A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.
Amplify's Customer Care & Support team is looking for an associate project manager to lead internal operational and process improvement projects, ensuring Amplify's systems and processes can scale to meet its rapid expansion. This person will collaborate with leadership team members, multiple individual contributors, and subject matter authorities using technical resources to define project scope, document requirements, gather risk and organizational change, and produce project artifacts. This role works closely and collectively with departmental leadership to deliver high-quality project outcomes that are delivered on time and on budget to support strategic business objectives.
"Amplify's COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided. "
Responsibilities:

• Collaborate with Key Partners, Subject Matter Experts, Technical Product Owners and Developers to define project scope, complete project deliverables and direct deadlines, adhering to Amplify project quality and performance standards from sales handover through to project completion on time and on budget
• Build project artifacts such as project plans, user stories, requirements, flowcharts, test scripts, etc.
• Clarify and communicate project delivery objectives and success criteria to the team while providing motivation, direction, and overall oversight to teams of up to 10 people including Key Partners, Subject Matter Experts, and Technical Project Managers
• Work with cross-functional teams across Amplify to continuously improve operations processes, training, and documentation.
• Track and communicate project status, issues, risks and decisions to senior management in an Agile, change-laden environment
• Assist Senior Project Manager in implementing standard methodology process improvements to meet departmental objectives
• Ensure that all projects are delivered timely, within scope and within budget
• Coordinate with PMO to ensure resource availability and allocation
• Resolve order and priority of issues

Basic Qualifications:

• Bachelor's degree or equivalent experience
• Formal or informal experience managing projects with multiple contributors
• Experience with Microsoft Office and Google Suite. Experience with project management tools (Smartsheets, Trello)
• Strong written, oral, and presentation skills with the ability to present information clearly

Preferred Qualifications:

• Salesforce experience
• Certification in a related process (CAPM, PMP, Lean Sigma Six, Agile CSM)
• A background in business or business related activities
• Experience working in the education technology field

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.