At Nourish, we believe empowering providers is the key to transforming patient health at scale. The Provider Strategy team is on the frontlines of that mission — tackling the challenge of making Nourish the best place for dietitians to practice while driving better health outcomes for patients.
As a Provider Strategy & Operations Associate, you’ll dive into one of the most complex and rewarding problems in healthcare tech: balancing provider satisfaction, patient experience, and health outcomes at scale. You’ll work directly with our Provider Strategy & Operations Senior Lead and partner closely with Care Strategy, People, Finance, and Product to design scalable systems, pilot new, strategic initiatives, and improve provider workflows that enable 3,000+ dietitians to deliver life-changing care.
This is a deeply cross-functional role where you’ll flex across analysis, system design, and on-the-ground execution. The right person thrives in ambiguity, runs toward messy problems, and is equally energized by building scalable processes as they are by rolling up their sleeves for unglamorous but critical work. You’ll be expected to bring sharp analytical skills, comfort in turning data into actionable insights, and strong communication abilities that can align stakeholders ranging from executives to frontline providers. This role is full-time and open to NYC based candidates.
Key Responsibilities:- Provider Operations: Manage core touchpoints with our 3,000+ providers, including All Hands meetings, newsletters, and community engagement, ensuring communications are clear and consistent.
- Issue Resolution & Process Improvement: Act as the first line of escalation for provider challenges and redesign workflows into scalable systems that make it easier for providers to deliver great care.
- Project Ownership: Lead pilots and initiatives from design through execution, such as productivity incentives, referral program redesigns, or state licensure expansion.
- Provider Insights: Pair interviews, surveys, and focus groups with data analysis to surface actionable insights that improve provider satisfaction, retention, and patient outcomes.
- Data & Analysis: Monitor key metrics like NPS, regretted churn, and utilization, translating trends into clear recommendations that guide strategy and executive decision-making.
- Cross-Functional Partnership: Collaborate with Clinical Quality, CX, People, Product, and Finance to deliver initiatives that improve both the provider and patient experience.
- You have 2–4 years of experience in management consulting, investment banking, or a similar analytical/strategic role.
- You’re highly analytical and comfortable working with data (Excel, SQL/Metabase, etc.), always pushing beyond the numbers to pull out the “so-what” and translate insights into action.
- You have strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities at once.
- You can seamlessly switch between high-level strategy (zooming out) and detailed execution (zooming in).
- You’re an excellent communicator who can write clear, engaging messages for providers and confidently share insights with leadership.
- You’re a self-starter who thrives in ambiguity, constantly takes ownership, and runs toward problems with curiosity and determination.
Top Skills
What the Team is Saying
What We Do
Nourish is on a mission to improve people’s health by making it easy to eat well. More than half of Americans have a chronic condition related to what they eat, and poor nutrition is the number one driver of preventable death.
Nourish is addressing this healthcare crisis by helping people eat better, more easily, with our food as medicine platform. We connect people with a telehealth Registered Dietitian, food, and mobile app to improve their nutrition, all covered by health insurance. The Nourish mobile app provides a comprehensive approach to wellness through personalized visits with Registered Dietitians, medically-tailored meal delivery, health progress tracking, personalized content, meal logging, recipes / meal planning, AI chat, and more.
We launched two years ago and already have thousands of dietitians and hundreds of thousands of patients on the platform. Our patients span a wide range of nutrition-related conditions including diabetes, eating disorders, kidney disease, GI conditions, cancer, obesity / weight management, cardiovascular disease, and more. We are live in all 50 states.
We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised over $44M from top-tier VCs including Index Ventures, Thrive Capital, Maverick Ventures, Y Combinator, and Box Group, amongst others. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.
Why Work With Us
We’re paving the way for millions to live healthier, longer lives.
At Nourish, we believe everyone deserves to eat and live well. US healthcare is broken, and it's not going to fix itself. Join our team and help bring the future of healthcare to life.
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Nourish Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our team is a mix of both remote & local (in NYC). For NYC-based roles, we encourage people to come in to collaborate, have team lunches, and join fun happy hours but you to choose the setup that works best for you!
