Jobs at Guidewire Software

Lead complex Guidewire PolicyCenter design, configuration, development, and integration projects for insurance customers. Provide technical mentorship, conduct code reviews, configure products and data models, develop Gosu and integration solutions, and ensure quality through testing and documentation. Collaborate with clients and cross-functional teams, estimate sprint work, and apply cloud, automation, AI-enabled delivery methods, and reusable accelerators to improve implementation outcomes.

Build and improve Guidewire’s production voice AI claims agent. Responsibilities include prompt and context architecture, retrieval, tool and API integrations, human handoffs, evaluation systems, error analysis, observability, and release gating. The role also focuses on voice latency, turn-taking, interruptions, telephony integrations, reliability, scalability, privacy, and regulated insurance workflows. Candidates will shape product direction, use coding agents, and balance containment and resolution rates with accuracy.

Configure and customize Guidewire InsuranceSuite applications, support data conversion projects, develop mappings and validation processes, execute Data Upload Tool migrations, troubleshoot configuration and data issues, and reconcile migrated data. The role also contributes to technical design, reviews, documentation, Agile delivery, stakeholder communication, and mentoring junior developers across PolicyCenter, ClaimCenter, BillingCenter, and related products.

Creates and maintains technical content for enterprise software platforms, applications, services, and APIs. Designs information architecture, taxonomies, metadata, and AI-ready content structures. Uses analytics, search data, user feedback, and product usage information to identify gaps and improve findability and answer quality. Collaborates with developers, product managers, designers, and subject matter experts in Agile, distributed teams.

Lead the design, development, testing, deployment, and maintenance of secure, scalable backend services, APIs, microservices, and distributed platform systems. Provide technical leadership and mentorship, improve reliability, observability, performance, security, and developer productivity, and collaborate with product, infrastructure, and security teams. Apply cloud, data, automation, and AI-enabled development practices to enhance platform operations and customer value.

Provides 24x7 technical support for Guidewire applications in cloud and on-premise environments. Responsibilities include troubleshooting customer cases, reviewing logs and configurations, performing cloud service operations, coordinating fixes, managing incidents against SLAs, communicating with customers, and creating documentation. The role also identifies recurring issues and contributes to reliability, automation, AI adoption, and continuous service improvement.

Configure and integrate Guidewire BillingCenter for P&C insurance customers. Responsibilities include requirements analysis, system integrations, data migration, technical documentation, testing, defect resolution, Agile delivery, and collaboration with architects, business analysts, developers, and QA teams. The role also supports cloud modernization and uses automation and responsible AI to improve implementation outcomes.

Lead end-to-end architecture for complex Guidewire InsuranceSuite implementations across PolicyCenter, BillingCenter, and ClaimCenter. Define scalable cloud architectures and integration patterns, govern technical decisions, mentor delivery teams, and promote secure, upgrade-ready designs. Partner with customers and delivery leads to apply AI and automation accelerators, improve implementation efficiency, and develop reusable services assets. The role requires extensive Guidewire experience, enterprise architecture expertise, strong communication, and proficiency with Java, Gosu, integration technologies, and DevOps practices.

Lead confidential executive searches for senior technology, product, sales, and engineering leaders. Partner with executives and HR stakeholders to define hiring strategies, build talent maps and passive-candidate pipelines, assess leadership capabilities, manage complex interviews and offers, and provide market intelligence. Track executive hiring metrics and improve recruitment outcomes through data, AI, and scalable processes while delivering a high-touch candidate experience.

Owns end-to-end architecture for complex Guidewire PolicyCenter implementations across on-premise, cloud, and hybrid environments. Leads configuration, Gosu development, UI design, data models, rules, workflows, plugins, integrations, architecture reviews, and technical delivery teams. The role translates customer requirements into scalable, secure, high-performing solutions, supports cloud migration, and applies AI and automation to improve implementation efficiency. It also includes mentoring, stakeholder collaboration, development of reusable architecture assets, and knowledge sharing.

Configure and integrate Guidewire ClaimCenter for P&C insurance customers. Responsibilities include ClaimCenter configuration, enterprise integrations, data migration, technical documentation, SIT/UAT support, Agile delivery, and collaboration with architects, analysts, developers, QA, and customer teams. The role also applies automation, AI capabilities, and reusable implementation practices to improve delivery quality and efficiency.

Develop and maintain backend features for Guidewire’s application platform and AI services. Build secure, scalable web services using AI coding tools, collaborate on platform operations, write tested code, participate in code reviews, and contribute to AI, cloud, and data platform adoption. Work with LLMs, RAG, vector databases, AI agents, MCP, Kubernetes, and infrastructure as code while supporting continuous improvement and developer experience.

Design, build, and operate reliable Kubernetes and AWS infrastructure for a large-scale SaaS platform. Automate deployments and operational workflows, develop internal platform tools, improve observability and resilience, manage incidents, and support secure identity and access patterns. Partner with development teams on production readiness, define reliability metrics and SLOs, create documentation and runbooks, and mentor engineers while participating in a 24x7 on-call rotation.

Configure, integrate, and customize Guidewire InsuranceNow for insurance customers. Collaborate with consultants, business analysts, project managers, and cross-functional teams to deliver enterprise software implementations. Troubleshoot Java applications, logs, databases, and cloud infrastructure; perform code reviews, demonstrate functionality, manage risks and priorities, and support Agile delivery. The role requires strong customer-facing communication, technical problem-solving, integration expertise, and experience implementing packaged enterprise software.

Design, develop, test, and maintain scalable Java backend services using Spring Boot and microservices. Translate requirements into secure production solutions, troubleshoot complex issues, improve reliability and delivery efficiency, and support cloud adoption and automation. Collaborate with consultants, architects, customers, and partners while communicating professionally in English and Japanese. Participate in design reviews, testing, deployment, documentation, and production support.

Lead end-to-end architecture for complex Guidewire InsuranceSuite implementations across PolicyCenter, BillingCenter, and ClaimCenter. Define scalable, secure, cloud-ready integration designs; govern technical decisions, data models, performance, and production quality; mentor consultants and engineers; and guide customer and partner delivery teams. Apply automation and AI-enabled accelerators to improve implementation efficiency, reliability, and time-to-value while developing reusable architecture patterns and assets.

Develop secure, performant, reliable software features for Guidewire’s platform using agile practices. Prototype solutions from high-level requirements, troubleshoot failures across environments, collaborate with cross-functional teams, and maintain strong code quality. The role requires professional Java experience, object-oriented design skills, onsite work in Dublin at least two days weekly, and a commitment to continuous learning and responsible use of AI and data-driven insights.

Own end-to-end performance testing for Guidewire projects, including requirements analysis, workload modeling, test scripting, load and stress execution, monitoring, bottleneck analysis, reporting, and retesting. Collaborate with QA, developers, architects, and cloud teams to validate performance goals, scalability, stability, and SLA compliance. Maintain test artifacts and share performance-testing best practices with junior team members.

Owns end-to-end technical architecture for complex Guidewire PolicyCenter implementations across on-premise, cloud, and hybrid environments. Leads configuration, customization, integrations, architecture and code reviews, technical roadmaps, performance and security design, and multidisciplinary delivery teams. Mentors developers, collaborates with stakeholders, supports cloud adoption, and applies AI and automation to improve implementation efficiency. The role also contributes reference architectures, accelerators, technical documentation, and global knowledge-sharing.

Own the design and delivery of a Guidewire InsuranceSuite functional or integration workstream. Responsibilities include translating requirements into solution designs, estimating work, configuring and coding in Gosu and Java, building integrations, conducting quality reviews, managing risks, mentoring consultants and developers, and collaborating with project and customer leadership. The role also contributes reusable assets, AI-assisted engineering practices, and successful cloud transformation delivery.