Project Systems Engineer

Posted Yesterday
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6 Locations
In-Office
Mid level
Big Data • Information Technology • Consulting
The Role
Customer-facing professional services role delivering IT infrastructure projects: design, configuration, testing, deployment and pre-sales support. Serve as technical lead for implementations (remote or on-site), manage scope, schedule and budget, and collaborate with customers, partners, sales and technical teams.
Summary Generated by Built In

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are currently seeking an experienced Project Systems Engineer to join our high-performance Professional Services team.

This is a customer facing consulting position that requires exceptional collaborative skills and the ability to build strong partnerships with our customers and within Datacom.

The successful candidate will ideally have previous Professional Services experience with external customers and exposure to all aspects of delivering projects, including consulting, design, configuration, testing and deployment.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as the Project Systems Engineer you will be focused on:

  • In this key cross-disciplinary role you will work closely with our Customers, Partners, Sales and Technical teams.
  • Ensure assigned IT infrastructure-based projects are delivered on time, within budget, to agreed scope.
  • Serve as the technical point of contact for implementation services and solutions. This may either be provided remotely or on-site.
  • Providing pre-sales support and expertise to the sales team.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role you must have  experience working with external enterprise customers in delivering projects in professional services environments.

Must have experience with design, implementation and optimization of:

  • Windows Server and Active Directory.
  • VMware Cloud Foundation 9.0
  • Virtualization (VMWare, Hyper-V, AHV).
  • You will have a curiosity & passion for customers and a proven ability to communicate solutions in a way that resonates with all levels of our customer’s. You must be comfortable in engaging both technical and non-technical staff and stakeholders.
  • You can work both independently on competing priorities and as part of a team.
  • You'll have excellent written and verbal communication skills.

In addition, it is desirable for applicants to be able to demonstrate design, implementation and optimization experience in one or more of the following;

  • Backup and recovery i.e. Commvault, Veeam
  • Hyperconverged technologies i.e. Nutanix, Dell, Cisco

Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability. This role offers you an exciting opportunity to join a diverse team within a highly successful organisation..

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Skills Required

  • Must be an Australian citizen and able to achieve Baseline or NV1 security clearance
  • Experience working with external enterprise customers in professional services environments
  • Experience delivering projects covering consulting, design, configuration, testing and deployment
  • Design, implementation and optimization experience with Windows Server and Active Directory
  • Experience with VMware Cloud Foundation 9.0
  • Virtualization experience (VMware, Hyper-V, AHV)
  • Comfort engaging technical and non-technical stakeholders with excellent written and verbal communication
  • Ability to work independently on competing priorities and as part of a team
  • Provide pre-sales support and technical expertise to sales teams
  • Backup and recovery experience (e.g., Commvault, Veeam)
  • Hyperconverged technology experience (e.g., Nutanix, Dell, Cisco)

Datacom Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.

  • Healthcare Strength Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
  • Wellbeing & Lifestyle Benefits Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
  • Flexible Benefits Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.

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The Company
HQ: Auckland
6,500 Employees
Year Founded: 1965

What We Do

Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.

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