QA Document Control Specialist

Posted 5 Days Ago
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Wrocław, Dolnośląskie, POL
In-Office
Entry level
Biotech
The Role
Maintain and review quality documentation within QIAGEN’s electronic Document Management System. Responsibilities include document administration, user access management, document training, system data reporting, configuration maintenance, validation support, procedure and training-material development, user support, audit assistance, and continuous-improvement projects. The role requires attention to detail, knowledge of regulated quality standards, strong analytical and communication skills, and the ability to collaborate across functions.
Summary Generated by Built In

Overview  

 
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.  

We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams. 

 

We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you. 

At QIAGEN, every day is an opportunity to make a real-life impact. 

 

Join us, grow with us, and together, let's shape the future of biological discovery. 

‎

About the opportunity

As a QA Document Control Specialist, you will help ensure the accuracy, integrity, and compliance of quality documentation within QIAGEN's Quality Management System. This role offers the opportunity to work independently while collaborating with stakeholders across different functions and locations.

Your tasks include

  • Reviewing operational documentation for completeness, consistency, and compliance with QIAGEN procedures and applicable quality standards, including ISO 9001, ISO 13485, QSR 820, 21 CFR 820, and 21 CFR Part 11.
  • Administering documents, user accounts, access rights, and document-related training within the electronic Document Management System (eDMS).
  • Editing documents, assigning reference numbers, and maintaining the document register in accordance with established requirements.
  • Supporting eDMS users with technical and process-related questions and handling system requests submitted through ServiceNow.
  • Generating, processing, monitoring, and reporting system data related to documents, users, and training.
  • Maintaining eDMS configurations and supporting the testing and validation of new system versions and patches.
  • Preparing procedures, work instructions, training materials, and e-learning content, as well as delivering training to eDMS users.
  • Sharing knowledge within the team and coordinating the onboarding and training of new team members.
  • Participating in efficiency and process-improvement projects, including implementing more complex changes with support from the Team Leader.
  • Supporting internal and customer audits in the areas of document control and related training.
  • Collaborating effectively with internal customers, other departments, and business partners.

Your profile

  • Experience or a strong interest in Quality Assurance, document control, quality systems, or regulated operational processes.
  • Understanding of document compliance principles and quality standards, preferably ISO 9001, ISO 13485, QSR 820, 21 CFR 820, or 21 CFR Part 11
  • Strong attention to detail and the ability to verify the completeness, consistency, and formal correctness of documentation.
  • Good analytical and problem-solving skills, particularly when supporting users with system or process-related issues.
  • Ability to prepare clear procedures, work instructions, reports, and training materials.
  • Strong communication and collaboration skills, with a willingness to share knowledge and deliver training.
  • A proactive approach to continuous improvement and readiness to participate in cross-functional projects.
  • A service-oriented mindset and the ability to maintain positive relationships with internal and external stakeholders.

What we offer  

 

  • Private medical care  

  • Group Life Insurance  

  • Multisport card  

  • Flexible benefits platform  

  • Language classes  

  • Pension Scheme (PPE) after 12 months  

  • Childcare subsidy  

  • Training and development programs  

  • Happy Monday (snacks provided)  

  • Attractive location (Sky Tower)  

  • Hybrid work (conditional to your role) 

 

Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.   

 

QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.  

 

Please make sure to send an English version of your CV! 

Skills Required

  • Experience or strong interest in Quality Assurance, document control, quality systems, or regulated operational processes
  • Understanding of document compliance principles and quality standards, preferably ISO 9001, ISO 13485, QSR 820, 21 CFR 820, or 21 CFR Part 11
  • Strong attention to detail and ability to verify documentation completeness, consistency, and formal correctness
  • Good analytical and problem-solving skills for system and process-related issues
  • Ability to prepare procedures, work instructions, reports, and training materials
  • Strong communication and collaboration skills, including willingness to share knowledge and deliver training
  • Proactive approach to continuous improvement and participation in cross-functional projects
  • Service-oriented mindset and ability to maintain positive relationships with internal and external stakeholders
  • English-language version of CV

QIAGEN Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QIAGEN and has not been reviewed or approved by QIAGEN.

  • Flexible Benefits — Flexible work options (hybrid or remote where roles allow), flexible hours, sabbaticals, and site-specific childcare support work–life fit. Programs are presented as available where roles allow, signaling adaptable benefit design.
  • Wellbeing & Lifestyle Benefits — A global Employee Assistance Program for employees and immediate family, alongside broader wellbeing initiatives and community volunteering time, provides everyday support. Recognition for inclusive culture reinforces the emphasis on a supportive environment.
  • Parental & Family Support — Paid parental leave positioned as above typical U.S. norms and family-oriented offerings (e.g., on-site childcare at some locations) enhance caregiver support. Reports of solid PTO and holidays further strengthen family time.

QIAGEN Insights

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The Company
HQ: Hilden
6,000 Employees
Year Founded: 1984

What We Do

QIAGEN is the leading global provider of Sample to Insight solutions that enable customers to gain valuable molecular insights from samples containing the building blocks of life. Our sample technologies isolate and process DNA, RNA and proteins from blood, tissue and other materials. Assay technologies make these biomolecules visible and ready for analysis. Bioinformatics software and knowledge bases interpret data to report relevant, actionable insights. Automation solutions tie these together in seamless and cost-effective workflows. QIAGEN provides solutions to more than 500,000 customers around the world in Molecular Diagnostics (human healthcare) and Life Sciences (academia, pharma R&D and industrial applications, primarily forensics).

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