Jobs at Amadeus

Lead quality assurance for complex, cross-functional software solutions by designing testing standards, improving automation, analyzing root causes, tracking quality metrics, and driving corrective actions. The role includes troubleshooting with internal teams and customers, mentoring colleagues, supporting onboarding, and promoting QA process improvement and environmentally responsible application practices.

Leads the Bangalore Datastores and Streaming team, overseeing global database and streaming operations across SQL, NoSQL, and Kafka technologies. Owns Elasticsearch and Microsoft SQL Server, drives cloud automation, database architecture, disaster recovery, replication, performance, availability, standards, and cost optimization. Partners with engineering and product teams to resolve critical issues, supports AI initiatives, and provides technical leadership, mentorship, and guidance.

Own a portfolio of strategic travel seller accounts, driving revenue growth, retention, renewals, new business, upselling, and cross-selling. Lead complex sales cycles, negotiations, forecasting, and account strategy while building C-suite relationships. Coordinate Customer Success, Product, Marketing, Revenue Operations, Pre-sales, and regional teams to deliver customer and commercial outcomes. Provide market insight and represent Amadeus with customers and industry stakeholders.

Deliver instructor-led and tailored training for Amadeus Hospitality solutions, particularly Delphi, to onboarding and existing customers. Facilitate remote and onsite sessions, internal product training, customer communications, and solution adoption activities. Maintain product knowledge, manage training logistics and expenses, collaborate with project managers, resolve support issues, and create engaging learning experiences through clear presentations, storytelling, and practical explanations of complex workflows.

Supports the implementation, management, monitoring, reporting, and optimization of paid digital advertising campaigns across multiple platforms. The role manages a portfolio of client campaigns, translates business objectives into marketing initiatives, analyzes performance data, develops actionable recommendations, and collaborates with strategy teams and stakeholders. It requires strong analytical, organizational, communication, and campaign-management skills, along with proficiency in digital advertising platforms and reporting tools.

Manage relationships with travel sellers, drive product adoption, conduct business reviews, monitor customer needs, support onboarding, and identify opportunities for additional value. The role collaborates across internal teams, gathers customer feedback, maintains account documentation, and helps customers achieve business growth through Amadeus solutions.

Leads AI adoption across development and QA teams by evaluating and standardizing tools, integrating AI-enabled workflows, coaching delivery teams, addressing adoption barriers, and measuring productivity and quality improvements. Partners with transformation teams to provide feedback, promote responsible and compliant AI use, and support sustainable adoption across the Service Train.

Develop and maintain high-performance, scalable C++ backend components for airline pricing and retailing systems. Design architectures, database structures, and service integrations within a cloud-native, microservice, and event-driven environment. Collaborate with distributed Agile teams, contribute to innovative solutions using AI and machine learning, and improve airline offer management tools for reliability and efficiency.

Designs, develops, tests, deploys, supports, and troubleshoots consumer-facing web and mobile solutions using Navitaire SDKs and bespoke integrations. Translates requirements and designs into responsive applications, contributes to architecture and reusable frameworks, conducts performance and security assessments, resolves production issues, and participates in Agile Scrum ceremonies. The role also supports releases, mentors teammates, and evaluates AI-powered development and automation opportunities.

Reviews and posts travel and expense transactions, prepares SAP payment proposals, supports reconciliations and month-end closing, and ensures compliance with financial policies. Provides first-line ServiceNow assistance for travel expense inquiries, participates in travel tool testing, and collaborates with Finance and Travel Management teams. The role requires strong attention to detail, accuracy, communication skills, and an interest in financial processes.

Leads quality assurance for consumer-facing web, mobile, kiosk, and bespoke digital solutions within an Agile Scrum team. Responsibilities include creating test strategies and cases; executing component, integration, smoke, regression, exploratory, and performance testing; documenting results; investigating production issues; improving QA processes; collaborating with customers and stakeholders; mentoring QA team members; and applying AI-assisted testing and quality engineering tools.

Identify, qualify, develop, and close new B2B business opportunities for corporate travel technology solutions. Build executive relationships, manage sales pipelines, lead full sales cycles through contract negotiation, achieve revenue targets, and develop account strategies supporting acquisition, expansion, and retention. The role requires experience selling SaaS, travel technology, enterprise platforms, and AI-powered solutions, along with strong presentation, negotiation, communication, CRM, and relationship-building skills.

Provides confidential executive and administrative support to the Senior Director of Investor Relations and Corporate Treasury. Responsibilities include calendar and inbox management, visitor and call handling, meeting coordination, expense and invoice processing, business travel arrangements, file maintenance, investor relations event logistics, website updates, provider management, and executive projects. The role requires strong organization, prioritization, communication, English and Spanish fluency, Microsoft tools proficiency, and experience supporting senior executives in an international matrix environment.

Executes financial crime controls across AML, fraud, sanctions, transaction monitoring, and KYC/KYB. Investigates alerts, performs onboarding and due diligence reviews, makes risk-based decisions, escalates complex cases, and supports process improvements. Collaborates with Product, Customer Support, Technology, partners, and internal stakeholders while maintaining accurate documentation, compliance, and service-level standards.

Configure and maintain Windows devices across global airport systems, manage endpoint security policies and GPOs, harden enterprise systems, develop PowerShell automation, troubleshoot Windows environments, and collaborate on technical improvements.

The IT PMO Manager establishes project governance, planning cycles, reporting standards, and portfolio-monitoring practices. The role tracks initiative progress, risks, dependencies, and delivery commitments across value streams; supports mitigation and escalation; improves PMO tools, templates, processes, and operating models; and promotes project management best practices. The position partners with multiple teams and stakeholders in a digital or IT environment and provides leadership with reliable, structured information for decision-making.

Define and prioritize product features across mobile SDKs and backend systems. Write user stories, manage the product backlog, collaborate with engineering and DevOps teams on APIs, scalability, integrations, testing, deployments, and go-lives. Support Agile delivery, continuous improvement, and adoption of AI-enhanced tools while coordinating across multicultural technical teams.

Develop and maintain responsive web and hybrid mobile applications using Angular 17+ and Ionic. Build reusable frontend components, integrate REST APIs, translate UX designs, optimize performance, troubleshoot issues, conduct code reviews, and collaborate with cross-functional Agile/Scrum teams on Android and iOS applications.

Develop and maintain reservation software for airline and travel technology products. Responsibilities include analyzing requirements, designing technical solutions, implementing databases and code, testing performance and quality, debugging production issues, documenting work, and deploying software across platforms. The role collaborates with product analysts, QA, product management, DevOps, and global development teams in a Scrum environment, with additional SRE and customer-support responsibilities.

Analyze business requirements, define functional solutions, create product and interface specifications, estimate validation work, and support testing and sign-off for airline disruption products. Collaborate with product, development, project management, customer service, implementation, migration, and customer teams. Investigate incidents, ensure system integrity, and recommend improvements within an Agile/Scrum environment.