent team will make you a job offer and welcome you to your new role with us. 

• Join our global team: Where you can develop your skills and build an international career that matters. 

100% of the people we’ve recruited started by applying. Take a chance!

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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