QA Analyst, Software

Posted Yesterday
New York, NY
Hybrid
Mid level
eCommerce • Food • Pet • Manufacturing
Spot and Tango is an innovative pet health & wellness brand dedicated to providing dogs with fresh, human grade meals.
The Role
As a QA Analyst, ensure quality and reliability of digital platforms by developing test plans, executing test cases, tracking bugs, collaborating with teams, and enhancing automated tests for a seamless customer experience.
Summary Generated by Built In

Who We Are

Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day!

Who You Are

You are a detail-oriented and analytical professional with a passion for ensuring the highest standards of quality in software products. You thrive in a dynamic environment where innovation and collaboration are valued, and you understand the crucial role that QA plays in delivering an exceptional customer experience. You are excited to learn new skills and embrace new tools to streamline and scale the QA process. You are familiar working with software engineering teams and business stakeholders and are adept at communicating QA findings to both groups.

As a QA Analyst at Spot & Tango, you will play a crucial role in ensuring the quality and reliability of our digital platform — including our e-commerce websites, spotandtango.com and pupgum.com, as well as a suite of internal digital tools. You will collaborate with cross-functional teams to identify, document, and resolve issues, ensuring a seamless and delightful experience for our customers. This is an opportunity to contribute to the success of a cutting-edge and growing ecommerce platform while working in an exciting, fast-paced environment.

Responsibilities:

  • Develop comprehensive test plans based on project requirements
  • Execute test cases, both manual and automated, to validate system functionality
  • Identify, document, and track bugs
  • Work with the Product team to inform the prioritization of bug tickets
  • Collaborate with developers and business stakeholders to solve bugs
  • Contribute to the deployment process — QAing code before it is launched to customers and ensuring new code is deployed seamlessly
  • Conduct regression testing to ensure that new features do not negatively impact existing functionality
  • Work closely with product managers, developers, and other stakeholders to deeply understand our digital products
  • Contribute to the development and maintenance of automated integration test scripts to improve efficiency and coverage
  • Create and maintain detailed test documentation, including test cases, test scenarios, and test data

Requirements:

  • Bachelor's degree
  • Proven experience in QA for software products in a startup or similar environment
  • Extremely strong attention to detail
  • Excellent communication and collaboration skills
  • Strong analytical and problem-solving skills
  • Familiarity with agile development methodologies
  • A desire to learn more about technology, product management, and engineering
  • A passion for digital products and software development
  • Dog lover!

Nice to have:

  • Degree in Computer Science, Information Technology, or a related field
  • Experience in Customer Service, Product Management, or Engineering, especially in a startup environment
  • Strong understanding of software testing methodologies, tools, and processes.
  • Experience with test automation tools and frameworks

This is a hybrid position based in our Midtown Manhattan office. In office presence is required on Mondays, Wednesdays, and Thursdays.

Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Top Skills

Test Automation Tools And Frameworks

What the Team is Saying

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The Company
HQ: New York City, NY
150 Employees
Year Founded: 2015

What We Do

Here at Spot & Tango, we are on a mission to make your pet healthier and happier, simplifying your role as a pet parent along the way. Put simply: we exist to create more happy days with your dog.

Since 2018, we’ve been cooking up fresh, whole ingredient meals personalized for dogs at prices humans can afford. We even created an entirely new category with UnKibble, the only Fresh Dry™ food for dogs. That’s how much we believe in the benefits of real food for our loyal companions.

Our recipes are made with only whole vegetables, fruits, grains, and meats that we’d eat too. Plus, every vet-formulated meal plan is delivered directly to your door and completely customized to your dog’s weight, age, activity level, and health goals.

Why Work With Us

At Spot & Tango, we know that we're only as good as our people. We look for candidates who ask the right questions, have an entrepreneurial spirit, and learn at light speed. While we value experience, we also appreciate (and seek out!) fresh perspectives.

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Spot & Tango Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our hybrid policy requires employees to work in-person at our New York office Monday, Wednesday and Thursday. Employees are able to work from home on Tuesday and Friday.

Typical time on-site: 3 days a week
HQNew York, NY
Our office is in midtown Manhattan, just minutes away from the BDFM, 4, 5, 6, 1, 2, 7, and S subway lines, and Metro North (Grand Central). Also plenty of classic midtown bars + restaurants nearby (did someone say happy hour?), and tons of stores if the urge for a shopping spree ever strikes.

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