About PayJoy
PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2024 we have brought billions of dollars in credit to 12 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.
This role
The Promoter Manager is a key leadership role responsible for managing field marketing agencies and a team of field managers to develop and execute a national demand generation strategy that aligns with PayJoy’s sales goals. This position combines strategic oversight with hands-on execution, ensuring that promoter initiatives effectively drive customer engagement and sales growth. The Promoter Manager will set and review performance targets, assess promoter effectiveness, and collaborate with cross-functional teams to create integrated plans for launches of new partners and stores that require promoters. This role requires a dynamic leader who embodies PayJoy’s values and is dedicated to fostering a high-performing sales team.
Responsibilities
- Agency Management: Oversee relationships with field marketing agencies, ensuring they adhere to PayJoy’s brand values and operational standards. Provide guidance and support to agency partners to enhance their effectiveness in executing campaigns.
- Performance Target Setting: Establish clear, measurable performance targets for field marketing teams. Conduct weekly reviews of these targets to assess progress, identify challenges, and adjust strategies as necessary to ensure alignment with sales goals.
- Effectiveness Assessment: Monitor and evaluate the effectiveness of promoters and field marketing activities in meeting sales targets. Analyze sales data and marketing metrics to identify trends, successes, and areas for improvement.
- Collaboration with Cross-Functional Teams: Work closely with marketing leaders, finance, and sales teams to create integrated marketing plans and budgets. Ensure that all marketing initiatives are aligned with overall business objectives and supported by adequate resources.
- Reporting and Analysis: Provide regular reports on the performance of field marketing initiatives, including ROI analysis, campaign effectiveness, and recommendations for future improvements. Present findings to senior management and stakeholders.
- Fraud Prevention: Work with the fraud team to train and curb fraud in stores to ensure healthy and steady growth levels.
Requirements
- Minimum of 5 years of experience in field marketing, sales management, or related roles, with a focus on managing teams and agencies.
- Strong analytical skills with the ability to interpret complex data and derive actionable insights.
- Experience in budget management and financial analysis, with a strong understanding of marketing metrics.
- Previous field training experience.
- Previous experience in a supervising/manager role. Demonstrated ability to work under high changing and pressure situations. Previous experience working with an early stage startup.
Benefits
- Private Health
- Insurance Life Insurance
- 20 days vacation
- $2,000 USD annual Coworking Travel Perk
- $2,000 USD annual Professional Development Perk
- $500 USD annual Fitness Perk
- $500 USD Phone Finance allowance
- $250 USD Home Office equipment allowance
- $200 USD Headphone allowance
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being.
Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
