QA Manager

Posted 4 Days Ago
Be an Early Applicant
3 Locations
Hybrid
Expert/Leader
Information Technology
The Role
Leads enterprise QA strategy across teams, workstreams, and regions. Oversees test planning, functional and integration testing, UAT, regression testing, defect triage, quality metrics, risk reporting, release readiness, and quality gates. Drives governance, stakeholder communication, process improvement, and QA maturity while ensuring traceability and end-to-end test coverage.
Summary Generated by Built In

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role
As a QA Manager with Presidio, you will be responsible for defining and driving the overall QA strategy, leading QA teams across multiple workstreams and regions, and ensuring consistent testing standards and quality outcomes. Oversees test planning, execution, defect management, and release readiness while maintaining end-to-end test coverage, traceability, and adherence to quality gates. Provides stakeholders with clear reporting on testing progress, quality metrics, risks, and issues, while driving continuous process improvement and enhancing QA maturity across the organization.

Travel Requirements:

This is a hybrid role with 5% associated travel.

Responsibilities Include:

  • Own and drive QA strategy and execution
  • Lead and manage QA teams across workstreams and regions
  • Ensure test coverage, traceability, and execution quality
  • Manage defect triage and resolution tracking
  • Provide status reporting, metrics, and risk visibility
  • Act as primary QA stakeholder interface
  • Enforce release quality gates
  • Drive process improvements and QA maturity
  • QA Strategy & Test Plans
  • Test execution reports and dashboards
  • Defect and quality metrics
  • Risk/issue logs with mitigation plans
  • Release readiness assessments

Required Skills and Professional Experience:

  • Bachelor’s degree or the equivalent work experience and/or military experience
  • 10+ years’ experience in Quality Assurance
  • Minimum 5+ years prior experience in a QA Manager / Lead role
  • Experience in large-scale, multi-system implementations
  • Demonstrable experience in: 
    • QA strategy, test planning, and estimation
    • Managing end-to-end testing (functional, integration, UAT, regression)
    • QA governance, metrics, and reporting
    • Defect lifecycle management and triage
  • Stakeholder communication and cross-functional coordination 
  • Experience using Azure DevOps / JIRA / Smartsheets
  • Previous automation exposure (Selenium, BrowserStack, Playwright etc.)
  • Experience with API/integration testing (Postman)

      Additional Desired Skills and Professional Experience:

      • PMP, Agile/Scrum

       

      Your future at Presidio
      Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

      Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

      Ready to innovate? Let's redefine what's next-together.

      About Presidio
      Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

      At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit https://presidio.com

      Applications will be accepted on a rolling basis.

       Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

       Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

      The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

      Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

      Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

      Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

      Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

      Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

      Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
      This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

      Skills Required

      • Bachelor's degree, equivalent work experience, or military experience
      • 10 or more years of Quality Assurance experience
      • At least 5 years of experience in a QA Manager or QA Lead role
      • Experience with large-scale, multi-system implementations
      • Experience developing QA strategies, test plans, and estimates
      • Experience managing end-to-end functional, integration, UAT, and regression testing
      • Experience with QA governance, metrics, and reporting
      • Experience with defect lifecycle management and triage
      • Stakeholder communication and cross-functional coordination experience
      • Experience using Azure DevOps, JIRA, or Smartsheet
      • Previous automation exposure with tools such as Selenium, BrowserStack, or Playwright
      • Experience with API or integration testing using Postman
      • PMP certification
      • Agile or Scrum experience

      Presidio Compensation & Benefits Highlights

      The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Presidio and has not been reviewed or approved by Presidio.

      • Strong & Reliable Incentives — Variable compensation in sales and adjacent roles can materially lift total earnings when targets are met. On‑target earnings are portrayed as attractive for roles like account executives and sales engineers, with notable upside for top performers.
      • Leave & Time Off Breadth — Flexible or "unlimited" PTO is available in many groups. Remote and hybrid flexibility further broaden schedule control.
      • Inclusive Benefits Coverage — The package includes adoption assistance, parental leave, fertility benefits, ERGs, commuter benefits, tuition assistance, and paid training. These offerings complement core medical, dental, vision, life/disability, and 401(k) coverage.

      Presidio Insights

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      The Company
      HQ: New York, NY
      3,150 Employees

      What We Do

      Presidio is a leading global digital systems integrator developing innovative technology solutions to help clients digitally transform their business. We specialize in simplifying IT by modernizing data, applications and infrastructure. Our full lifecycle model of professional and managed services power resilient cloud, security, infrastructure modernization and workforce transformation solutions for 7,000 middle market, enterprise and government clients. With an industry-leading 3:1 ratio of engineers to salespeople, we are uniquely positioned to develop and manage world-class business solutions at consumer speed. Partnering with Presidio allows organizations to capture new digital revenue streams while focusing on their core business. We handle the technical complexity and match spend to business value through flexible payment and consumption solutions.

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