Jobs at Guidewire Software

Configure, integrate, and customize Guidewire InsuranceNow for insurance customers. Collaborate with consultants, business analysts, project managers, and cross-functional teams to deliver enterprise software implementations. Troubleshoot Java applications, logs, databases, and cloud infrastructure; perform code reviews, demonstrate functionality, manage risks and priorities, and support Agile delivery. The role requires strong customer-facing communication, technical problem-solving, integration expertise, and experience implementing packaged enterprise software.

Site Reliability Engineer III responsible for improving the reliability, scalability, performance, and availability of applications on Guidewire Cloud Platform. Duties include troubleshooting distributed systems, building automated runbooks, managing AWS and Kubernetes infrastructure, developing monitoring and dashboards, optimizing CI/CD pipelines, responding to incidents, and participating in mandatory on-call rotations.

Build and operate reliable applications on Guidewire Cloud Platform. Responsibilities include automation, monitoring, incident response, performance optimization, SLI/SLO implementation, CI/CD engineering, cloud infrastructure management, and distributed-systems troubleshooting across AWS and Kubernetes. The role requires Datadog monitoring, Terraform, configuration management, security remediation, documentation, and mandatory after-hours on-call participation.

Leads an SRE pod responsible for the reliability, scalability, and evolution of Guidewire’s AWS and Kubernetes cloud environments. Designs automation, infrastructure as code, CI/CD pipelines, observability, self-healing systems, and reliability frameworks. Provides technical leadership, mentors engineers, oversees deployments and on-call operations, leads high-severity incident response and post-mortems, and drives cross-team architectural improvements using software engineering best practices.

Supports quality engineering and release activities for Guidewire implementation projects. Responsibilities include developing and executing automated tests, maintaining test cases and regression suites, analyzing results, documenting defects in JIRA, participating in Agile ceremonies and defect triage, reporting QA metrics, and coordinating testing with project teams. The role also contributes to automation frameworks and continuous improvement under senior guidance.

Supports quality engineering for Guidewire implementation projects by developing and maintaining automated tests, creating test cases and regression suites, analyzing results, documenting defects, and participating in defect triage and Agile ceremonies. The role coordinates testing with project teams, prepares QA status and release metrics, supports automation frameworks, and contributes to continuous improvement under senior guidance.

As a Staff Software Engineer on the Data Platform team, you'll architect and develop cloud-native SaaS services, lead distributed systems design, and mentor engineering teams to drive innovative data solutions.

Drive adoption of Guidewire PricingCenter among North American P&C insurance carriers. Engage actuarial, underwriting, and pricing leaders to understand models, workflows, and modernization goals; translate needs into solution proposals; guide stakeholders through enterprise software evaluations and commercial agreements; identify opportunities, build pipeline, represent Guidewire at industry events, and relay customer needs to product and engineering teams.

Leads Guidewire’s competitive intelligence program, including competitor monitoring, win/loss analysis, battlecards, executive briefings, sales enablement, and market insight. The role manages a small CI/product marketing team, partners with Product, Strategy, Sales, and GTM leadership, informs product roadmaps, and translates market trends into actionable positioning and strategic narratives.

Designs and maintains scalable microservices, APIs, GenAI pipelines, MCP servers, and ML models for enterprise AI capabilities. Integrates LLMs from multiple providers, builds agentic workflows, and develops evaluation and retraining processes. The role also ensures AI workloads meet security, reliability, scalability, and performance standards in AWS and Kubernetes environments, while collaborating with platform, ML engineering, and data science teams.

Guide customers and internal teams through Guidewire Cloud production launches. Manage deployment plans, dry runs, resource coordination, communication plans, knowledge transfer, and go-live execution from build through run. Serve as a subject-matter expert on cutover and deployment processes, assess production readiness, coordinate stakeholders, and improve deployment practices using process data and Agile methods. The role is customer-facing, primarily remote, requires Japanese and English fluency, and includes occasional travel and weekend go-live support.

Lead multiple teams building the Guidewire Cloud Platform and Jutro Digital Platform (JDP). Drive technical excellence across frontend (React, Module Federation) and backend (Java/Kotlin, Spring Boot) microservices on AWS and Kubernetes, champion AI-assisted Spec-Driven Development, manage delivery, hiring, incident response, and mentor engineers to improve quality and velocity.

Sell Guidewire’s data and analytics software, particularly the HazardHub geospatial data product, to new and existing P&C insurance customers. Responsibilities include prospecting, relationship management, enterprise sales-cycle leadership, proposals, presentations, competitive analysis, post-sale expansion, trade-show participation, and regular sales reporting. The role requires at least five years of enterprise software sales experience and approximately 25–50% overnight travel for nationwide customer meetings.

Guidewire Functional Architect consultants partner with Japanese customers and SI vendors to gather requirements, lead workshops, design functional solutions, configure Guidewire applications, conduct proofs of concept, and document integrations and designs. The role combines software development, consulting, business-process optimization, customer leadership, and technical solution design. Consultants work primarily onsite with customers in Japan and remotely as needed, collaborating with product management to improve Guidewire functionality.

Build and enhance Guidewire Cloud Platform deployment services using Java, Spring Boot, AWS, Kubernetes, and Terraform. Develop deployment workflows, microservices, automated tests, CI/CD processes, and production troubleshooting capabilities. Collaborate with SRE and platform teams to improve reliability, observability, and release automation while participating in the full software development lifecycle.

Own a defined PolicyCenter product area from customer discovery through launch and adoption. Partner with carriers, engineering, design, field teams, and other product managers to prioritize features, write specifications, manage delivery, address production issues, and measure outcomes. The role focuses on policy administration workflows, underwriting, rating, integrations, cloud delivery, and practical AI capabilities for enterprise P&C insurance customers.

Develop secure, performant, reliable software features for Guidewire’s platform using agile practices. Prototype solutions from high-level requirements, troubleshoot failures across environments, collaborate with cross-functional teams, and maintain strong code quality. The role requires professional Java experience, object-oriented design skills, onsite work in Dublin at least two days weekly, and a commitment to continuous learning and responsible use of AI and data-driven insights.

Design responsive UX and UI for complex insurance workflows, including claims, policy servicing, billing, and analytics. Create wireframes, prototypes, journey maps, information architecture, high-fidelity mockups, and reusable design-system assets in Figma. Collaborate with architects, business analysts, engineers, project teams, and client stakeholders in Agile/Scrum environments. Apply user-centered, accessible, inclusive, and data-informed design practices while incorporating AI capabilities into enterprise workflows.

Develop and maintain backend features for the InsuranceNow product: translate requirements into designs, write code and automated tests, improve CI/CD pipelines, ensure scalability, security, and availability, collaborate with cross-functional teams, and support operations and customer-facing teams.

Manage complex employee and labor relations matters across EMEA, including investigations, performance cases, grievances, disciplinary actions, exits, and representative-body engagement. Advise leaders on employment risk, compliance, and sensitive situations across multiple jurisdictions. Maintain ER governance, documentation, reporting, dashboards, and processes while delivering global initiatives, policy improvements, and ER technology implementations. The role requires fluent French, strong UK, Ireland, and France employment knowledge, discretion, analytical ability, and senior stakeholder influence.