Guidewire serves a global community of more than 350 insurers of all sizes and lines of business in more than 30 countries. Community feedback enables us to stay at the forefront of what is happening all over the P&C world and to incorporate insights into the design of our platform to be truly customer-centric.

Our Business Technology team is looking for a Director, PMO who will lead the vision, strategy, and delivery of our Business Applications and Infrastructure team portfolios. The role would include interacting with business technology and business partners to craft a BizTech strategy that aligns with business objectives and priorities. This position is a senior member of the Guidewire leadership team and reports directly to the VP, Strategy & Operations based in the San Mateo, CA, office.

The successful candidate will have strong experience in leading agile delivery capabilities for business products, overseeing traditional IT programs, and championing Agile transformations. As a lead on our team, you will serve as a key player-couch for multi-disciplinary product and project teams consisting of scrum masters, program managers, engineers, product owners, product managers, and analysts.

We are looking for an individual who builds on existing team capabilities, introduces new ones, and can quickly drive value for our business.

PMO Key Focus Areas:
• Technology Portfolio Management, Program/Project Delivery Capabilities, and BizTech Operations Maturation and Optimization
• Scaled Agile Methodology
• Services Budget and External Partner Management
• FP&A, Procurement and InfoSec Collaboration
• Cross BizTech Team Influence and Partnership (Apps/InfoSec)
• Multi-year BizTech Strategy and Roadmap
• Enterprise Risk Assessment, SOX / Audit Controls & Release Management
• Change Management, Communications & Innovation

Responsibilities:

• Provide thought leadership and guidance for maturing an Agile PMO methodology, tools and processes to enable innovation and accelerates delivery (including portfolio intake and governance)
• Lead a team of Program Managers to lead projects through the project lifecycle from ideation to delivery and provide continuous business value to our partners and customers
• Attract and hire exceptional talent with requisite technical and product experience
• Responsible for day-to-day operations of the PMO team and processes (status reporting, change control, budgets, etc.)
• Define annual and mult-year goals and initiatives for improving the team's ability to scale, and operate efficiently
• Drive innovative ideas, solutions and products through leadership and decisive action
• Partner with key stakeholders across the entire business to manage and drive dramatic improvement to business and customer outcomes around the end-to-end value chain of the enterprise
• Leverage relationship and SLA's with strategic technology partners, and external advisory groups, to define strategic direction and effectively deliver significant outcomes
• Manage the employee on-boarding experience across BizTech team members
• Foster PMO to function as a center of excellence for communications and change management
• Communicate a cohesive enterprise, application, and infrastructure portfolio vision & strategy with C-level staff and their direct leadership teams
• Ensure that investments and initiatives in Business Technology services align with organizational strategy and priorities including (ROI/TCO due diligence)
• Deliver effective service management through the definition and adoption of a governance practice that uses KPIs and metrics to track and measure the quality of service
• Define and manage the operational reporting and BizTech value metrics to maximize benefits across enterprise initiatives
• Lead project request, prioritization and approval process, tools and forums with business relationship managers, product managers and executives
• Develop and manage the transition to zero-based budgeting and cost, resource allocation, and reallocations (defined annually, reviewed monthly and validated quarterly in partnership with FP&A)
• Responsible for managing and optimizing budget for BizTech budgets & forecasts, and metrics (+/- 5% quarterly and annually of ~$5M of discretionary services funding)

Key Skills:

• Excellent Verbal and Written Communication
• Influence
• Organization
• Detail Oriented
• Big Picture Thinker
• Partners Broadly with Diverse Stakeholder Groups
• Builds partner relationships and gains trusts
• Operates both strategically as well as can "roll up their sleeves as needed"
• Process Improvement oriented
• Strong Executive Presence
• Thought Leader
• Inspires others with genuine humility and transparency
• Challenges others to reach their full potential
• Committed to career development, coaching and mentoring. Opens doors for others and is available to coach, grow and guide others.
• Builds a team culture and believes in work-life balance
• Balances being detail oriented and diligent to achieve deadlines without micromanaging
• Listens to teams' ideas and open to feedback
• Respects others experience and their areas of expertise

Experience:

• 10-15+ years of experience performing enterprise-level agile roles in software, IT, and business/industry including seven years of leadership responsibilities
• People management and team leadership experience with groups of a min. of 5-10 FTE

Education:

• Bachelor's or Master's degree in computer science, information systems or related field, or equivalent work experience
• Certifications - Scrum Master, Product Owner, SAFe, or equivalent

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About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Disability Accommodations and Guidewire's Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.