Strategic Program Manager Collectibles at eBay (Salt Lake City, UT)

| Salt Lake City, UT
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Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay - a company you can be proud to be with.
Strategic Program Manager: Collectibles
Go to Market Project Manager, Collectibles Strategic Initiatives

The Team

With an innovative and exciting go to market agenda, the Collectibles team is a fast-paced and passion-filled team to join. Covering categories including trading cards, coins, sports memorabilia, comics, and more, collectibles is a core eBay business unit. We are seeking a diligent collaborative strategic program and project manager to support key initiative launches across multiple critical initiatives including eBay Vault, Authenticity Guarantee, and more that will help to built trust with our buyers and sellers.
Responsibilities

You will be joining as a program manager responsible for leading new launches end-to-end into market including cross-functional partner organization and all project elements along the way. Success in this role entails detailed project management of all deliverables and owners, professional and clear communication to peers and executives, and acting a collaborative and optimistic teammate ready to address barriers creatively and help progress initiatives on track to meet business goals. You are organized, comfortable running meetings, a strong collaborator, and extremely detail oriented. Weekly status updates, work back plans, SOP's, issue trackers and juggling many workstreams at once are areas you excel in, and enjoy managing. This will also be a high visibility role, with participation in global strategic meetings, as such comfort articulating progress and challenges will be critical while keeping a keen eye on delivering the best experiences for both our buyers and sellers.
The Job
  • Adopting the customer and seller value proposition, responsible for shaping and managing all major program initiatives timelines, decisions, and timelines
  • Develop robust tools and processes for leading project management including necessary dashboard and planning activities including key operational and financial metrics
  • Support case development on new initiatives, providing substantiated support for key initiative prioritization, and updates necessary as program progression and takeaways occur
  • Own the project plan while leading all elements of program management for operational launches keeping teams and counterparts on target for all deliverables
  • Responsible for building a work-back plan for critical initiatives, identifying key landmarks, deadlines, and decisions to be made hosted through consistent communication channels and meeting forums
  • Cross-functional and Partner Leadership: Onboard and support new strategic vendors and suppliers helping to build training materials, establish reporting and communication plans, and serving as a bridge where needed between the business unit and cross-functional partners
  • Participate and lead regular cross-functional update meetings ensuring all partners are aligned with new developments and are setup for success and KPI's are tracked and measured against
  • Deliver Results with high Accountability: Conduct trouble shooting with vendors and cross functional teams when necessary to overcome obstacles and to determine solutions as topics arise, and work to deliver all initiatives on-time.
  • Will have some travel to vendors, partners, and sellers
Who you are:
  • Proven diligent executor that can inspire cross-functional teams, delivering experiences at eBay's scale
  • High level of comfort with analytical approaches and quantitative methods
  • Committed, independent, self-starter comfortable working in a fast-paced environment
  • Proven track record leading multiple priorities simultaneously with minimum guidance
  • Excellent organizational and written/verbal communication skills
  • Ability to think end-to-end across customer and business touchpoints
  • Structured thinker that can break down ambiguous problems into executable solutions
  • Strong interest and understanding in internet and e-commerce business. Marketplace experience is a plus.
Preferred Qualifications
  • BA/BS degree, with 5+ years of relevant ecommerce program management or project management experience
  • Proven experience leading the delivery of strategies from roadmap to delivery in a highly collaborative culture
  • Tools: MS Project, Hard-working sheet, Excel
  • Comfortable working in an ambiguous work environment
  • Strong communication skills including leading executive presentations critical
  • Ability to work independently to achieve goals on time
  • Time management/ sense of urgency
  • Extremely detail oriented and organized


Benefits are an essential part of your total compensation for the work you do every day. Whether you're single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn't just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay's Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.

For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement

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eBay operates in the eCommerce industry. The company is located in San Jose, CA. eBay was founded in 2022. It has 26035 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 40 open jobs at eBay, click here.
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