Jobs at Guidewire Software

Designs and delivers Guidewire application integrations for Japanese insurance customers. Responsibilities include gathering integration requirements, creating technical designs, developing integrations, managing data flows, conducting proofs of concept, ensuring data integrity, and coordinating with customer infrastructure teams, system integrators, and global Guidewire teams. The role combines software development, technical consulting, customer relationship management, and solution delivery from design through deployment.

Configure and integrate Guidewire BillingCenter for P&C insurance customers. Responsibilities include workflows, rules, user interfaces, product models, enterprise integrations, data migration, technical documentation, testing, defect resolution, and Agile delivery. The role collaborates with architects, analysts, developers, QA, and global Professional Services teams to deliver cloud modernization projects and improve implementation quality through automation and responsible AI use.

Configure and integrate Guidewire ClaimCenter for P&C insurance customers. Responsibilities include claims system configuration, enterprise integrations, data migration, technical documentation, testing, defect resolution, Agile delivery, and stakeholder collaboration. The role supports cloud modernization programs and uses automation and responsible AI to improve implementation quality and efficiency.

Provides production database administration and support across Oracle RDS, Aurora PostgreSQL, and Microsoft SQL Server in AWS environments. Responsibilities include incident response, performance tuning, troubleshooting, security hardening, monitoring, backup and recovery, schema changes, ticket management, documentation, and collaboration with application and infrastructure teams. The role supports highly available customer-facing databases and contributes to automation, compliance, reliability, and continuous operational improvement.

Performs end-to-end ETL and data migration testing for Guidewire InsuranceSuite and downstream systems. Responsibilities include SQL-based backend validation, source-to-target reconciliation, transformation testing, test planning, defect investigation, non-functional testing, reporting, and cross-functional collaboration. The role validates data across legacy, staging, target, and reporting environments, mentors junior QA staff, and develops reusable SQL libraries, reconciliation templates, and data-testing best practices.

As a Guidewire Architect, you will define the technical architecture for PolicyCenter, lead complex integrations, mentor teams, and enhance implementation strategies using AI and automation, driving innovation in insurance technology.

Leads complex, cloud-scale security programs and roadmap execution across Product, Engineering, and Enterprise teams. Evaluates security processes, tooling, workflows, automation, and AI adoption; promotes responsible AI use and security maturity. Establishes metrics-driven decision-making, influences stakeholders, manages security technologies and compliance frameworks, and communicates with executives, technical teams, consultants, and vendors. The role requires ownership of enterprise security programs involving IGA, privileged access, Zero Trust, and SSO.

Own the product marketing strategy for Guidewire ClaimCenter, positioning its claims transformation, automation, AI, and workflow capabilities for P&C insurers. Develop messaging, technical content, sales enablement, go-to-market plans, conference presentations, customer workshops, market intelligence, and advocacy programs. Partner with product, engineering, sales, and solution consulting teams to drive adoption, pipeline, and measurable customer business outcomes.

Leads client-facing P&C insurance system implementations in Guidewire InsuranceNow. Manages and analyzes business requirements, develops functional designs, estimates solutions, coordinates stakeholders, supports configuration and QA testing, delivers demos, manages risks, and mentors team members. The role drives implementation methodology, project delivery, scope management, process improvement, and communication across client, partner, engineering, product, and project management teams.

Provide technical support for Guidewire Cloud Platform customers across cloud and on-premise environments. Research and resolve customer cases, troubleshoot integrations and custom configurations, maintain technical documentation and runbooks, and collaborate with product development and operations teams. The role requires hands-on AWS, Docker, Linux, and Kubernetes experience, along with knowledge of networking, databases, Java web applications, cloud architecture, and CI/CD. It is based in Bengaluru with a hybrid schedule and supports 24x7 customer service.

Design and maintain scalable Guidewire UI and API automation frameworks using JavaScript and TestCafe. Define automation strategy, develop BDD-based test suites, integrate tests into Jenkins or TeamCity CI/CD pipelines, debug flaky tests, and provide quality insights through JIRA and reporting tools. Collaborate with developers, DevOps, architects, and customer teams while mentoring junior QA engineers. Apply AI and automation practices to reduce manual testing and accelerate cloud implementation releases.

Drive adoption of Guidewire PricingCenter among North American P&C insurance carriers. Engage actuarial, underwriting, and pricing leaders to understand models, workflows, and modernization goals; translate needs into solution proposals; guide stakeholders through enterprise software evaluations and commercial agreements; identify opportunities, build pipeline, represent Guidewire at industry events, and relay customer needs to product and engineering teams.

Own the roadmap, product definition, priorities, and execution for cloud infrastructure provisioning and persistence capabilities. Partner with Engineering, SRE, architecture, application teams, and stakeholders to deliver self-service APIs and abstractions for databases, caching, upgrades, migrations, disaster recovery, and failover. Translate complex infrastructure needs into usable product requirements while balancing developer experience, security, reliability, scalability, and operational consistency. Track adoption and outcomes and continuously improve platform capabilities.

Drive adoption of Guidewire PricingCenter among North American P&C insurance carriers. Engage actuarial, underwriting, and pricing leaders to understand models, workflows, and modernization goals; translate needs into solution proposals; guide enterprise evaluations through commercial agreement; build pricing-focused pipeline; support go-to-market strategy; represent Guidewire at industry events; and provide customer insight to product and engineering teams.

Leads the transformation of Sales Operations into an AI-first organization by defining strategy, identifying automation opportunities, redesigning workflows, and architecting AI solutions across CRM, data, and enterprise platforms. Designs agents, RAG systems, and intelligent workflows; partners with Engineering and IT on integrations, governance, security, and scalability; establishes evaluation and observability standards; and drives enterprise adoption and executive alignment.

Own the architecture and evolution of test automation frameworks for Guidewire Cloud and AI-powered services. Build API, UI, data, contract, and performance automation; integrate testing into CI/CD; and develop AI-driven testing capabilities. Establish standards for distributed, containerized environments using Docker and Kubernetes, improve observability and reliability, define quality objectives, and mentor engineers across teams. The role requires deep expertise in software testing, distributed systems, cloud platforms, and automation architecture.

Design, build, and operate scalable, reliable multi-tenant SaaS platform infrastructure. Automate deployments and operational workflows, maintain observability, lead incident response and SLOs, secure identity and access, mentor teams, and develop internal platform tools to reduce toil.

Deliver database upgrade services for cloud migrations, automate upgrade tooling, analyze and resolve data/code issues, mentor junior staff, achieve Guidewire product certification, and collaborate with customers to ensure timely, high-quality delivery.

Develop and maintain backend features for the InsuranceNow product: translate requirements into designs, write code and automated tests, improve CI/CD pipelines, ensure scalability, security, and availability, collaborate with cross-functional teams, and support operations and customer-facing teams.

Join Guidewire's Platform team to automate and manage cloud-native, multi-tenant SaaS infrastructure. Improve reliability, observability, incident management, SSO platforms, and core infrastructure via automation, IaC, container orchestration, and collaboration with product teams.