Jobs at Amadeus

Supports EMEA Talent Acquisition through interview scheduling, candidate communication, hiring-manager coordination, Workday updates, sourcing research, screening support, analytics, and process-improvement projects. The role coordinates interviews across countries and time zones, manages changes and follow-ups, and contributes to a positive candidate experience while gaining practical recruitment exposure.

Supports internal and external communications through content creation, presentations, intranet updates, newsletters, digital channels, events, employer branding research, and communication project coordination. The intern will create materials in English and French, manage communication inputs and calendars, collaborate with stakeholders, and help improve communication processes and user experience across a multicultural organization.

Serves as the primary contact for customers needing assistance with Amadeus products and solutions. Responds to questions, investigates and resolves incidents within service levels, escalates issues to appropriate resolver groups or providers, provides updates on critical problems, and recommends improvements to the knowledge database.

Own customer acquisition, account growth, upselling, cross-selling, renewals, prospecting, pipeline management, presentations, proposals, and digital engagement across the Polish market. Build relationships with decision-makers, identify customer needs, coordinate with Pre-Sales, Customer Success, Product, Finance, and Marketing teams, and maintain accurate CRM forecasts while supporting customer satisfaction and retention.

The Senior Network Engineer monitors, maintains, and troubleshoots enterprise and airport networks. Responsibilities include Level 2 incident resolution, network configuration changes, vulnerability remediation, firewall and security support, infrastructure projects, documentation, operational reporting, and cross-functional coordination. The role also supports network migrations, hardware refreshes, business continuity, knowledge transfer, and adherence to security and reliability standards.

Provides first-level support to Amadeus customers through phone, email, online services, and remote tools. Logs and diagnoses cases, resolves issues within service levels, escalates complex problems, coordinates incident resolution, and maintains customer communication through closure. Advises customers on product usage, supports configurations and releases, identifies service disruptions, and conducts follow-ups. The role requires rotating shifts, including Saturdays, and collaboration with operations and senior stakeholders.

Leads the design and enhancement of the payments risk and compliance framework. Responsibilities include monitoring regulatory compliance, operating second-line AML, sanctions, and financial-crime controls, assessing product risks, coordinating audits and regulatory reviews, tracking remediation, preparing board and committee reporting, maintaining policies, delivering training, and representing the company in industry forums. Requires multi-jurisdictional financial-services compliance experience and knowledge of payments regulation, outsourcing, data protection, and governance.

Design, develop, and enhance scalable backend applications supporting global airline integrations. Collaborate with product, business, and engineering stakeholders; contribute to architecture, code reviews, performance optimization, cloud adoption, and continuous improvement. Provide technical guidance and knowledge sharing across distributed teams while applying resilient system design and modern technologies such as C++, Rust, Azure, and AI-enabled development tools.

Conduct digital forensic investigations and incident response across endpoint, cloud, identity, network, and enterprise environments. Investigate security alerts, perform threat hunting, analyze malware and indicators of compromise, map activity to MITRE ATT&CK, preserve digital evidence, and coordinate containment and recovery. Produce forensic reports, improve detection coverage and response playbooks, and communicate findings to technical and non-technical stakeholders while supporting Legal, HR, and Compliance investigations.

Leads end-to-end airport and airline technology deployment projects, from planning and stakeholder alignment through testing, go-live, handover, and closure. Coordinates cross-functional international teams, manages scope, timelines, budgets, risks, governance, customer communications, and issue resolution. The role also drives deployment readiness, compliance with project standards, and continuous improvement across implementation projects.

Designs, develops, and maintains scalable enterprise software and travel technology platforms. Responsibilities include API and integration development, distributed systems, architecture modernization, automated testing, continuous integration, observability, cloud-native practices, and AI-assisted engineering. The role also involves technical assessment, mentorship, cross-team collaboration, and contributing to the full software development lifecycle.

Leads complex implementation projects and strategic workstreams with responsibility for delivery strategy, execution planning, governance, risk mitigation, and escalations. Supports feasibility assessments, implementation sizing, pre-sales, and customer proposals. Provides technical and delivery leadership, mentors project teams, influences senior stakeholders, and improves internal delivery methods and practices.

Serve as the technical authority on face biometrics, advising product, engineering, and research teams across design, validation, deployment, and operational support. Investigate biometric issues, define standards and best practices, guide hardware/sensor decisions, run lab experiments, and support incidents and customer escalations to ensure robust, secure, and deployable biometric solutions.

Manages and grows customer accounts across Eastern Africa, identifies and closes new business, supports renewals, and drives adoption of Amadeus technology. The role develops customer profitability, coordinates product and solution delivery, addresses customer issues, communicates releases, supports commercial approvals, and collaborates with sales, consulting, finance, IT, marketing, presales, and customer success teams. Success requires strong commercial judgment, target orientation, strategic thinking, and regional account management experience.

Leads end-to-end delivery of digital and data platform projects, APIs, and integrations. Coordinates cross-functional teams, applies Agile practices, forecasts timelines, facilitates planning and retrospectives, manages risks, dependencies, changes, budgets, and stakeholder communications. The role also prepares project documentation, tracks performance with Power BI, collaborates with customers, and supports continuous improvement across hybrid, globally distributed teams.

Designs, develops, tests, deploys, and maintains secure, scalable software across frontend, backend, API, integration, and database layers. Participates in Agile Scrum ceremonies, troubleshoots production issues, tunes application and database performance, supports releases, and contributes to reusable engineering frameworks and best practices. The role also mentors teammates and applies AI-assisted development tools, automation, and emerging intelligent capabilities to improve software quality and delivery outcomes.

Analyze business requirements, define functional solutions, create product and interface specifications, estimate validation work, and support testing and sign-off for airline disruption products. Collaborate with product, development, project management, customer service, implementation, migration, and customer teams. Investigate incidents, ensure system integrity, and recommend improvements within an Agile/Scrum environment.

Develop and maintain high-performance, scalable C++ backend components for airline pricing and retailing systems. Design architectures, database structures, and service integrations within a cloud-native, microservice, and event-driven environment. Collaborate with distributed Agile teams, contribute to innovative solutions using AI and machine learning, and improve airline offer management tools for reliability and efficiency.

Ensure the quality of cloud-native application deliveries within an agile team. Responsibilities include defining test strategies, designing and executing manual and automated tests, managing defects, verifying fixes, providing feature sign-off, reporting progress, mentoring QA colleagues, and improving quality processes and practices.

Designs integrated solution proposals for complex, cross-business-unit travel industry needs. The role analyzes customer requirements, estimates development and operating costs, supports presales, presents solutions to stakeholders and customers, and coordinates with product and engineering teams. It requires deep travel industry expertise, technical understanding of architecture and integrations, strong communication and stakeholder management, and the ability to work across business and technology domains.